MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Better than good. Immediate answer to calls as I tried to learn the system. Am so glad I chose MobilHelp instead of anything else .”

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Posted 3 years ago

“Accidently tapped button. Within a short time a voice asked if help was needed No but thanks for contact. Getting used to girl telling me to power up. Almost wore it during ct scan. It's worth piece of mind”

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Posted 3 years ago

“An excellent, patient person who helped me. Thankyou.”

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Posted 3 years ago

“We have had mobileHelp for about two months and and very pleased with their service. We have not had an emergency yet but we have had a couple of miscalls and their people are very understanding.”

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Posted 3 years ago

“Great customer service. Product has worked well with fast notification.”

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Posted 3 years ago

“very helpful helping me test and sitting everything up”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“My farther needed help and he pressed the button and an ambulance came in 10 minutes and I got a text message saying that the emergency button was activated. Thanks mobile help”

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Posted 3 years ago

“It is so reassuring that it is 1 less thing for me to worry about, thank you so much.”

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Posted 3 years ago

“I feel confident and safe when wearing Mobile Help. I recently fell before Mobile Help and had to crawl to the phone. Now I feel safe!”

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Posted 3 years ago

“I purchased this unit for my recently widowed mother, who is elderly and lives out of town. I submitted a request on their website and they called me within 5 minutes. Samantha walked me through everything, gave me suggestions and arranged the entire process. Then, the company walked my mom through how to set everything up and did some test calls. She is very happy and we both feel much better knowing someone is there to help in case she falls or has a medical issue at home. I strongly recommend this company.”

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Posted 3 years ago

“I can honestly say my mother never got a chance to use the product but I have dealt with the customer service people and they are AMAZING!! Responded to my calls right away, returned emails right away. Should someone in my family ever need a product and service again, I will get this. GREAT customer service and friendly support team!! Thank you so much!!”

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Posted 3 years ago

“Very reassuring.”

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Posted 3 years ago

“Seriously, the customer service was amazing. The gal that helped me went above and beyond.”

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Posted 3 years ago

“Easy setup - easy to use - great customer service if you need help”

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Posted 3 years ago

“Have received excellent service when needed.”

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Posted 3 years ago

“The mobile help unit works as expected. I've accidentally set it off two times so I know it's working. I'm not too crazy about the neck strap. It came undone once caused the unit to fall and set it off. The strap also irritates my neck.”

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Posted 3 years ago

“Donna did a great job explaining everything and answering all our questions. Set up was easy”

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Posted 3 years ago

“I have to say that I am very pleased with your service. I feel very secure in my partners safety and knowing that I don"t have to worry about him being alone.”

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Posted 3 years ago

“Living alone and starting to feel my age, MobileHelp is a reliable comfort to have.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews