MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank all of you for your tremendous help during getting my MobileHelp. Since I've had it, I feel so much more comfortable being alone. I don't feel alone now. I know your people are there for me if I need them.”

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Posted 4 years ago

“Am just getting used to it as only have had it for a few weeks. The one thing that I would like to see changed is the bracelet. The one I have is black and is rather bulky. It looks like a man's watch. Would love to have a more feminine looking one or at least a different band. Also do not like the cord on the fall pendent. That could be better. Just comments for you to consider as wearing one or other all the time it would be nice to have something more attractive.”

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Posted 4 years ago

“I appreciated the help I got from Samatha and the return of the first mobile . today I recived the new one thank you for the very nice lady Samatha She is a keeper.”

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Posted 4 years ago

“Pretty effective method”

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Posted 4 years ago

“MobileHelp was great, help came in minutes. Very pleased with the service.”

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Posted 4 years ago

“It makes me feel secure since I am using the button”

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Posted 4 years ago

“I worked with a young woman, her name is Samantha. She was a jewel. I have received everything, will get an extra key for the lock box & get all set up. Thank you. Poodle Mom”

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Posted 4 years ago

“Gives me peace of mind you ars there for me”

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Posted 4 years ago

“Quickly to response”

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Posted 4 years ago

“I hit button in my sleep by mistake.”

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Posted 4 years ago

“You are definitely right on top of everything. I am glad I have this security.”

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Posted 4 years ago

“The equipment is quality, and customer service is excellent. No complaints whatsoever.”

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Posted 4 years ago

“I sent everything back. You should of received it by now. Thank you”

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Posted 4 years ago

“We’ve had this service for only about 2 months. So far, it has helped my 91 yr old dad immensely. He has called for help twice!”

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Posted 4 years ago

“Only have the Medical Help service only about a month.”

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Posted 4 years ago

“The equipment was very easy to set up,hopefully it will never need to be used. But knowing it is there in case of a fall gives us peace of mind.”

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Posted 4 years ago

“I recently bought a MobileHelp contract. They were easy to work with and I made my equipment up and running. They have even called me, using their equipment,. So now I feel safe.”

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Posted 4 years ago

“Is Ivan a customer with mobile help Or a few months now I have one there alerts that broke Down and then when I called them and let them know They worked as fast as they could to provide me with another one And in between then the system that was broke I could they could not hear me but however the is the button still It's worked to the fact that that the signal where where they could still send help I just couldn't hear them”

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Posted 4 years ago

“MobileHelp is excellent - everything they say is true”

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Posted 4 years ago

“Purchased for my 85-year-old mom who fell shortly after she got it. Response time was phenomenal and the operator was efficient, attentive, patient and kind. Mom was extremely grateful and said she feels so much safer knowing she has help literally at her fingertips. The whole family is very happy with the service. Customer service made initial setup and testing simple. Overall definitely A+”

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Posted 4 years ago

MobileHelp is rated 4.6 based on 4,095 reviews