MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 1 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having recently started using MobileHelp end of May (after ordering it from a very pleasant representative who followed up diligently until the purchase was completed (I believe her name was Christine) I find myself In a rehab center recuperating after falling and fracturing my neck, toe, bruised cheek and black eye. Need I say more?”

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Posted 9 years ago

“Very Helpful. System complete and gives a sense of security”

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Posted 9 years ago

“Linda Page was especially helpful and knowledgeable and not pushy at all, which is important to me.”

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Posted 9 years ago

“Gave me a peace of mind that if anything happens I can get the help I need.”

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Posted 9 years ago

“I feel safer now. The devices are easy to use and MobileHelp responds quickly - important.”

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Posted 9 years ago

“The time line was very good. The information provided was clear and helpful. If and when I may have to use the equipment, I expect all will go well for me.”

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Posted 9 years ago

“I love Mobile Help. It makes me feel secure knowing help is just a push of a button away. The only thing I don't like is the size of the "watch." The front covers my entire wrist. Plus the band is too wide and long. You should make smaller ones.”

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Posted 9 years ago

“I am much more secure having my MobileHelp. The first night I sent the alarm off by mistake and it rang immediately and the people at your company where very understanding. Thank you”

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Posted 9 years ago

“As an elderly person who is alone in the days and don't get around without sassistance it give me peace of mind just knowing they are there for me. Gives me peace of mind”

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Posted 9 years ago

“As an elderly person who is alone in the days and don't get around without sassistance it give me peace of mind just knowing they are there for me. Gives me peace of minfd”

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Posted 9 years ago

“I recently purchased the MobileHelp system for my mother. I searched the internet for all related systems. I remembered that a friend and neighbor had purchased a mobile system for herself. She was extremely happy with her experience with MobileHelp. Her personal, real-life recommendation was all that I needed to make my decision. The website was easy to navigate. The shipment was received earlier than expected. The set up, customer service, and follow up was exceptional. I recommend this product for all active seniors with loved ones at a distance.”

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Posted 9 years ago

“I like that if I am "out and about" I can carry the mobile device. I have tried 3 others and feel this "works fir ME"I”

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Posted 9 years ago

“THIS IS A LIFE SAVER.. ALWAYS EXPECT THE UNEXPECTED U MUST BE COVERED WITH THIS DEVICE...IT COULD SAVE YOUR LIFE AND LESSEN THE DEATH RATE...IM 45YRS OLD AND WISH I KNEW ABOUT IT SOONER...THANK GOD FOR MOBILE APP👏👏👏”

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Posted 9 years ago

“Being connected to MobileHelp, in case of emergency makes me feel safe.”

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Posted 9 years ago

“Being alone, it gives me the peace of mind that I can get help immediately. Fortunately I have not had to use the service yet.”

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Posted 9 years ago

“We haven't had to use it yet (that's a good thing) but we have peace of mind that the system is there and working in case of an emergency.”

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Posted 9 years ago

“Test of equipment worked without defect first time. System is easy to set up. I feel less anxiety now that I have help at home, even with locked doors, of suffering a stroke and not having ready help on the way.”

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Posted 9 years ago

“MOBILE HELP WAS CONSIDERATE AND HELPED ME FINISH SETTING UP MY SYSTEM. WHEN I HAD A PROBLEM I CALLED THEM AND THE COURTEOUS EMPLOYEES HELPED ME THROUGH MY PROBLEMS. I STILL HAVE A LITTLE MORE TO DO BUT CAN BE ASSURED IF I HAVE A PROBLEM I CAN CALL THEM FOR HELP.”

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Posted 9 years ago

“Really appreciated the way your representative gathered information today. I believe his name is Clifton.”

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Posted 9 years ago

“Although my alarm sounded by my mistake, there was an immediate response to say my name and whereabouts. I feel pretty safe knowing that.”

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Posted 9 years ago

MobileHelp is rated 4.6 based on 4,104 reviews