MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good Customer Service. Keeps your health in mind all the time.”

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Posted 7 years ago

“As a new user of the MobileHelp Samsung Gear watch, (as reviewed on Techenhancedlife.com) I am delighted to have an emergency call wearable that looks handsome and works flawlessly. On two occasions I have tested the emergency signal and it was answered in seconds by a trained professional whose response was most reassuring. Bravo!”

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Posted 7 years ago

“This is good for people that want piece of mind. You are never alone when you need help. Thank you for being here. Bob Young”

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Posted 7 years ago

“I looked at several companies for fall alert for my father. Almost all of them were very similar but what stood out most about MobileHelp was the value offered with so many options. The gentleman o n the line walked me through everything in a courteous and professional manner. He not only answered my questions but also asked questions. based on my answers, he recommended the best devices for my father at a very affordable price. So far everything works better than expected. Thank you for offering a great product at a great value.”

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Posted 7 years ago

“I have peace of mind now that I have Mobile Help.The thing that's great is that it goes wherever I go. Amen”

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Posted 7 years ago

“MobileHelp staff were VERY helpful via phone on several occasions, answering numerous questions from me. I now have my MobileHelp Solo system and am so pleased that I will have GPS protection when away from home.”

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Posted 7 years ago

“They are prompt to reply to the fall button. Thank you.”

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Posted 7 years ago

“Have tested in various situations. Always worked. Clarity is not as good as I would like.”

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Posted 7 years ago

“Customer service and sales were very helpful answering our questions and getting us set up. Hopefully we will never have to use it.”

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Posted 7 years ago

“My mom has been very happy with this. A couple of time it has hit up against something simulating a fall. I highly recommend it for anyone living alone.”

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Posted 7 years ago

“Everyone is very helpful and accomadating”

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Posted 7 years ago

“Everything about Mobile Help is excellent”

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Posted 7 years ago

“What I appreciate about MobilehHelp is the high level of efficiency. Every call is very friendly but very business like and to the point. When instructions are given they are one step at a time and very clear. Nothing is left to wonder about or question. It gives me a level of confidence that in a case of real emergency response would be quick.”

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Posted 7 years ago

“Quick response time. Great customer service.”

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Posted 7 years ago

“The bad part about this system is having to carry the heavy power connection device with you. I can't have anymore weight in my pocketbook nor would I care to have that hanging on my body. Thumbs down for that design.”

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Posted 7 years ago

“I called a couple of times and both times the person was very helpful and answered all my questions.”

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Posted 7 years ago

“I wanted a system for my mom, I called MobileHelp after reviewing their website. Customer service was great! So far so good!”

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Posted 7 years ago

“the mobile part doesn't let you know that it is charging or that it is finished charging. When I had a problem hit the button by accident could not top it. they told me 3-6 seconds to stop buz had to get on large mobile unit and could not get them to answer that. Got someone finially and they sounded a little upset that I bothered them not real happy may ent it back”

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Posted 7 years ago

Norma, It was a pleasure speaking to you. We are happy to see that your issues and concerns were resolved. If you need any further assistance, please dont hesitate to contact us at 877-827-6207. Thank you for being a valued part of the MobileHelp family! Kind Regards, MobileHelp

Posted 7 years ago

“I am a relative newcomer to MobileHelp but I am very pleased this far. So far, fortunately, I have only had to use the "test" button. I am saving considerable money over my last provider.”

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Posted 7 years ago

“Your people are very helpful. Pattie”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,101 reviews