Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Great price was paying 3 times as much for less data - switching was easier than expected”

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Posted 10 months ago

“Easy to use site, found what I was looking for and got a 'sim' only deal at a great monthly cost with provider i have used before. Not able to get similar deal in shops!.”

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Posted 10 months ago

“Good site”

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Posted 10 months ago

“This is a good deal on Pixel 9a which arrived on time and as described. No problems with transferring my number to ID Mobile.”

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Posted 10 months ago

“Very efficient service no problem transferring own number very competitive plans”

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Posted 10 months ago

“Great service and price. Fast delivery”

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Posted 10 months ago

“Very good 👍”

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Posted 10 months ago

“The process was clear and easy to follow. In conjunction with the Vodafone data offering, it was a great value purchase. The phone delivery was next day, as promised, again full information and tracking gave confidence that leads to a stress free process.”

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Posted 10 months ago

“Good deal to customers”

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Posted 10 months ago

“Was hassle free switch over”

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Posted 10 months ago

“Very quick, easy and at a good price”

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Posted 11 months ago

“Applied through Topcashback and my claim has been declined because I apparently visited mobiles.co.uk in the past even though I clicked through from Topcashback”

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Posted 11 months ago

Hello Simon Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 11 months ago

“All been very good, no issues at all, kept informed every step of the way from ordering to porting my number over. Great service, great deal including Samsung free gifts, highly recomend :0)”

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Posted 11 months ago

“Very fast and easy to buy from”

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Posted 11 months ago

“Perfect and the best”

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Posted 11 months ago

“You do not honour what you say on your website”

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Posted 11 months ago

Hello Ahmed Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 11 months ago

“I got really good advice from a very helpful and patient assistant. I don’t plan on using any other company to get my Vodafone plan in the future”

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Posted 11 months ago

“draw you in with "amazing" deals.. then dont deliver.. s25 edge package was £209 upfront + £37.99 p/mth for 500Gb data.. plus, free tab a9+, galaxy watch 7, buds3 pro, home fast charger & case.. absolute steal.. until, the strap of the watch is so small, can't even get it over my hand.. no-one mentioned it was a kids watch.. so now I have the extra expense of having to buy a strap.. ans samsung rejected my claim for the tablet, saying the deal i bought wasn't a compatible deal.. utter nonsense, as I went back onto mobiles.co.uk and guess what, deal is still there.. just didn't get what I was promised.. AVOID AT AL COSTS, BASICALLY SCAMMERS..”

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Posted 11 months ago

Hello Mark Thank you for your review. I’m sorry to learn of your experience; I understand the frustration this would cause. I would like to reassure you that the watch included with the promotional offer is adults sized. To discuss this further and, provide a resolution I have sent you an email with your order number as the reference. Kind regards Grace | Mobiles.co.uk

Posted 11 months ago

“The phone call I had was great. The staff member was very knowledgeable and helpful. I'd recommend this company”

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Posted 11 months ago

“Excellent customer service on the phone. New handset delivered as promised the following day. Lots of emails received but all useful.”

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Posted 11 months ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews