Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very fast and easy to buy from”

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Posted 1 year ago

“Perfect and the best”

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Posted 1 year ago

“You do not honour what you say on your website”

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Posted 1 year ago

Hello Ahmed Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“I got really good advice from a very helpful and patient assistant. I don’t plan on using any other company to get my Vodafone plan in the future”

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Posted 1 year ago

“draw you in with "amazing" deals.. then dont deliver.. s25 edge package was £209 upfront + £37.99 p/mth for 500Gb data.. plus, free tab a9+, galaxy watch 7, buds3 pro, home fast charger & case.. absolute steal.. until, the strap of the watch is so small, can't even get it over my hand.. no-one mentioned it was a kids watch.. so now I have the extra expense of having to buy a strap.. ans samsung rejected my claim for the tablet, saying the deal i bought wasn't a compatible deal.. utter nonsense, as I went back onto mobiles.co.uk and guess what, deal is still there.. just didn't get what I was promised.. AVOID AT AL COSTS, BASICALLY SCAMMERS..”

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Posted 1 year ago

Hello Mark Thank you for your review. I’m sorry to learn of your experience; I understand the frustration this would cause. I would like to reassure you that the watch included with the promotional offer is adults sized. To discuss this further and, provide a resolution I have sent you an email with your order number as the reference. Kind regards Grace | Mobiles.co.uk

Posted 1 year ago

“The phone call I had was great. The staff member was very knowledgeable and helpful. I'd recommend this company”

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Posted 1 year ago

“Excellent customer service on the phone. New handset delivered as promised the following day. Lots of emails received but all useful.”

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Posted 1 year ago

“No issue with mobiles.co.uk however, the delivery couriers who attempted delivery to the wrong address have done NOTHING at all to rectify THEIR mistake. Just to reiterate...I live in number 40.”

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Posted 1 year ago

Hello Thank you for reaching out to us to let us know of your experience. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry for to hear about the issues with your delivery. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Great products and services. Good prices. Matthew was very helpful.”

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Posted 1 year ago

“They really good”

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Posted 1 year ago

“Always a great service”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Ordered eSIM. Not sure what happen to it been 2 days no update”

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Posted 1 year ago

Hello Thank you for your review. I’m sorry to hear you’ve received no information on how to activate your eSIM. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Brilliant. Smooth process and cheap”

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Posted 1 year ago

“I bought sim monthly contract very cheap than other web .Fully recommend”

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Posted 1 year ago

“Quick and easy process and a fantastic deal.”

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Posted 1 year ago

“Simple and easy process of buying phone. Clear instructions. Highly recommend it. Delivery was quick and accurate. Thanks a lot Mobiles.co.uk, well done”

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Posted 1 year ago

“Such an easy and quick purchase and process! Delivery was in less than 24hours! Cheapest deal found here for the latest phone with ID Mobile. Cheaper than anywhere else! So much more than happy. WOULD HIGHLY RECOMMEND”

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Posted 1 year ago

“1st time using. Process was very easy x VERY good prices.”

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Posted 1 year ago

“Straightforward and easy to navigate and look for the plan you require! Communication is fast and the upgrade (plan I went for) was smooth and transitioned quickly.”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews