Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,904 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for 10 yrs now. Always good service. Can't be beaten on price. They recently price matched a MEGA DEAL, so I could stay with them. HIGHLY recommended!!”

Helpful Report

(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 1 year ago

“Good, happy with your products and offers”

Helpful Report

(Samsung Galaxy S24 256GB Onyx Black) - Posted 1 year ago

“Best company ever. So easy and quick. Delivery next day. Bargains on pay monthly phones. Recommend to all.”

Helpful Report

(Samsung Galaxy S24 Ultra 512GB Titanium Grey) - Posted 1 year ago

“Very quick and efficient service. Item ordered late evening, received my new mobile the next day. All essential information regarding the contract explained. Thanks Lee”

Helpful Report

Posted 1 year ago

“Really good service up until I got my new phone. But still waiting for my 100 pound Curry's voucher. Phone up to be told it would be sorted in 3-5 days but still not heard anything after 2 weeks.”

Helpful Report

Posted 1 year ago

“Very good service. Worked exactly as it should. Received promised cashback”

Helpful Report

Posted 1 year ago

“Very noce and attractive proces.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Easy transaction great price”

Helpful Report

(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 1 year ago

“Great offers and easy to use website to find the deals. The customer service is great and helpful when needed. Thank you.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Poor communication not helpful in finding a solution to my problem”

Helpful Report

Posted 1 year ago

Hi Lewis Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. Thank you for taking the time to speak to me today, I’m pleased this issue is now resolved. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“Good prices that all other companies and easy to complete process”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Very good phone”

Helpful Report

Posted 1 year ago

“Good deals and price. Fast delivery.”

Helpful Report

(Samsung Galaxy S24 256GB Amber Yellow) - Posted 1 year ago

“A lovely deal was on sale and I grabbed it Very competitive deals they offer.”

Helpful Report

Posted 1 year ago

“I haven't received it yet & now my old sim has been switched off.”

Helpful Report

Posted 1 year ago

Hello Lucy Thank you for your review. I’m sorry to hear that you have yet to receive your order; I understand the concern this would cause. I have tried to contact you this morning to discuss this further but you were unable to take my call. We advise customers to allow 5 working days for their delivery, if you have still yet to receive your item then I’d strongly recommend contacting your network provider to request a replacement. Kind regards Grace | Mobiles.co.uk

Posted 1 year ago

“I have been so impressed with Mobiles.co.uk. The whole process from ordering to delivery has been absolutely flawless. The website was easy to navigate and my phone was delivered the next day. I highly recommend them.”

Helpful Report

(Apple IPhone 16 128GB White) - Posted 1 year ago

“Change over day with former company (3) to IDMobile ran smooth. Phone delivered promptly”

Helpful Report

Posted 1 year ago

“Good experience so far. Hope it will be good in future as well”

Helpful Report

Posted 1 year ago

“Mobile. Co.uk has good deals and very good custmer service”

Helpful Report

(Nokia 110 Blue) - Posted 1 year ago

“So easy on line”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,904 reviews