Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very efficient service no problem transferring own number very competitive plans”

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Posted 1 year ago

“Great service and price. Fast delivery”

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Posted 1 year ago

“Very good 👍”

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Posted 1 year ago

“The process was clear and easy to follow. In conjunction with the Vodafone data offering, it was a great value purchase. The phone delivery was next day, as promised, again full information and tracking gave confidence that leads to a stress free process.”

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Posted 1 year ago

“Good deal to customers”

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Posted 1 year ago

“Was hassle free switch over”

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Posted 1 year ago

“Very quick, easy and at a good price”

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Posted 1 year ago

“Applied through Topcashback and my claim has been declined because I apparently visited mobiles.co.uk in the past even though I clicked through from Topcashback”

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Posted 1 year ago

Hello Simon Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“All been very good, no issues at all, kept informed every step of the way from ordering to porting my number over. Great service, great deal including Samsung free gifts, highly recomend :0)”

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Posted 1 year ago

“Very fast and easy to buy from”

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Posted 1 year ago

“Perfect and the best”

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Posted 1 year ago

“You do not honour what you say on your website”

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Posted 1 year ago

Hello Ahmed Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“I got really good advice from a very helpful and patient assistant. I don’t plan on using any other company to get my Vodafone plan in the future”

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Posted 1 year ago

“draw you in with "amazing" deals.. then dont deliver.. s25 edge package was £209 upfront + £37.99 p/mth for 500Gb data.. plus, free tab a9+, galaxy watch 7, buds3 pro, home fast charger & case.. absolute steal.. until, the strap of the watch is so small, can't even get it over my hand.. no-one mentioned it was a kids watch.. so now I have the extra expense of having to buy a strap.. ans samsung rejected my claim for the tablet, saying the deal i bought wasn't a compatible deal.. utter nonsense, as I went back onto mobiles.co.uk and guess what, deal is still there.. just didn't get what I was promised.. AVOID AT AL COSTS, BASICALLY SCAMMERS..”

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Posted 1 year ago

Hello Mark Thank you for your review. I’m sorry to learn of your experience; I understand the frustration this would cause. I would like to reassure you that the watch included with the promotional offer is adults sized. To discuss this further and, provide a resolution I have sent you an email with your order number as the reference. Kind regards Grace | Mobiles.co.uk

Posted 1 year ago

“The phone call I had was great. The staff member was very knowledgeable and helpful. I'd recommend this company”

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Posted 1 year ago

“Excellent customer service on the phone. New handset delivered as promised the following day. Lots of emails received but all useful.”

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Posted 1 year ago

“No issue with mobiles.co.uk however, the delivery couriers who attempted delivery to the wrong address have done NOTHING at all to rectify THEIR mistake. Just to reiterate...I live in number 40.”

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Posted 1 year ago

Hello Thank you for reaching out to us to let us know of your experience. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry for to hear about the issues with your delivery. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Great products and services. Good prices. Matthew was very helpful.”

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Posted 1 year ago

“They really good”

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Posted 1 year ago

“Always a great service”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews