Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,878 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Worst customer service”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Hello Mohammad Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear you've received poor service and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Amazing company to deal with . Great offer on my phone ,great communication throughout and speedy delivery. Highly recommended”

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Posted 1 year ago

“Quick, efficient and simple”

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Posted 1 year ago

“Always helpful and great deals”

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Posted 1 year ago

“Great offers. Very quick delivery of product. Phone received within 24 hours of ordering. Have bought from them before and will do again next time.”

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Posted 1 year ago

“Excellent service provided. and a speedy delivery service provided, with helpful backup all the way.”

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(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I thought getting a new phone the storage issue would be improved, seems to have caused me a lot more issues than the old one. I had to clear out a lot of photos and videos, then getting messages I need to pay more to help store emails and photos.”

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Posted 1 year ago

Hello Robert Thank you for your review. I’m sorry to hear your devices memory isn’t as expected. If you are within 14 days we could possibly look into exchanging to a higher memory model however you would need to pay the difference. If you would like to check this please contact our Customer Support team on 0330 678 0520, Monday to Friday between 8:00am until 7:00pm, Saturday between 9:00am until 6:00pm and Sunday 10:00am until 5:00pm. Calls charged at standard local rate and mobile rates will vary. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Easy and fast order process with speedy delivery”

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(Apple IPhone 12 64GB Black Refurbished Excellent) - Posted 1 year ago

“Great service and price”

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Posted 1 year ago

“I have contacted you 7 times in 7 days to get my renewal resolved. I paid for a 120GB data contract but the mobile operator is only giving me 70GB. The problem is at your end and you should be dealing with the mobile operator to resolve but you have done nothing. I am still waiting for a resolution. I wish I had renewed directly with the mobile operator.”

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Posted 1 year ago

Hello Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your upgrade and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“Good phone”

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Posted 1 year ago

“Perfect delivery times excellent communication”

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Posted 1 year ago

“The person who called to sort my order was very helpful and even found stock from a cancelled order so I didn't have to wait”

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(Google Pixel 9 Pro 256GB Porcelain) - Posted 1 year ago

“Good serwis, and valeu for many.”

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(Id-sim-only-deals) - Posted 1 year ago

“Good value deals, and so easy to find what I was looking for.”

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(Google Pixel 9 128GB Wintergreen) - Posted 1 year ago

“Very smooth and competitive. Honestly the cheapest deals.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Very easy to upgrade with in 2 mins got Vida deal very cheap”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Helpful and friendly staff. Quick, hassle free delivery.”

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Posted 1 year ago

“Great value and quick and easy transition.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,878 reviews