Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,821 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Great service from start to finish very polite call staff”

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(Apple IPhone 16 128GB Pink) - Posted 1 year ago

“I didn't order the 512gb porcelain, however the 128gb obsidian is working well.”

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Posted 1 year ago

“Easy to navigate website, great choice of phones and it was easy for me to make a choice and order. Really happy with my choice and the prices I paid compared to some other sites. No problems at all. Highly recommended. Thank you.”

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Posted 1 year ago

“Not happy. Just order Vodafone plan for £7 per month. Now Vodafone charges me £20”

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Posted 1 year ago

Hello Jakub Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. The first bill you’ve received from the network will be pro-rated, this is to get you in line with their billing cycle. This means the bill you’ve received will cover a full month’s line rental, plus the time from the point of connection to the date on your first bill. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“amazing deals at good prices”

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Posted 1 year ago

“I have used mobiles.co.uk for my last two purchases. Nice simplistic website, easy to find the best deals, customer service have been helpful too. Local call center which is always great.”

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(Apple IPhone 13 128GB Starlight) - Posted 1 year ago

“Very competitive offers and quick, simple order process.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Very easy process would highly recommend Mobiles.co.uk”

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Posted 1 year ago

“Quick to order & Fast delivery. Recommanded.”

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Posted 1 year ago

“Nice deal fast deliver”

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Posted 1 year ago

“It was all smooth and everything done with no hazle”

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Posted 1 year ago

“Ordered a contract which included a Chromebook Go but it didn't arrive”

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(Samsung Galaxy S24 128GB Onyx Black) - Posted 1 year ago

Hello Kathryn Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I can confirm you will need to claim for your Chromebook directly with Samsung. I’d like to assist you today and help provide a resolution, I have sent you an email with so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“It was very easy,straightforward buying procedure. I am amazed with the prices and the fast delivery too.”

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(Apple IPhone 14 128GB Midnight) - Posted 1 year ago

“Very easy website and great prices. Phone arrived very quickly too.”

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Posted 1 year ago

“Very helpful informative Staff, not pushing to sell 👍”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Thanks great service”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Bargaining price.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Excellent experience on ordering as well as returns. No long wait for Web chat service”

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Posted 1 year ago

“Best service and Quick delivery and easy to pay online to the website.”

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Posted 1 year ago

“Had no problems what so ever would recommend”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,821 reviews