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Mobiles.co.uk Reviews

4.7 Rating 37,973 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,973 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Very good phone
Helpful Report
Posted 1 year ago
Good deals and price. Fast delivery.
Helpful Report
(Samsung Galaxy S24 256GB Amber Yellow) - Posted 1 year ago
A lovely deal was on sale and I grabbed it Very competitive deals they offer.
Helpful Report
Posted 1 year ago
I haven't received it yet & now my old sim has been switched off.
Helpful Report
Posted 1 year ago
Hello Lucy Thank you for your review. I’m sorry to hear that you have yet to receive your order; I understand the concern this would cause. I have tried to contact you this morning to discuss this further but you were unable to take my call. We advise customers to allow 5 working days for their delivery, if you have still yet to receive your item then I’d strongly recommend contacting your network provider to request a replacement. Kind regards Grace | Mobiles.co.uk
Posted 1 year ago
I have been so impressed with Mobiles.co.uk. The whole process from ordering to delivery has been absolutely flawless. The website was easy to navigate and my phone was delivered the next day. I highly recommend them.
Helpful Report
(Apple IPhone 16 128GB White) - Posted 1 year ago
Change over day with former company (3) to IDMobile ran smooth. Phone delivered promptly
Helpful Report
Posted 1 year ago
Good experience so far. Hope it will be good in future as well
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Posted 1 year ago
Mobile. Co.uk has good deals and very good custmer service
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(Nokia 110 Blue) - Posted 1 year ago
So easy on line
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(Vodafone-Sim-Only-Deals) - Posted 1 year ago
Have used mobiles.co.uk for number of years and never had an issue. The sim-only upgrade process was so very straightforward, and I had confirmation of the transfer almost immediately from both Mobiles and my current provider. Thank you so much!
Helpful Report
Posted 1 year ago
The website is very easy to use
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 year ago
0000000000000000000
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Posted 1 year ago
Hello Dariusz Thank you for your review I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk
Posted 1 year ago
Quick and efficient ordering and excellent pricing
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(Vodafone-Sim-Only-Deals) - Posted 1 year ago
Many thanks all good
Helpful Report
Posted 1 year ago
Good prices. Easy to use site.
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(Id-sim-only-deals) - Posted 1 year ago
Worst customer service
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(Vodafone-Sim-Only-Deals) - Posted 1 year ago
Hello Mohammad Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear you've received poor service and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you. I look forward to hearing from you. Roshni | Mobiles.co.uk
Posted 1 year ago
Amazing company to deal with . Great offer on my phone ,great communication throughout and speedy delivery. Highly recommended
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Posted 1 year ago
Quick, efficient and simple
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Posted 1 year ago
Always helpful and great deals
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Posted 1 year ago
Great offers. Very quick delivery of product. Phone received within 24 hours of ordering. Have bought from them before and will do again next time.
Helpful Report
Posted 1 year ago
Mobiles.co.uk is rated 4.7 based on 37,973 reviews