Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,996 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Great offers and easy to use website to find the deals. The customer service is great and helpful when needed. Thank you.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Poor communication not helpful in finding a solution to my problem”

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Posted 1 year ago

Hi Lewis Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. Thank you for taking the time to speak to me today, I’m pleased this issue is now resolved. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“Good prices that all other companies and easy to complete process”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Very good phone”

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Posted 1 year ago

“Good deals and price. Fast delivery.”

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(Samsung Galaxy S24 256GB Amber Yellow) - Posted 1 year ago

“A lovely deal was on sale and I grabbed it Very competitive deals they offer.”

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Posted 1 year ago

“I haven't received it yet & now my old sim has been switched off.”

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Posted 1 year ago

Hello Lucy Thank you for your review. I’m sorry to hear that you have yet to receive your order; I understand the concern this would cause. I have tried to contact you this morning to discuss this further but you were unable to take my call. We advise customers to allow 5 working days for their delivery, if you have still yet to receive your item then I’d strongly recommend contacting your network provider to request a replacement. Kind regards Grace | Mobiles.co.uk

Posted 1 year ago

“I have been so impressed with Mobiles.co.uk. The whole process from ordering to delivery has been absolutely flawless. The website was easy to navigate and my phone was delivered the next day. I highly recommend them.”

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(Apple IPhone 16 128GB White) - Posted 1 year ago

“Change over day with former company (3) to IDMobile ran smooth. Phone delivered promptly”

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Posted 1 year ago

“Good experience so far. Hope it will be good in future as well”

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Posted 1 year ago

“Mobile. Co.uk has good deals and very good custmer service”

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(Nokia 110 Blue) - Posted 1 year ago

“So easy on line”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Have used mobiles.co.uk for number of years and never had an issue. The sim-only upgrade process was so very straightforward, and I had confirmation of the transfer almost immediately from both Mobiles and my current provider. Thank you so much!”

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Posted 1 year ago

“The website is very easy to use”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“0000000000000000000”

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Posted 1 year ago

Hello Dariusz Thank you for your review I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Quick and efficient ordering and excellent pricing”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Many thanks all good”

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Posted 1 year ago

“Good prices. Easy to use site.”

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(Id-sim-only-deals) - Posted 1 year ago

“Worst customer service”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Hello Mohammad Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear you've received poor service and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Amazing company to deal with . Great offer on my phone ,great communication throughout and speedy delivery. Highly recommended”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,996 reviews