Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“I have been so impressed with Mobiles.co.uk. The whole process from ordering to delivery has been absolutely flawless. The website was easy to navigate and my phone was delivered the next day. I highly recommend them.”

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(Apple IPhone 16 128GB White) - Posted 1 year ago

“Change over day with former company (3) to IDMobile ran smooth. Phone delivered promptly”

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Posted 1 year ago

“Good experience so far. Hope it will be good in future as well”

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Posted 1 year ago

“Mobile. Co.uk has good deals and very good custmer service”

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(Nokia 110 Blue) - Posted 1 year ago

“So easy on line”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Have used mobiles.co.uk for number of years and never had an issue. The sim-only upgrade process was so very straightforward, and I had confirmation of the transfer almost immediately from both Mobiles and my current provider. Thank you so much!”

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Posted 1 year ago

“The website is very easy to use”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“0000000000000000000”

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Posted 1 year ago

Hello Dariusz Thank you for your review I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Quick and efficient ordering and excellent pricing”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Many thanks all good”

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Posted 1 year ago

“Good prices. Easy to use site.”

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(Id-sim-only-deals) - Posted 1 year ago

“Worst customer service”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Hello Mohammad Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear you've received poor service and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Amazing company to deal with . Great offer on my phone ,great communication throughout and speedy delivery. Highly recommended”

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Posted 1 year ago

“Quick, efficient and simple”

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Posted 1 year ago

“Always helpful and great deals”

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Posted 1 year ago

“Great offers. Very quick delivery of product. Phone received within 24 hours of ordering. Have bought from them before and will do again next time.”

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Posted 1 year ago

“Excellent service provided. and a speedy delivery service provided, with helpful backup all the way.”

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(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I thought getting a new phone the storage issue would be improved, seems to have caused me a lot more issues than the old one. I had to clear out a lot of photos and videos, then getting messages I need to pay more to help store emails and photos.”

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Posted 1 year ago

Hello Robert Thank you for your review. I’m sorry to hear your devices memory isn’t as expected. If you are within 14 days we could possibly look into exchanging to a higher memory model however you would need to pay the difference. If you would like to check this please contact our Customer Support team on 0330 678 0520, Monday to Friday between 8:00am until 7:00pm, Saturday between 9:00am until 6:00pm and Sunday 10:00am until 5:00pm. Calls charged at standard local rate and mobile rates will vary. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Easy and fast order process with speedy delivery”

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(Apple IPhone 12 64GB Black Refurbished Excellent) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews