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Mobiles.co.uk Reviews

4.7 Rating 38,009 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 38,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
“Someplace it’s working good we can’t hear each other”
Helpful Report
Posted 1 year ago
Hello Amal Thank you for you review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your coverage and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk
Posted 1 year ago
“Good prices compared to those offered by my network provider. Fast delivery.”
Helpful Report
Posted 1 year ago
“The whole process was quick and efficient with good customer service when I had a query about my PAC code.”
Helpful Report
(Apple IPhone 16 128GB Black) - Posted 1 year ago
“Initially I was pleased with my new phone, transfer of data from my old phone was easy. But my old number was missing and it was frustrating for a person of my limited knowledge to grasp all the jargon that was coming up on my phone, sorted out after 5 days by a very good service operator.”
Helpful Report
Posted 1 year ago
“Great Service.”
Helpful Report
Posted 1 year ago
“I have used mobiles.co.uk for several years now and have never had any problems, it is quick and easy to use and almost always has the cheapest deals. I love that you can see the total cost of contracts too”
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 year ago
“I haven't had any problems since day one, everything has been very good! I hope you continue to work like this🤩”
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 year ago
“Easy and quick process”
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 year ago
“Excellent service from mobiles.co.uk Just waiting on delivery, was very quike to process my order 10/10 Many thanks”
Helpful Report
(Apple IPhone 16 Pro Max 256GB Black Titanium) - Posted 1 year ago
“I am very happy with my mobile phone. It took a bit of time setting it up but it is just what I wanted. It is easy to use Perfect.”
Helpful Report
Posted 1 year ago
“This is my 3rd year of using mobile.co.uk to get a good contract at Vodafone. The best part of the deal is that you continue to get a cash back throughout the duration of your contract. Thanks guys.”
Helpful Report
Posted 1 year ago
“Straightforward”
Helpful Report
Posted 1 year ago
“First time using Mobiles.co.uk , upgraded my phone picked new plan ordered and it was with me the next day 👍”
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Posted 1 year ago
“.Great service and a very reliable trading company.”
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Posted 1 year ago
“Yeah all good, they kept badgering me to leave a review though”
Helpful Report
Posted 1 year ago
“Ordering was si.ple and effortless. All information provided and received. Very fast delivery ordered in the afternoon and out for delivery next morning Evan on a Sunday. Unbeatable prices and very professional highly recommended to all.”
Helpful Report
(Samsung Galaxy S24 128GB Cobalt Violet) - Posted 1 year ago
“The man I spoke to was very helpful and patient but unfortunately didn’t give me the right advice. I asked if if it was possible to keep my same number but this wasn’t the case. The phone now has to be returned.”
Helpful Report
Posted 1 year ago
Hello Anna Thank you for your review. Customers are able to transfer their mobile number if they are changing to a different network. If they are staying with the same network then an upgrade would need to be completed to keep the mobile number. If you require further assistance then I have sent you an email. Kind regards Grace | Mobiles.co.uk
Posted 1 year ago
“Excellent”
Helpful Report
Posted 1 year ago
“Was very quick and the reception is good”
Helpful Report
Posted 1 year ago
“Couldn’t fail it.”
Helpful Report
(Apple IPhone 15 128GB Black) - Posted 1 year ago
Mobiles.co.uk is rated 4.7 based on 38,009 reviews