Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,878 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Ordered my upgrade via the website. It was very easy to do and was completed within 10 minutes. Lots of good deals available also. Would use next time I am due an upgrade. 10/10”

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(Google Pixel 9 256GB Porcelain) - Posted 1 year ago

“A very good service. Mobile phone was delivered very quickly and Mobiles co uk are very good value for money.”

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(Samsung Galaxy S24 128GB Cobalt Violet) - Posted 1 year ago

“Changed contract to an IDmobilesim Very easy to order and allwent as expected including transferring mnumber.”

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Posted 1 year ago

“Quick delivery and a good deal !”

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(Apple IPhone 13 128GB Midnight) - Posted 1 year ago

“Easy to navigate the products.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“The whole experience with this company was plain enough for anyone to understand all straight forward”

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(Google Pixel 9 Pro XL 256GB Obsidian) - Posted 1 year ago

“Very happy with my new iPhone and the speedy delivery. I have used Mobiles.co.uk for my last few upgrade although I tend to upgrade when my phones dies and not every year. I’ve just gone from IPhone 10 to 15 so my old refurb lasted 5 years. Mobiles.co.uk seem to have the best deals and happy with ID mobile’s coverage as well especially as I live in a rural area and signal is never the best.”

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Posted 1 year ago

“Horrible Internet signal even with very good coverage area”

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Posted 1 year ago

Hello Paulina Thank you for your review. I’m sorry to hear you are struggling with your network coverage. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Grace | Mobiles.co.uk

Posted 1 year ago

“Absolutely brilliant.three costomer for 20 years and id mobile knocks them out the park”

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(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 1 year ago

“Exclusive service. Smooth transaction. Would recommend”

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Posted 1 year ago

“4th year in a row I've used mobiles.co.uk and I haven't had any issues yet. Best prices I've found as well as free gifts.”

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Posted 1 year ago

“Great deals and fast shipping”

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(Google Pixel 9 Pro XL 256GB Obsidian) - Posted 1 year ago

“In general I am satisfied with the deals but it does not seem to have any special offers for existing customers and therefore it is quite disappointing. Also I do not understand why they keep making new accounts to claim for cash back instead of using the previous accounts as it is concerning because the old accounts remains active which in my opinion against GDPR”

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Posted 1 year ago

Hello Imad Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“my regular stop for the best phone deals, including upgrades at the end of the contract. the whole family deals come from Mobiles.co.uk”

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(Id-sim-only-deals) - Posted 1 year ago

“great service all the way through”

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(Samsung Galaxy A15 5G Black) - Posted 1 year ago

“Very easy website to use and only took few days delivery.”

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Posted 1 year ago

“I was a bit anxious about using a mobile phone provider that I couldn't access on the hight street, but I'm so pleased I did! Their prices/deals were unmatchable. The communication was quick and thorough throughout the buying and set up stages. I would definitely use Mobiles.co.uk again 😁”

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Posted 1 year ago

“Very good service”

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(Apple IPhone 14 128GB Midnight) - Posted 1 year ago

“Cool. Very amazing deal.”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,878 reviews