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Mobiles.co.uk Reviews

4.7 Rating 38,009 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 38,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
“Hard to say as DPD didn’t actually deliver the phone so I still haven’t got it….”
Helpful Report
Posted 1 year ago
“Great phone”
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Posted 1 year ago
“Very good service, and easy, took a few minutes.”
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(Vodafone-Sim-Only-Deals) - Posted 1 year ago
“Extermely easy process to upgrade with Vodafone and very good prices. Would reccomend.”
Helpful Report
(Apple IPhone 16 Plus 128GB Black) - Posted 1 year ago
“Mobiles.co.uk always offers the best value for sim only deals”
Helpful Report
(Id-sim-only-deals) - Posted 1 year ago
“I purchased the phone on Saturday evening and was holding it in my hand on Sunday afternoon. Truly magnificent service. I also could not find a better deal for the device I got elsewhere. Definitely recommend!”
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Posted 1 year ago
“Rang to upgade my sim card. Was very easy and got a good price. Very helpful adviser.”
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Posted 1 year ago
“Love the phone everything i need”
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Posted 1 year ago
“Great service”
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(Samsung Galaxy S24 FE 128GB Graphite) - Posted 1 year ago
“Very good and helpful”
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Posted 1 year ago
“Very good”
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Posted 1 year ago
“Really good and easy experience thank you.”
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(Apple IPhone 14 128GB Blue) - Posted 1 year ago
“Happy with the product and customer service”
Helpful Report
Posted 1 year ago
“Excellent experience the lady was so helpful”
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(Vodafone-Sim-Only-Deals) - Posted 1 year ago
“got a cheapest contract ever”
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 year ago
“Bought via a Money Saving Expert link. Initially there was a problem with the order. Made a call to customer service who then transferred me to the Sales team. They cleared the issue Communication has been outstanding. Six emails and a text message so far.”
Helpful Report
(Id-sim-only-deals) - Posted 1 year ago
“Good service everything delivered to timescales”
Helpful Report
Posted 1 year ago
“Quick and easy to use ordered new phone at 20:00 on Friday evening it was delivered at 14:45 Saturday afternoon. Could not ask for more.”
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Posted 1 year ago
“Pain-free experience from start to finish!”
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(Google Pixel 9 Pro 256GB Hazel) - Posted 1 year ago
“SIMO deal, didn't arrive until 4 days later, was cut off from previous supplier before SIM arrived. I was also was charged from the following day of the order.”
Helpful Report
Posted 1 year ago
Hello Conor Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issues with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk
Posted 1 year ago
Mobiles.co.uk is rated 4.7 based on 38,009 reviews