Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,822 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very easy process from start to finish, would thoroughly recommend.”

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Posted 1 year ago

“Happy with purchase everything straight forward”

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Posted 1 year ago

“Great customer service - sales guy very helpful and friendly”

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(Apple IPhone 15 256GB Blue) - Posted 1 year ago

“Thanks for quick delivery and also setting up everything. Glad to be with you”

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Posted 1 year ago

“Easy to upgrade”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Easy transaction but ticked Bix to sell old mobile but nothing happened”

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Posted 1 year ago

“Thank you mobiles been wanting a new phone for ages came on time and it came quick no problems at all yet will recommend”

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(Samsung Galaxy A35 5G 128GB Awesome Lilac) - Posted 1 year ago

“I’ve been getting sim only deals from mobiles.co.uk for years, they always offer the best deals and the cashback is simple & straightforward, they deliver the sims fast as well, thank you”

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Posted 1 year ago

“Thanks for your help so far 👍”

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(Samsung Galaxy A35 5G 128GB Awesome Ice Blue) - Posted 1 year ago

“Excellent service, small issue of my creating and quickly sorted by the orders team”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Marvellous just what I wanted easy to set up.”

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(Samsung Galaxy Z Flip5 5G 256GB Mint) - Posted 1 year ago

“Excellent choice of the latest phones.”

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Posted 1 year ago

“Process of purchasing receipt and set up of new device quick and easy just one problem now lest without network as I’m cut off from my old provider o2 and not sure when I will connect to new provider Vodafone. Very anxious as need my phone for elderly parent caring responsibilities. I expected the switch to be asap when I took the contract over a month ago. Fri evening no network and very worried”

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(Apple IPhone 14 Plus 256GB Starlight) - Posted 1 year ago

“very good, I am satisfied with this company”

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(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 1 year ago

“Good so far👍”

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Posted 1 year ago

“Never have I come across such poor customer service.”

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Posted 1 year ago

Hi Iain I'm sorry to hear you aren't happy with our Customer Service, I will be listening to all calls you have had with our team and feeding back any issues. This is not the service we are wanting our customer's to experience. I can see you have now been in contact with our Trustpilot Team and Grace has emailed you regarding this. Kind regards Amy - Mobiles.co.uk

Posted 1 year ago

“very helpful and very reliable! Will be shopping here in the future”

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(Apple IPhone 14 128GB Yellow) - Posted 1 year ago

“I just upgraded 4 sim only contracts in world record time. The sales person was amazing. Very well spoken and made the process very easy with his step by step guide. He listened to my issues and requirements and gave me the perfect solution. Felt like i was speaking to a friend or personal assistant rather than a sales person. If only all sales people were like him! Great Job!”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Very competitive deals. Ordered one day, delivered the next, what's not to like.”

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(Apple IPhone 15 128GB Black) - Posted 1 year ago

“Switching to a mobile plan from mobiles.co.uk was a breeze! The quick and easy sign-up process had me up and running in no time. I was pleasantly surprised by the good prices! The best part? It’s been completely hassle-free; I haven’t encountered any hidden fees or complications. Highly recommend for anyone looking for a straightforward, budget-friendly mobile plan!”

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(Google Pixel 8 128GB Obsidian) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,822 reviews