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Mobiles.co.uk Reviews

4.7 Rating 38,009 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 38,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
“Simple website and easy to find a great deal.”
Helpful Report
(Id-sim-only-deals) - Posted 2 years ago
“Great prices on offer”
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(Apple IPhone 16 128GB Black) - Posted 2 years ago
“Ez pz 😍 done in a jiffy”
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Posted 2 years ago
“I used mobiles.co.uk on the recommendation from a friend. The whole experience has been easy and straight forward. I have managed to save money by getting a great deal so I am very happy.”
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(Id-sim-only-deals) - Posted 2 years ago
“Very quick and easy to deal with, competitive prices Highly recommend”
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Posted 2 years ago
“Easy and quick service”
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Posted 2 years ago
“Very good phone, easy to set up and easy to navigate. I like the feel of this as well as seems more sturdy than my previous phone.”
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Posted 2 years ago
“Brought online, very easy process including keeping my number, was able to choose a date for transfer from a selection on offer, SIM only deal.”
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Posted 2 years ago
“Nick was very helpful and actioned my upgrade very easily and quickly. Nick was very knowledgable and friendly.”
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 2 years ago
“Very Good service and prompt reply of any query.”
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Posted 2 years ago
“Well informed though email”
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Posted 2 years ago
“Fantastic offers and rates, truely awful customer experience. I tried to get a SIM for my daughter and a monthly phone contract for my son in readiness for starting and returning to university, but because I did this a few days apart it has been the worst customer journey/experience. Mobiles.co.uk blaming ID Mobile and visa versa and hours spent on chats rather than talking to someone with any reasonable chance of sorting it. What should have been a few minutes is still ongoing! I will give up after today and simply buy my son the handset.”
Helpful Report
Posted 2 years ago
Hello Stephen Thank you for reaching out to us to let you know of your experience I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk
Posted 2 years ago
“Good Phone best quality”
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Posted 2 years ago
“Great price”
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Posted 2 years ago
“Fast and great value Ordered in afternoon and had phone next morning. Amazing g deal on the contract.”
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(Apple IPhone 13 128GB Midnight) - Posted 2 years ago
“Fast excellent service and cheep tariffs 5 stars”
Helpful Report
(Samsung Galaxy S24 256GB Onyx Black) - Posted 2 years ago
“Experience was smooth and effortless. Once I found what I was looking for the whole process took about 10 minutes and was processed and confirmed within half an hour. Delivery next day on a Saturday! Very good experience and happy with the whole process”
Helpful Report
(Motorola Razr 50 Ultra 512GB Midnight Blue) - Posted 2 years ago
“First time on Mobiles.co.uk and I am impressed by the speed of the process.”
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Posted 2 years ago
“Easy to navigate website with good information on each product”
Helpful Report
(Samsung Galaxy S24 256GB Cobalt Violet) - Posted 2 years ago
“I had the experience to purchase a mobile network with them. The process was swift and easy. I bought a eSIM with IDmobile. As eSim is very new to me, i thought the instructions and information shared during the purchasing process, up to the installation and activation of it is so easy and clearly described. I would surely consider coming back for future purchases.”
Helpful Report
(Id-sim-only-deals) - Posted 2 years ago
Mobiles.co.uk is rated 4.7 based on 38,009 reviews