Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,822 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone arrived very quickly and no problems with it.”

Helpful Report

Posted 1 year ago

“The delivery was prompt and efficient, and I am very pleased with the service.”

Helpful Report

Posted 1 year ago

“Its was fantastic, they provide good mobile with great rate , great experience 👍”

Helpful Report

(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 1 year ago

“Big problem! My payment card is at my office address. The office is NOT MANNED until the "Night Shift", btween 8 pm and 6am. Hence the courier was unable to deliver my phone. He didn't bother phoning to find out why nobody was there and DPD's website tracking does not allow an alternative deilvery address. Am I withing the "Cooling Off" periods to CANCEL my order?”

Helpful Report

(Google Pixel 8 128GB Obsidian) - Posted 1 year ago

Hello Robert Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“I was delighted with the deal i got and the service thank you”

Helpful Report

(Apple IPhone 15 128GB Black) - Posted 1 year ago

“Not had my phone long but happy with it. Really good customer service and quick delivery.”

Helpful Report

Posted 1 year ago

“Straight forward”

Helpful Report

(Id-sim-only-deals) - Posted 1 year ago

“Used to dread renewing sim contract but with Mobiles.co.uk it’s a breeze Best prices too as long ad you remember to claim the cash-back.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Professional and quick to complete all required procedures for a new contract at a very favourable cost.”

Helpful Report

(Id-sim-only-deals) - Posted 1 year ago

“Spoke to Jabril and he was ever so helpful. Lovely lad and helped me with everything!”

Helpful Report

(Apple IPhone 15 Pro Max 256GB Blue Titanium) - Posted 1 year ago

“There so quick and they said after 90 days I can get a newest phone and I have waiting for it today feel Like a kid as never get me self something always for me kids”

Helpful Report

(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 1 year ago

“Been using them every year for about 5 Years normally sim only upgrade with cash back never had a problem, cheapest deals around for Vodafone, always recommend them to friends.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Great deal, speedy delivery, would use again!”

Helpful Report

Posted 1 year ago

“Very quick and easy application, very helpful on the phone very happy customer”

Helpful Report

(Apple IPhone 14 128GB Blue) - Posted 1 year ago

“Very smoothly snd easily bought the sim, with hassle free no transfer.”

Helpful Report

Posted 1 year ago

“Phone has not been delivered however says it has”

Helpful Report

(Apple IPhone 15 128GB Blue) - Posted 1 year ago

Hi Lewis Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“Excellent”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Mobiles.co. UK were quick efficient and easy to order the phone I was after for a family member. Their offer was the best around at the time. My only gripe is I wanted delivery on a Monday to avoid having to stay in over weekend, but got a message saying delivery was gonna be Sunday lunchtime, so a bit annoying as meant we had to hang around waiting for it on my partners only free days off work. Hence 1* dropped. So if I say Monday delivery in future, I mean Monday!”

Helpful Report

(Apple IPhone 15 Plus 128GB Pink) - Posted 1 year ago

“Never been able to connect to to the network but reseived a bill for £2.03 for a service I don't have got in touch with the company don't worry we will change it to pay as you go I am still waiting to get on line about 10 days now”

Helpful Report

Posted 1 year ago

Hello Ian Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“Ordered and delivered next day, Cheapest deal too. Thanks”

Helpful Report

(Google Pixel 8 256GB Obsidian) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,822 reviews