Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,822 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Easy website to use and next day delivery,charges explained fully,great but thankyou”

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(Google Pixel 7A 128GB Sea) - Posted 1 year ago

“Straightforward site to use and plenty of good deals on offer.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Best deal”

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(Id-sim-only-deals) - Posted 1 year ago

“nice ty!!!!”

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Posted 1 year ago

“Very good, lots of deals and cheaper than most,something for all tastes.”

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Posted 1 year ago

“Very good service”

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(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 1 year ago

“After receiving very bad service from smarty customer service It was like a breath of fresh air to transfer to iID Mobile Everything was taken care of in a few minutes”

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(Id-sim-only-deals) - Posted 1 year ago

“A good quick service”

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(Samsung Galaxy S23 FE 128GB Graphite) - Posted 1 year ago

“easy and quick”

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Posted 1 year ago

“Good value package on the phone, data etc. £100 Currys gift coucher promised and undelivered still after 4 months. After managing to get through to the customer support team and having a call raised - still nothing. Also some problems with the phone when first purchased and a ridiculous journey to get it sorted. The poor service I have received is not due to the people who I have dealt with but because of disconnected processes.”

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Posted 1 year ago

Hi Chris Thank you for your review, I'm pleased to hear you have now received your Currys voucher. I apologise again for the delay with this. Kind regards Amy -Mobiles.co.uk

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“It's far too early for you to be asking for a review. I haven't even be connected yet, so you are only getting one star becasue you are hassling me for information before I've even made a call. Ask me again in 3 months. I know it's all the rage to use your customers as advertising in these kinds of reviews, but it's best to wait until they've actually received a service.”

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(Id-sim-only-deals) - Posted 1 year ago

Hello Richard Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the review email has been sent early and I understand the feedback given, please feel free to update your review in 3 months’ time if you are happy with the service given. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“An upgrade cut off my current SIM card within a couple of hours and I now have to wait '3-5 working days' before a new one arrives and I can use my phone again. No one at the company is able to help.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Very helpfull assistant”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“The customer service was great and they helped find alternatives very good overall”

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Posted 1 year ago

“Great price and service, ridiculously quick delivery: I ordered 19.45 in the evening, had phone by 10.30am the next day.”

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Posted 1 year ago

“Order a week ago and still nothing.”

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Posted 1 year ago

Hello Thomas Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear your order hasn’t arrived. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Easy to use and quite competitive in prices. Have been using the service quite reuglarly for 4+ years now”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Greatest company ever”

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(Apple IPhone 15 512GB Black) - Posted 1 year ago

“Great deal, very quick and simple to complete”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,822 reviews