Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,822 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“No problem dealing , phone came next day , as described for a great price , probably too many emails but that should slow down now , I would definitely use again .”

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Posted 1 year ago

“Did the best deal for samsung 24 ultra when I purchased one,,got more Internet for the same price as other sites,no hassle service ,,delivered next day”

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Posted 1 year ago

“Excellent service and best offers available.”

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(Apple IPhone 15 Pro Max 256GB Natural Titanium) - Posted 1 year ago

“Great prices”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Overall Very Good”

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(Google Pixel 8 128GB Rose) - Posted 1 year ago

“Great service *****”

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Posted 1 year ago

“It was easy purchasing from Mobiles.co.uk and the contracts and prices excellent. My only concern is that my contract provider Vodafone should have activated my contract on the 28th Feb and I am still not able to make calls. Emergency calls only?”

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Posted 1 year ago

“Excellent website and very competitive prices.”

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Posted 1 year ago

“I haven't got my proof of purchase paperwork. This is why I haven't got my tri rewards . So please can you look into this immediately”

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Posted 1 year ago

Hi Kamrul Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I can confirm all details are sent via email and you are able to get your proof of purchase via your online. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“I’ve had my SIM in for 40 hours and I still cannot make or receive calls or texts, I still have no 3G, 4Gor 5G when I leave home. I’ve reset it, I’ve given my PAC number…nothing”

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Posted 1 year ago

Hello Emma Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Always use mobiles.co.uk The price is great The choice excellent If you are not using these you are paying too much Never had a problem with the service”

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(Apple IPhone 15 128GB Green) - Posted 1 year ago

“seemless service from ordering to delivery all cashback on time and perfect”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“I've used mobiles.co.uk a few times and it's always easy to order, has the best deals and the phone is delivered within a day or two.”

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(Google Pixel 8 128GB Mint) - Posted 1 year ago

“good service”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“As easy as ordering a takeaway, and nearly came as quick!”

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(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 1 year ago

“Efficient and very good value”

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Posted 1 year ago

“Since I transfered my number to ID mobile I still cannot make or receive calls with my number. I have been told my sim card is faulty and I need to get another simcard or sent one. Ridiculous...”

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Posted 1 year ago

Hello Mohamed Thank you for your review. I’d like to apologise for your experience. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“I have bought sim card week ago and still didn't receive it. Now they offer new sim card to resend with no guarantee it will come in a week.”

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Posted 1 year ago

Hello Anonymous Thank you for your review. It’s disappointing to hear of a case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I’m sorry to hear your SIM card hasn’t been received. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Easy to contact.. very reasonable priced packages.. very quick delivery.. would definitely recommend this company”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,822 reviews