Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,327 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,327 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 24th February 2024

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iv just seen this iv not received any iPhone se i didn't get the delivery so the lady who i spoke to on the phone said i couldn't get another dpd delivery date so I'd need to order another phone after 5 days i noticed there's been money took out my account for said phone I'd like a phone call to speak to someone urgently. Thanku”

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Posted 1 year ago

“Slow charging”

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Posted 1 year ago

“The phones okay but the company sent me wrong handset with lower memory”

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Posted 1 year ago

Hi, We are sorry to hear that you received the incorrect handset. If you ordered a different handset and recieved the incorrect one, we can certainly investigate this further. Please can you email us at Reviews@mobiles.co.uk and we will look into this for you. Please include the following: -Your full name -Full address including Postcode -Email address -Mobile number -Above review Kind Regards, Kash

Posted 1 year ago

“The package came on time no fault there but my phone turned up black instead of white.”

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Posted 1 year ago

Hi, We are sorry to hear that you received the incorrect colour handset. We can certainly check this out for you and get this sorted for you. Please can you email us at Reviews@mobile.co.uk and we will look into this for you. Please include the following: -Your full name -Full address including Postcode -Email address -Mobile number -Above review Kind Regards, Kash

Posted 1 year ago

“Abcdefghijklmnop”

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Posted 1 year ago

“Hi I didn’t receive the phone”

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Posted 2 years ago

“Just for the prize draw”

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(Google Pixel 6 128GB Stormy Black) - Posted 2 years ago

“Hi12345678”

Mobiles.co.uk 3 star review on 5th January 2022

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Posted 2 years ago

“I upgraded my previous sim only contract to a new plan and new phone (staying on the same network). Costs were much lower than if I had upgraded with my network directly and the process was very simple, with my new contract coming live the same day and phone delivered the day after I placed my order. Phone is great but when it arrived the seals on the box were broken and many of the cellophane wrappers had been removed. This did make me worry that the phone is a return or second hand ‘like new’”

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(Apple IPhone 13 Pro 128GB Sierra Blue) - Posted 2 years ago

“mobiles.co.uk was very helpful dpd on the other hand was not they never delivered my phone they took it to the wrong address to be told it would be then two days i have to wait for it to come”

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(Apple IPhone 13 128GB Blue) - Posted 2 years ago

“Great deals! Website a wee bit footery, but worth it :-)”

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(Google Pixel 6 128GB Stormy Black) - Posted 2 years ago

“Its ok it dont really look like it does online”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Lavender) - Posted 2 years ago

Hi Katie, If you are unhappy with the phone you have received then feel free to email us at Reviews@mobiles.co.uk Regards, Mohsin Mobiles.co.uk

Posted 2 years ago

“Ordered it and it turned up next day not broke”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Mint) - Posted 2 years ago

Hi Simon, It's great to hear your phone was delivered the following day after ordering and in good condition. If you have any issues at any time, feel free to email us at please email us at Reviews@mobiles.co.uk Mohsin Mobiles.co.uk

Posted 2 years ago

“Mobiles.co.uk has some great deals and the website makes comparing deals and handsets easier than elsewhere - although I couldn't tell you exactly why that is as I'm not an expert! Have had some issues with delivery and am still waiting for my 'free next day delivery' some 4 days on from the expected date...”

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(Samsung Galaxy A03s 32GB Black) - Posted 2 years ago

Hi Daniel, We are sorry to hear there has been a delay in your delivery. If you have still not received your phone, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Your Issue/Query Regards, Mohsin Mobiles.co.uk

Posted 2 years ago

“friendly staff, easy to use website.”

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(Apple IPhone 13 Mini 128GB Blue) - Posted 2 years ago

“Excellent service with my query.”

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(Samsung Galaxy A52s 5G 128GB Black) - Posted 2 years ago

Hi Lakhbir, We are happy to hear your query was resolved. If you have any further issues, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Your Issue/Query Regards, Mohsin Mobiles.co.uk

Posted 2 years ago

“There's clarity in their presentation”

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Posted 2 years ago

“I think my deal ok”

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(Apple IPhone 11 64GB Black) - Posted 2 years ago

“Very Little but cute”

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Posted 2 years ago

“The prices are great and they do good offers. However, the customer service, while polite, are not great at resolving issues promptly and efficiently.”

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(Google Pixel 4a 128GB Just Black) - Posted 2 years ago

Hi Saul, We are sorry to hear you felt like the customer service team was not efficient in resolving your issue promptly and efficiently. If your issue has still not been resolved, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Above review/Details of your issue Regards, Mohsin Mobiles.co.uk

Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,327 reviews