Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,904 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It seems that the best deals are never from the mobile provider you're with! I'm very pleased with the service I got ordering my new mobile phone. I dropped off a star because it's sometimes difficult to find what you're looking for amongst all the offers and there are so many different options out bonus codes etc.”

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Posted 2 months ago

“The process to upgrade via mobiles.co.uk is straightforward and simple. I got the deal that I was looking for. Saved me couple of quids. A small feedback is to include other major service providers in their panel.”

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Posted 2 months ago

“I recently purchased a phone from Mobile.co.uk and my experience was outstanding. The ordering process was quick and easy, and the delivery arrived right on time. The phone came sealed, brand-new, and in perfect condition. Their customer service was very helpful and kept me updated throughout the process. The prices are also very competitive, which makes the overall experience even better. I highly recommend Mobile.co.uk — they are reliable, trustworthy, and I will definitely shop with them again in the future. Thank you, Mobile.co.uk, for the excellent service!”

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Posted 2 months ago

“A very quick and prompt service. With the phone delivered on time on the day I chose.”

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Posted 2 months ago

“To order a new phone it was extremely painful. This was probably my 4/5th order and never had any issues before. But somehow I had to call multiple times due to requiring more information. Was charged incorrectly and then my order got cancelled for no reason. All in all painful process.”

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Posted 2 months ago

Hello Thank you for taking the time to leave a review. We’re sorry to hear about the issue with your order. I can see that we’ve already addressed your complaint via email. If you need any further assistance, please feel free to reply to that email and we’ll be happy to help. Kind regards Roshni | Mobiles.co.uk

Posted 2 months ago

“Ordered my new iPhone 16e easily, took advantage of the Black Friday offers. I wanted to keep my original number so entering PAC code and arranging the switch date was very easy. Placed my order without a hitch. I ordered on a Friday and asked for my phone to be delivered on the following Monday, however, it was in fact delivered the very next day, so a very quick turn around. Communication has been very good, with regular updates. The switch process was flawless. Very pleased with the service I have received and my new phone, would highly recommend.”

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Posted 2 months ago

“Very good .everything went smooth at a price better than anywhere else”

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Posted 2 months ago

“First time using mobiles.co.uk Very easy to use and next day delivery perfect .”

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Posted 2 months ago

“Rapid delivery and awesome price.”

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Posted 2 months ago

“Very pleased with trouble free service and a good price.”

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Posted 2 months ago

“Best site I have found for upgrades and new purchases of mobiles on ID / Vodafone. Some of the offers are amazing!”

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Posted 2 months ago

“Absolutely thrilled with my recent upgrade through Mobiles.co.uk! The whole process was seamless, fantastic deal, super fast delivery (arrived next day), and excellent communication from start to finish. Best of all, there was zero disruption to my service, number transferred perfectly and I was up and running immediately. Highly recommend!”

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Posted 2 months ago

“Good deals - however I don’t find the filter as helpful”

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Posted 2 months ago

“the deals are worth it”

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Posted 2 months ago

“All good service thank you”

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Posted 2 months ago

“Great value and very easy transfer from android to apple - would recommend”

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Posted 2 months ago

“discount and coupon were not applied as description.”

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Posted 2 months ago

Hello Thank you for your review. I’m sorry to learn of your experience. I have sent you an email so that we can resolve this matter for you. Kind regards Grace | Mobiles.co.uk

Posted 2 months ago

“Always best service and prices.”

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Posted 2 months ago

“I recently ordered the Google Pixel 10 Pro from mobiles.co.uk, and I couldn’t be happier with the experience. The phone arrived quickly, well-packaged, and even came bundled with a pair of Pixel Buds Pro 2 headphones, a fantastic bonus that made the deal even sweeter. Switching from my Apple iPhone 13 mini to the Pixel 10 Pro has been seamless. The larger display feels immersive without being bulky, and the performance is lightning fast. The integration with the Pixel Buds Pro 2 has been flawless, crystal-clear audio, excellent noise cancellation, and effortless pairing make them a joy to use. Mobiles.co.uk made the whole process smooth and reliable, with great communication and competitive pricing. I’m genuinely thrilled with both the product and the service, and I’d highly recommend them to anyone looking for their next upgrade.”

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Posted 2 months ago

“Great delivery service. Easy to use website. Great prices!”

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Posted 2 months ago

Mobiles.co.uk is rated 4.7 based on 37,904 reviews