Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,884 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Worked as it should !”

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Posted 1 month ago

“Super competitive prices and checkout/delivery quick and easy.”

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Posted 1 month ago

“I upgraded my mobile contract only no phone, stayed with Vodafone but got a better deal going through here than going to Vodafone direct, definitely recommend”

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Posted 1 month ago

“Simple process and found a good deal on a new phone”

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Posted 1 month ago

“Hassle free transaction. Prompt delivery of phone and sim. Phone number ported on the correct day. A very easy carefree tranaction”

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Posted 1 month ago

“Only gave 4 as I have tried to contact you but can’t get past your automated messages, sometimes it’s better to speak to someone directly….”

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Posted 1 month ago

“I've used you guys a good few time now wouldn't go anywhere else top service”

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Posted 1 month ago

“Good produkt”

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Posted 1 month ago

“Easy enough to get new contract sorted. Haven't had a chance to use the service properly yet as my connection/swap over date is in a few days. I have spoken to customer service regarding a query and they were very helpful”

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Posted 1 month ago

“Good plans”

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Posted 1 month ago

“Asked for a pac change date 5 days ahead of switch, did not happen was switched the next day,Royal mail delivery of sim advised for sat am this did not happen, keep getting emails to access your account but can't because I've not got the sim yet ???.”

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Posted 1 month ago

Hello Gaynor Thank you for your review. We’re sorry to hear that your port occurred earlier than expected; I understand the concern and inconvenience this would cause. The quickest way to gain access to your mobile number, if the SIM hasn’t since been delivered, is to obtain a replacement from your network. We apologise again for any disappointment caused. Kind regards Grace | Mobiles.co.uk

Posted 1 month ago

“Ordered two SIMs and both never turned up. Gift never turned up either. Order tracking is non existent. Customer support is not helpful at all”

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Posted 1 month ago

Hello Angus Thank you for your review At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I'm sorry for the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, I have sent you an email with so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 month ago

“Great deals”

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Posted 1 month ago

“I took out a new sim only contract with Vodafone with mobiles.co.uk. Switching from my previous provider Tesco using a pac code. Great contract at a great price very easy to switch. Old provider did cut me off me before the agreed switch over date, and before I received my new SIM card, meaning I was without a mobile number for a day. So only improvement I would suggest is send the new SIM card 1st class next day rather than second class. Very happy with service and my new contract”

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Posted 1 month ago

“Absolutely brilliant. Highly recommend.”

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Posted 1 month ago

“Easy to deal with and great service thanks!”

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Posted 1 month ago

“Next day delivery, easy to install e-sim, strong internet connection.”

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Posted 1 month ago

“Good detailed website, excellent deals. Very happy with this purchase. Easy to use as well”

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Posted 1 month ago

“I have always used Mobiles.co.uk for my sim only contract for ID moble as it is so a easy process from start to finish and also very good value.....AAA for service”

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Posted 1 month ago

“Ordered sim only deals through Mobiles.co.uk for years now and largely been great. They always have good, if not the best, deals. The only issue I've had is with the switching date. Even though I specified this during the order, sometimes that gets ignored and it happens the same / next day.”

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Posted 1 month ago

Mobiles.co.uk is rated 4.7 based on 37,884 reviews