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Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Super quick delivery. Ordered in the evening was delivered the next morning.
Helpful Report
(Apple IPhone SE 64GB Rose Gold) - Posted 8 years ago
Hello Andrew, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Although phone arrived 48hrs late & after a local rate phone call - it arrived safe and sound The member of staff ( Blake ) was very attentive
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello Hammond Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Flexible quick delivery
Helpful Report
(Nokia 108 Black) - Posted 8 years ago
Hello Karen We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy|Mobiles.co.uk Customer Support team
Posted 8 years ago
The service from mobiles.Co.UK was first class. Unfortunately the delivery service from DPD was extremely poor.
Helpful Report
(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago
Hello Hugh Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, I have reported your delivery feedback to our DPD contract manager. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Order sorted and delivered in a timely fashion
Helpful Report
(Apple IPhone 7 128GB Silver) - Posted 8 years ago
Hello Gail Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Throughout I had a very good experience, starting from the call handler. I received the phone promptly and happy with the services.
Helpful Report
(Apple IPhone 7 32GB Gold) - Posted 8 years ago
Hello Mohammed, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
It has not yet made me happy as I have not received my phone
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago
Hello Sean, I'm sorry to hear that you still haven't received your handset. If you need anything, please call us on 01509 615 474 and we'll be happy to help you. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Excellent service...ordered 4pm one day and arrived 4pm the next day. Not had need for customer service as yet so will have to wait and see
Helpful Report
(Apple IPhone 6s 16GB Gold) - Posted 8 years ago
Hello Joanne, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
delivery swift, phones work, bill already shown
Helpful Report
(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago
Hello, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Clear website, prompt delivery, good price and a surprise of a discount of £15 when I reached the checkout page. Could be improved by including information about porting - plenty on the internet but I couldn't see anything about it in the buying process
Helpful Report
(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago
Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. I will pass your feedback on to see if we can add information regarding porting. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to use online ordering with competitive deals. Phone arrived as promised
Helpful Report
(Apple IPhone 6s Plus 32GB Space Grey) - Posted 8 years ago
Hello Andrew, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick dispatch
Helpful Report
(Samsung Galaxy S6 32GB Black) - Posted 8 years ago
Hello Erick, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Hello I was frustrated and struggling to get a good deal with my phone service provider with whom I had been for over 10 years, so I turned to Mobiles.co.uk, and found them to be sensitive to my grievance, and did more than I hoped for to get me a good deal, I am well satisfied now. Sincere thanks to Mobiles.co.uk, and wish you all the best Faizal
Helpful Report
(Sony Xperia XA Black) - Posted 8 years ago
Hello Faizal, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
it is quick service good deal are always available but unfortunately my order is been cancelled as I need bigger screen phone
Helpful Report
(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago
Hello Fatima, we’re really pleased you’re happy with the service we provide. If you'd like to a phone with a bigger screen, you can place an order on our website or with our Sales team 0871 220 3580. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good customer service x
Helpful Report
(Apple IPhone 6s 64GB Silver) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Love the phone!!! and really happy with the tariff but i would love to know abit more about my deal.
Helpful Report
(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago
Hello Lewis, we’re really pleased you’re happy with the great deals that we offer. If you need to know more about your tariff you can contact your network provider and they will be happy to help. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Very fast, efficient, friendly sales team
Helpful Report
(Samsung Galaxy S7 Pink Gold) - Posted 8 years ago
Hello Annamalai, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good and quick service on the delivery.
Helpful Report
(Microsoft Lumia 650 Black) - Posted 8 years ago
Hello Jacqueline, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Best prices available, unbeatable delivery time, really first class service
Helpful Report
(Google Pixel 128GB Quite Black) - Posted 8 years ago
Hello Gavin At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Hello Gavin At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Relly easy to use the site got a great deal and it was delivered the next day.
Helpful Report
(Samsung Galaxy S7 Silver) - Posted 8 years ago
Hello Jonathan At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews