Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,796 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“succinct, knowledgable sales assisstant, good advice, fast service, pretty good all round i'd say”

Helpful Report

(Apple IPhone 6s 16GB Silver) - Posted 8 years ago

Hello John We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy|Mobiles.co.uk Customer Support team

Posted 8 years ago

“I was very happy with the site, easy to navigate site for preferences, value for money and quick delivery however unhappy with the state of package when delivered as when recieved box was opened at the bottom and looked damaged but phone ok. Thanks :)”

Helpful Report

(Samsung Galaxy S7 Silver) - Posted 8 years ago

Hello (Customer name) Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. If you do have any issues with your handset, please call us on 01509 615 474 and we'll be happy to help. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very happy with the service but customer are / sales lines need to be answered much quicker.”

Helpful Report

(Apple IPhone 7 Plus 128GB Jet Black) - Posted 8 years ago

Hello Joesph, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good website, good value deal and great delivery on time!”

Helpful Report

(Google Pixel 32GB Very Silver) - Posted 8 years ago

Hello Jean-Michael, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Quick delievery”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Konrad We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very speedy service and a good deal on an iphone 7. The one difficulty was it wasn;t clear what path I follow if I wanted to upgrade instead of get a new phone, both web pathways seemed to lead to the same purchasing pathway, the process might be there but it wasn't clear to me.”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“competitive price”

Helpful Report

(Apple IPhone SE 64GB Gold) - Posted 8 years ago

Hello Jason At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“I couldn't seem to order my daughters phone on line but one phone call and was ordered in minuets. ..”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hello Felicity Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

“I purchased and received phone next day which I was very good. This meant I did not have wait around for the phone. the delivery service was good because it notified me of update information on my delivery.”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Zakara We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Best deal around!”

Helpful Report

(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

Hello Oliver Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

“good deals and easy to use”

Helpful Report

(Apple IPhone 6s 16GB Silver) - Posted 8 years ago

Hello We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very professional operation . Order procedure was smooth and efficient.Delivery of phone fast and very convenient to me as a customer.”

Helpful Report

(Samsung Galaxy S7 Silver) - Posted 8 years ago

Hello Susan We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Quick service and delivery”

Helpful Report

(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago

Hello Hannah We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Great service and great offer - 4 star is because the only issue was DHL attempting delivery on the wrong day and ignoring instruction to leave with a neighbour.”

Helpful Report

(Apple IPhone 7 128GB Silver) - Posted 8 years ago

Hello Dan Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

“They gave me a great deal on my new phone”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

Hello Rose We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very easy website to use and good service”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Bryan We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy|Mobiles.co.uk Customer Support team

Posted 8 years ago

“It was the best deal around. My current provider was £10 a month mire expensive for the same deal. It was quick and easy to order. The only difficulty was the delivery.I would definitely recommend mobiles.co.uk”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

Hello At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“simple and quick”

Helpful Report

(Samsung Galaxy S7 Gold) - Posted 8 years ago

Hello Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

“Best deal I could find online and the £40 cashback on topcashback”

Helpful Report

(Apple IPhone 6s 16GB Silver) - Posted 8 years ago

Hello Lisa Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

“I was very happy with service that they gave me.”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

Hi Kathryn Thanks for your kind words, this reconfirms we’re getting things right. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

Mobiles.co.uk is rated 4.7 based on 37,796 reviews