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Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Very good deal Great customer service
Helpful Report
(Apple IPhone 7 32GB Silver) - Posted 8 years ago
Hello Our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy|Mobiles.co.uk Customer Support team
Posted 8 years ago
Got a great deal on an IPhone 6s over Black Friday Weekend. I was a bit wary as I checked reviews and quite a few were negative (mostly about customer service) However in the spirit of getting a bargain I went for it. I got an email in a matter of hours to say my order was being processed. And my phone arrived just a few days later. Cannot complain at all about the service. Easy, quick and all legitimate.
Helpful Report
(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago
Hello At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good price, easy to use website, prompt delivery :).
Helpful Report
(Samsung Galaxy S7 Black) - Posted 8 years ago
Ordering was simple and straight forward. My new phone was delivered the next day after ordering!!
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 8 years ago
Hello Rebecca, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick delivery, so far no issues with the phone or network so everything's good.
Helpful Report
(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago
Hello Forhad, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Simple order process. Good deal and quick delivery.
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago
Hello, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
New Iphone7 @ best price on the market. Next day delivery as promised. Great service. Would recommend to anyone.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Sedat, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Great delivery service, quick, efficient, kept me updated every step of the way.
Helpful Report
(Apple IPhone 6s 16GB Silver) - Posted 8 years ago
Hello Elliott, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good customer service team, good deal on phone
Helpful Report
(Apple IPhone 7 32GB Gold) - Posted 8 years ago
Hello, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
The deal made me very happy, and the sooner than expected delivery
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago
Hello Philip, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good quick service in delivery but the box for my phone was rather bashed on opening.
Helpful Report
(Apple IPhone 6s 16GB Silver) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide, but if you have any issues with your handset please call us on 01509 615 474 and we'll be happy to help. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good service
Helpful Report
(Samsung Galaxy S7 Silver) - Posted 8 years ago
Hello Alan, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good service
Helpful Report
(Samsung Galaxy S7 Silver) - Posted 8 years ago
Hello Alan, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Excellent prices with better deals than you can find elsewhere. I ordered a Google Pixel phone on Black Friday, which arrived the next day as promised. The only downside is that the stated data allowance (6 GB) was not immediately added to my new Vodafone account (which stated 1 GB). Customer services were courteous and told me they'd call me back when this was resolved. Apparently this was due to a very high volume of orders over the Black Friday weekend.
Mobiles.co.uk 4 star review on 30th November 2016
Helpful Report
(Google Pixel 32GB Quite Black) - Posted 8 years ago
Hello Anothony, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good deal and free next day delivery
Helpful Report
(Apple IPhone 7 32GB Silver) - Posted 8 years ago
Hello Anna, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
All went as expected, except changing the number from old to our new phone with EE. Very frustrating, many calls to call centers until they agreed to change them over!
Helpful Report
(Samsung Galaxy S7 Edge White) - Posted 8 years ago
Hello Michael, we’re really pleased you’re happy with the service we provide and that you managed to keep your existing number in the end. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Great service, easy search and checkout and by far the best deal I could find! Packaging could be slightly better. Box was a bit battered when it arrived and although advertised free next day delivery this is only when ordering Monday - Thursday, this is stated on the website but could be clearer.
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago
Hello Natasha, we’re really pleased you’re happy with the service we provide. If you have any issues with your handset please let us know. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
It had the right deal for me with the navigation around the site simple to use.
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the deal you've ordered and the ease of use of our website. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Extremely quick delivery, ordered on the Friday and had it in my hand by 10am the following day
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Gillian, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Customer service good so far, including correct level of tracking updates during an impressive ly quick delivery process. Only letdown was DPD delivery driver just ringing the doorbell and then leaving what is clearly a mobile phone from the packaging on the doorstep.
Helpful Report
(Apple IPhone SE 64GB Silver) - Posted 8 years ago
Hello Chris, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews