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Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Mobiles.co.uk offered a very good deal on the phone I wanted and provided very quick service - the phone arrived exactly when they said it would. I would recommend a little more advice on how to set up the account and how to keep your old number for thus of us who are a little less tech savy!
Helpful Report
(Samsung Galaxy A5 2016 White) - Posted 8 years ago
Hello We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy|Mobiles.co.uk Customer Support team
Posted 8 years ago
They were very informative and put me at ease with my new phone.My daughter did most of it for me as I am not very technically minded and she thought I would be better with an iphone because it would be the same as my iPad .
Helpful Report
(Apple IPhone SE 16GB Space Grey) - Posted 8 years ago
Hello Joyce, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very cheap deal and quick and simple ordering process
Helpful Report
(Samsung Galaxy S7 Edge Black) - Posted 8 years ago
Hello Jerome, we’re really pleased you’re happy with the service we provide and our great deals. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Ordering,delivering and setting up all very easy and stress free
Helpful Report
(Apple IPhone 7 32GB Silver) - Posted 8 years ago
Hello Moira, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
They offered a fantastic deal and I received the phone exactly when they said it would be delivered. Brilliant service and would highly recommend
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Robert, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Great deal
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago
Hello Emma, we’re really pleased you’re happy with the great deals that we offer. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Great straight forward service with no hidden stuff
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 8 years ago
Hello Bouzid, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good mobile deals Good service
Helpful Report
(Samsung Galaxy S7 Pink Gold) - Posted 8 years ago
Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
excellent deal.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the great deals that we offer. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Once I had chosen the phone/network and monthly cost I wanted, I had to only fill out a few details, had a credit check done and then received my phones the next day. Was fast and easy, Would recommend to others
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago
Hello Amanda, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
I have got the best deal from Mobiles.co.uk. Very fast service. I got my phone next day of ordering the phone.
Helpful Report
(Apple IPhone SE 16GB Gold) - Posted 8 years ago
Hello Kamrul, we’re really pleased you’re happy with the service we provide and the speed of your delivery. Could you provide me with more information on how we could have made your experience 5*s? Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to deal with and helpful. Phone arrived in good time
Helpful Report
(Samsung Galaxy J3 2016 Gold) - Posted 8 years ago
Hello Stephen, we’re really pleased you’re happy with the service we provide and that you're phone arrive on time. Could you provide me with more information on what we could have made your experience 5*s? Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to follow website very responsive and accurate information.
Helpful Report
(Samsung Galaxy S6 32GB Blue) - Posted 8 years ago
Hello Alex, we’re really pleased you’re happy with the service we provide. Could you provide me with more information how we could have made your review 5*s? Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Truely unbelievable tariff. Received iPhone 7 very next day. Lots of email to keep me informed about the progress of order and delivery. I was a bit worry when I placed the order due to many bad reviews but I was surprised with their service.
Helpful Report
(Apple IPhone 7 128GB Gold) - Posted 8 years ago
Hello, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Excellent price compared to ordering direct with EE who could,nt match the price although the new contract was with EE and i have been a customer with them for years!!
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago
Hello Ronny At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very competitive price and good service
Helpful Report
(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago
Hello Alex, we’re really pleased you’re happy with the our great deals and the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
The website was easy to follow, was the best deal I could find. Once order placed email and text updates on delivery times. Would definitely recommend and use again
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago
Hello Paul, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick delivery and cheap deal.
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago
Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
The phone arrived quickly within the one hour time slot allocated. Contract deal was very competitive. Very happy with service and products sent.
Helpful Report
(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago
Hello Sue, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Prompt hassle free order and delivery for me. My wife however had a bad experience as 02 did not receive her new contract from you. Very long and protracted affair which will take about a week to resolve according to you. Very difficult to get assistance.
Helpful Report
(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago
Hello James, I am really sorry to hear about the issues your wife has faced with her recent order. If she has any issues, please ask her to call us on 01509 615 474 and we will be happy to help. Thanks for taking the time to leave a review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews