Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,796 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deals and service”

Helpful Report

(Apple IPhone 7 128GB Rose Gold) - Posted 8 years ago

Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Can't beat the value for money and quick delivery. The only little thing was I asked if I could delay the start of the contract for a month and they couldn't/ wouldn't do it. Customer service were friendly and easy to talk to”

Helpful Report

(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago

Hi Carolyn Thanks for your lovely review. Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, I’m sorry we weren’t able to delay your contract. However, we’re always here to help as much as we can. Thanks again for your time, it’s greatly appreciated. Olivia| Mobiles.co.uk Customer Support team

Posted 8 years ago

“The phone and contract appeared to be the best price in the market. Only slight niggle was I was asked which day I wanted delivery, but this was ignored.”

Helpful Report

(Apple IPhone 7 128GB Gold) - Posted 8 years ago

Hi Sara At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. I’d like to apologise that your delivery request was ignored, I’ll definitely be passing this feedback on. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Olivia | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Super fast delivery and product as described.”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hi Libby Thanks for your great review. We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Olivia|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very happy, quick service, everything so clear!”

Helpful Report

(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago

Hi Bartosz Thanks for your great review! We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Olivia |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Fantastic price and good customer service”

Helpful Report

(Apple IPhone 7 128GB Black) - Posted 8 years ago

Hi Andrew Thanks for your lovely feedback. We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Olivia|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Mobiles.co.uk made the whole transaction smooth and very quick. Highly recommend”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hi David Thanks for your review! We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Olivia |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Great price and quick delivery. Problem with order resolved quickly and easily”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hi there We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Olivia |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Great service.”

Helpful Report

(Samsung Galaxy S7 Gold) - Posted 8 years ago

Hello We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Great deals. Quick delivery which is nice. Only downside was the hassle of porting my number onto 02 then porting it back to EE, without number for 2 days! Still the stonking deal makes up for this I guess.”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Jamie We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Fantastic Black Friday deal, next day delivery, 1st class service only wish it had been done as an upgrade and not a new contract, right pain to transfer my old number over but hey ho, happy with my new phone.”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Paul Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team

Posted 8 years ago

“The deal that I have with my phone is an excellent price and was the best value for money that I managed to find. I've only had it for 1 week however so I haven't had an experience with customer service yet. I was disappointed in delivery, I paid extra to have it delivered before 12 which didn't happen, I had a time slot of between 12.22 and 13.22 instead.”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Andrea I’m sorry to hear your phone came late; I have now refunded your delivery cost, please allow 28 working days for the cheque to arrive. Thanks for taking the time to leave a review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Happy friendly service. No fuss, no pressure to purchase those little add ons. All in all very impressed.”

Helpful Report

(Samsung Galaxy S7 Edge Silver) - Posted 8 years ago

Hello David We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very efficient service, many thanks”

Helpful Report

(Apple IPhone 7 32GB Gold) - Posted 8 years ago

Hello Monika We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 8 years ago

“Fast efficient, responsive and freindly”

Helpful Report

(Apple IPhone SE 64GB Silver) - Posted 8 years ago

Hello We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Happier than Simon Cowells bank balance!!! ????????”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Matthew Wow that is happy!! Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Phone received was better than expected - although I had tried to cancel my order which didn't happen although I was advised that it had been done!”

Helpful Report

(Microsoft Lumia 550 White) - Posted 8 years ago

Hello Penny Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team

Posted 8 years ago

“easy pick quick delivery very pleased”

Helpful Report

(Huawei Y3 White) - Posted 8 years ago

Hello Dorothy We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy Mobiles.co.uk Customer Support team

Posted 8 years ago

“very prompt, efficient, friendly operators and service.”

Helpful Report

(Apple IPhone SE 16GB Gold) - Posted 8 years ago

Hello Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Ease of order, speedy delivery, and best deal I could find.”

Helpful Report

Posted 8 years ago

Hello Gary We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy Mobiles.co.uk Customer Support team

Posted 8 years ago

Mobiles.co.uk is rated 4.7 based on 37,796 reviews