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Mobiles.co.uk Reviews

4.7 Rating 38,009 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 38,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
“good experience , on time information given”
Helpful Report
(Samsung Galaxy A12 128GB Blue) - Posted 5 years ago
“Easy + quick - on one hand good, on the other make sure u check all deals cus u could find better than what their top deal is! V helpful with the overall total paid also!!”
Helpful Report
(Apple IPhone 11 64GB Yellow) - Posted 5 years ago
“Phone is Fast and effective. Large screen but very slim line. Quality camera and sound. Ordered a phone that was in stock, then 24hours email to say out of stock. Waited 9days still no phone. Cancelled the deal due to this. Went else where to get deal and was rejected due to credit. Not happy at this point, phoned back to mobiles.co.uk and apparently because I Cancelled the deal, due to there error, it still showed up on Vodafone provider side that I had a contract that looked like I just Cancelled so they rejected any other attempt for me to get a contract. Finally after over half an hour on the phone the girl was able to set the record straight with Vodafone and get me a new deal. I also bought a fast charger that was on offer and when it arrived its not compatible with my phone. Lots of small customer service improvements needed Iny opinion. I used email, phone calls and live chat to try and resolve this.”
Helpful Report
Posted 5 years ago
Hi Katherine, We are very sorry to hear your phone was out of stock at the time of ordering and apologise for the poor experience you had. If this issue has still not been resolved, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Above review Regards, Mohsin Mobiles.co.uk
Posted 5 years ago
“Great service. Get notified every step of the way. Quick service. Also notified when your phone will be delivered with a hour slot which is extremely helpful to know. Will use again. Thank you again.”
Helpful Report
(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago
“Very quick. Received phone within 24 hours. Lovely staff”
Helpful Report
(Apple IPhone 11 64GB White) - Posted 5 years ago
“good so far”
Helpful Report
(Samsung Galaxy A12 128GB Blue) - Posted 5 years ago
“The best”
Helpful Report
(Apple IPhone 12 Mini 64GB Green) - Posted 5 years ago
“As for the purchase and delivery of the phone, there are no complaints. The checkout was fast (14:00) and the delivery arrived the next day, exactly on time (11:00). Looking forward to trying the phone itself.”
Helpful Report
(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago
“Top deals and fast service”
Helpful Report
(Apple IPhone 8 64GB Space Grey Refurbished) - Posted 5 years ago
“Very quick delivery at a good price.”
Helpful Report
(Google Pixel 4a 128GB Just Black) - Posted 5 years ago
“It's really professional and helpful deals if u have some problems they always hello u 😊”
Helpful Report
(Oppo Find X3 Neo 256GB Galactic Silver 5G) - Posted 5 years ago
“Great deal on the iPhone 12 mini. Easy to follow steps on the website. Delivered next day as advertised with a 1 hour time slot. All easy and simple. Thank you Mobiles.co.uk”
Helpful Report
(Apple IPhone 12 Mini 64GB Black) - Posted 5 years ago
“would recommend”
Helpful Report
(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago
“Best contract price and fastest delivery I could find after comparing lots of other sites. Customer service is easy and quick to contact, I accidentally ordered the wrong colour and they sorted this out for me straight away”
Helpful Report
(Apple IPhone 12 Mini 64GB Purple) - Posted 5 years ago
“Fantastic service as usual, great deals and quick delivery. Brilliant!”
Helpful Report
(Samsung Galaxy A22 5G 64GB Violet) - Posted 5 years ago
“Great prices and very useful service, would be better if they used a different delivery service as dpd have delayed the arrival of my order”
Helpful Report
(Google Pixel 4a 128GB Just Black) - Posted 5 years ago
“Prompt and efficient.”
Helpful Report
(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago
“Quick and easy, 4th time me and my husband have used mobiles and no problems yet. Always found them great value”
Helpful Report
(Apple IPhone 12 Pro 128GB Graphite) - Posted 5 years ago
“I've used them twice now. They're easy to use and always on time. The deals are also really good.”
Helpful Report
(Oppo Reno4 Z 5G 128GB Black) - Posted 5 years ago
“It’s really good”
Helpful Report
Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 38,009 reviews