Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Excellent and very reliable service will recommend to family and friends and use again in the future.”

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(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

“Good deals and great support staff”

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Posted 5 years ago

“Easy to use website and super fast delivery. 10 out of 10”

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(Apple IPhone 12 Mini 64GB Black) - Posted 5 years ago

“The prices are great and they do good offers. However, the customer service, while polite, are not great at resolving issues promptly and efficiently.”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

Hi Saul, We are sorry to hear you felt like the customer service team was not efficient in resolving your issue promptly and efficiently. If your issue has still not been resolved, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Above review/Details of your issue Regards, Mohsin Mobiles.co.uk

Posted 5 years ago

“Pre-purchase service lovely, post purchase, a different kettle of fish! I received the phone Wednesday, unpackaged it Thursday but was unable to use it because I had to wait for the Pac code transfer which happened on the Friday, at that point I noticed a crack to the left corner of the screen (it is not an easy crack to seen), as I worked late the Friday evening, I decided to contact CS Saturday morning. I was then told because I am just contacting them "there is nothing we can do". No solution offered, I am a very new customer and I also took out insurance. Please be mindful with your purchases.”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago

Hi Laurice, We are sorry to hear this. We do advise that you contact us within 24 hours of receiving the phone for any cosmetic damage that may be visible on the phone so we can replace this for you. Unfortunately, anything after, we are unable to exchange this. If you would like to discuss this further, please email us at Reviews@mobiles.co.uk with the following information: - Your Full Name - Full Address Including postcode - Email Address - Order number - Above review Regards, Mohsin Mobiles.co.uk

Posted 5 years ago

“Great price, rapid delivery with DPD, arrived in 1 hour time window. Would use again.”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

“Very helpful quick delivery thanks”

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(Apple IPhone SE 64GB Black) - Posted 5 years ago

“Would highly recommend 👌 swift application quick process thank you Mobiles.co.uk”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago

“Great service. No hassle”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago

“Very pleasant experience.”

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(Samsung Galaxy A22 5G 64GB Grey) - Posted 5 years ago

“Great service fast de6”

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(Apple IPhone 8 64GB Gold Refurbished) - Posted 5 years ago

“Ordered online, delivered next day with absolutely no fuss”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Very easy to order and buy new phone. Delivered next day. Recommended!”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago

“Good quality and great service”

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(Samsung Galaxy A12 128GB Blue) - Posted 5 years ago

“Smooth and quick process. Great contract offered and received my order relatively quickly”

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(Oppo Find X2 Lite 128GB Moonlight Black) - Posted 5 years ago

“Easy to use and simple forms to fill out. My phone arrived the next day. Great service!”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Cheap,fast and reliable! Great company”

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(Apple IPhone 12 64GB Black) - Posted 5 years ago

“The website is easy to use, the range offered has something for everyone and the delivery was prompt and tracked from depot to door.”

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(Motorola Moto E7 32GB Aqua Blue) - Posted 5 years ago

“Excellent service and prompt decision got this for my daughter who is very happy with it”

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Posted 5 years ago

“Good phone at a great price. Ordered Sunday and delivered Tuesday. Excellent.”

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(Apple IPhone 11 64GB Purple) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews