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Mobiles.co.uk Reviews

4.7 Rating 37,795 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,795 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Easy to understand, quick and helpful! The only thing I am u sure about and don’t feel I have had enough info on is the cash back scheme? Many thanks
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Posted 5 years ago
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Posted 5 years ago
Really good deals, lots of choice and fast delivery!
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Posted 5 years ago
Black Friday Iphone contract and deal - Delivery was not great but that is an external company and also the data stated on the offer required clarification as the letter from Vodafone said 20GB versus 60GB and I had to contact them to discover why
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Posted 5 years ago
Great offers, quick, easy and next day delivery
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Posted 5 years ago
Very good service, although my package was delivered a day late, understandable because of the Black Friday rush, but I am very pleased with my phone.
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Posted 5 years ago
Simple transaction, a good deal. Delivery was one day later than expected.
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Posted 5 years ago
Easy to access website and place order. Great price for deal and extremely happy with iPhone 11.
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Posted 5 years ago
There were some fantastic black Friday deals on refurbished iphones, and I am very pleased with my purchase. However I did experience frustrating delays in receiving the correct information about the cashback on my account with mobiles.co.uk, and had to phone several times, (with a long wait on the line each time). When I finally got through, the customer services operators were all very nice, and eventually the details on my contract were correctly updated.
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Posted 5 years ago
Great prompt service
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Posted 5 years ago
Online process was frustrating as website duplicated my order. But overall service was good and prompt. Got my phone and everything is good.
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Posted 5 years ago
Good service
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Posted 5 years ago
Great deal
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Posted 5 years ago
It is staggering how the mobile networks treat their incumbent customers so badly. They rely on customers just paying up for no hassle. You can get a better deal: less monthly cost; more minutes; more texts ; more data with mobiles.co.uk than renewing your contract with any of the networks. I even managed to stay with the same provider 02 !
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Posted 5 years ago
Very easy to order and delivery was great. Great deal for my IPhone 11
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Posted 5 years ago
Yet to claim cashback but easy enough process.
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Posted 5 years ago
Excellent Service
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Posted 5 years ago
Very good service. Best deal in market
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Posted 5 years ago
Although the phone arrived a little later than originally promised due to high demand, they let me know it would be late and I found the ordering process simple and streamlined. Would recommend
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Posted 5 years ago
Good contract offer and bonus of a Love2shop gift card. Mobiles.co.uk dealt with my query about the voucher appropriately although with some delay due to buying at a busy period.
Helpful Report
Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 37,795 reviews