Login
Start Free Trial Are you a business? Click Here

Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Quite happy. Got what I ordered and followup was helpful.
Helpful Report
(Samsung Galaxy S7 Edge Blue) - Posted 8 years ago
Hello Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Just what I wanted and for the right price
Helpful Report
Posted 8 years ago
Hello Joanna At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Having read some terrible reviews about mobiles.co.uk we proceeded with our order as it seems like a very good deal. The phone arrived the day after we ordered as promised and everything has gone well so far. Customer support has been very good both times I have had to contact them for minor issues Regarding the prize draw for adding this review... The terms state that the draw period ended in October 2015! I'd urge anyone who is writing a review to check this for themselves. Overall I give 4 stars as we've only had the contract for a few days and although everything is good so far I'm still waiting for something to go wrong having read so many bad reviews on another 'trusted' review site.
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago
Hello Keith We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. With regards to the prize draw this is something we are unaware of and ran by reviews.co.uk not ourselves. We hope you’re enjoying your new gadget. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Superb mobile
Helpful Report
(Apple IPhone SE 64GB Gold) - Posted 8 years ago
Hello Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Staff are really polite and keen to help.
Helpful Report
(Apple IPhone SE 64GB Gold) - Posted 8 years ago
Hi Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team
Posted 8 years ago
Extremely efficient service and I was kept fully informed informed of progress of order. Would have given 5 stars but order came a day later than originally advised.
Helpful Report
(Samsung Galaxy S7 Gold) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
The transfer from O2 has been very smooth. Communication has been excellent both in receiving my new mobile and for the setting up process.
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago
Hello Louise, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Well they messed up on eth promised sunday delivery date, but when confronted on Monday came good to deliver to another part of the country on Tuesday. the first telephone helper was a bit rubbish but the second one was excellent. very helpful, competent, polite and got everything sorted
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago
Hello Gavin, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Professional and made it easy to attain information
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Johnathan, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Very quick delivery and pain free process. So far no issues to report.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Bleddyn, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy website to use. Well priced compared to others and particularly compared to going directly to a network provider. Expected next day delivery as it was offered at time of purchase- phone didn't turn up for 4 days though.
Helpful Report
(Samsung Galaxy S7 Edge White) - Posted 8 years ago
Hello John, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Seem to have the cheapest deals but I did notice that the deals change regularly. I bought a refurb iPhone 6s which I have had for around a week. Happy with the purchase - as it was a refurb it didn't come in the original box, which wasn't an issue as they do state this on the site. Just beware of this so it doesn't disappoint you. The phone did come with an official charger but not a tool for ejecting the sim card slot, which was a pain as I wanted to set my phone up straight away, I ended up manipulating a paperclip into the right shape and using that. Something else to note. Once I received the phone and sim I felt a little in the dark about what to do next, I wasn't sure whether I would have an account automatically set up with my network provider (o2) or if I could view my contract online or when I would receive my first bill. I ended up contacting o2 myself about this and discovered they automatically set up a new account for me with o2 but I didn't have the log in details sent to me.
Helpful Report
(Apple IPhone 6s 64GB Space Grey Refurb) - Posted 8 years ago
Hello James, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
By providing me with a very cool smartphone (Moto X Style) & a very nice data/calls/texts package.
Helpful Report
(Motorola Moto X Style Black) - Posted 8 years ago
Hello Simon, we’re really pleased you’re happy with your new phone and contract. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Great value for money. Great service to date. Can't complain! Keep up the good work guys.
Helpful Report
(Samsung Galaxy S7 Black) - Posted 8 years ago
Hello Loran, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick and simple service
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Brand new iPhone 7, unlimited minutes and texts, 3gig data. Cheapest deal on line.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Kevin, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
V.Competitive rates Easy to use website Customer Service advisor very helpful on the phone answering my queries. Fast dispatch and set up of my new contract
Helpful Report
(Samsung Galaxy S7 Pink Gold) - Posted 8 years ago
Hello Joanne, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Smooth well designed web site and quick relevant and accurate communication via e mail and text.
Helpful Report
(Apple IPhone 7 128GB Gold) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Call was quickly answered. Really helpful friendly and knowledgable call handler. Phone delivered promptly. Informative , efficient and hassle free experience!
Helpful Report
(Apple IPhone SE 64GB Rose Gold) - Posted 8 years ago
Hello Frances, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
excellent delivery
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello Christine, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews