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Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Ordering a new phone was extremely easy it took about 5 mins tops. The only downside was when I was asked to show ID at a Capone warehouse store. All other companies do verifications over the phone.
Helpful Report
(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago
Hello Mark, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
From ordering to receiving my new mobile ,mobiles.co.uk kept me informed every step of the way. Great service and great deals very impressed .
Helpful Report
(Apple IPhone 7 Plus 32GB Silver) - Posted 8 years ago
Hello Andrew, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very efficient, phone arrived next day, good customer service sorted out issues quickly.
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 8 years ago
Hello Trevor, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
A good deal and next day delivery
Helpful Report
(Apple IPhone SE 64GB Rose Gold) - Posted 8 years ago
Hello Bryony, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
They delivered exactly what I had ordered on time Andy very efficiently
Helpful Report
(Apple IPhone SE 64GB Rose Gold) - Posted 8 years ago
Hello Suzanne, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
I made a mistake and selected the wrong package and they sorted I all out without too much drama. Thanks
Helpful Report
(Samsung Galaxy S7 Black) - Posted 8 years ago
Hello, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to order. Kept well informed of details. Can't fault service. Best of all Daughter happy yippee
Helpful Report
(Apple IPhone 6s 32GB Gold) - Posted 8 years ago
Hello Mark, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Very quick and efficient, lots of updates about my order and came the next day
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago
Hello Holly, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
I wouldn't have been able to have the phone I wanted without the amazing deal mobiles.co.uk were offering.
Helpful Report
(Samsung Galaxy S7 Pink Gold) - Posted 8 years ago
Hello Deborah, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick at delivering phone - so far no issues
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good phone deal
Helpful Report
(Apple IPhone 6s 32GB Gold) - Posted 8 years ago
Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Good customar service
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Gasper, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to follow, efficient
Helpful Report
(Apple IPhone SE 16GB Silver) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Phone came next day despite ordering at 5pm
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello Lauren, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Great handset arrived quickly keeping me connected
Helpful Report
(Samsung Galaxy S7 Black Refurb) - Posted 8 years ago
Hello, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Really quick delivery and a great range of deals on your website. Easy to find what I was looking for.
Helpful Report
(Apple IPhone 6s 64GB Silver Refurb) - Posted 8 years ago
Hello, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Quicky they have send phone
Helpful Report
(Apple IPhone 7 32GB Gold) - Posted 8 years ago
Hello Ranoos, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very quick delivery, ordered my new phone in the evening and received it the next day. Very good deal that my provider could not match. However my deal was 3gb but when I checked my EE account it said only 2gb, I had to ring EE to sort it out which was a bit of a pain.
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello Kate, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Fast delivery, good prices and very easy. Overall, a satisfactory experience.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
I bought two iPhone 6s, very straight forward from start to finish. However There was a problem with processing 2nd phone and was not told about it. I had to do the work of ringing around to see what had happened. Slight Lack of communication but still we got there in the end.
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago
Hello Paul, we’re really pleased you’re happy with the service we provide, but I am sorry that there was a delay in processing your order. I will pass your feedback on to make sure this doesn't happen again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews