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Mobiles.co.uk Reviews

4.7 Rating 37,796 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Quick delivery
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello there We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Olivia|Mobiles.co.uk Customer Support team
Posted 8 years ago
Everything was ok at the end. 4 stars because I had some additional questions and the only way to speak to mobiles team was to call a number with a hefty charges which is really unacceptable.
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago
Hi there Glad to hear everything worked out in the end. If you do ever need to get in contact with us again, our local rate number is 01509 615 474, this will save you any more hefty charges! Olivia | Mobiles.co.uk Customer Support team
Posted 8 years ago
Efficient service, but lack of info when I made my order caused a few probs later.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hi Robin I’m sorry to hear about the lack of information. If you can provide us with any specific areas where we can improve I can definitely pass this feedback on. I hope you’re enjoying your new phone. Olivia |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very efficient and easy to work with
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello Jane Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Olivia | Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to deal with
Helpful Report
Posted 8 years ago
Hello Phil Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Competive pricing combined with quick, slick services. I will purchase new contract again when the time comes.
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 8 years ago
Hello Margaret At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
the service was good
Helpful Report
(Samsung Galaxy J3 2016 Black) - Posted 8 years ago
Hello Michael Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good offer and service
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Margaret At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
I got a good deal via mobiles.co.uk that I couldn't find anywhere else. The process was generally straight forward.
Helpful Report
(Sony Xperia X Compact Black) - Posted 8 years ago
Hello Andrew At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 8 years ago
Low prices and quick delivery
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago
Hello Martin, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Easy to use website, great deals and quick customer service response.
Helpful Report
(Samsung Galaxy S7 Black) - Posted 8 years ago
Hello Ingran, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good fast easy service
Helpful Report
(Google Pixel 32GB Very Silver) - Posted 8 years ago
Hello, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Phone delivered next day free of charge. Best price for iPhone
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Gemma, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
No fuss service delivered on time
Helpful Report
(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago
Hello Christopher, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Quick delivery of phone and instant upgrade of contract. Very good price on the phone.
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 8 years ago
Hello Kunal, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Hi, ordered phone last night at approx 1745 , havent heard if its gone thru as was to be delivered today !!
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Alastair, I have tried to call you today to help you with your order, however you weren't available. Please call us back on 01509 615 474 and we will be happy to help. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
Good customer service and great ability to offer different contracts at around the same price as the one I chose.
Helpful Report
(Apple IPhone 7 32GB Gold) - Posted 8 years ago
Hello Joe, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very easy process and straightforward steps.Only minus point to I had Vodafone contract and bought a new phone with Vodafone and they not let to carry the old number to your new contract.That information should point out in the beginning.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Andras, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 8 years ago
My phone came very fast and it was at a great price.
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 8 years ago
Hello Gus, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Very quick delivery efficient and friendly
Helpful Report
(Apple IPhone 7 Plus 128GB Rose Gold) - Posted 8 years ago
Hello Richard, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,796 reviews