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Mobiles.co.uk Reviews

4.7 Rating 37,973 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,973 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Always go with them as good prices and also very straight forward process. 5 stars..
Helpful Report
(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 2 years ago
very easy website to use and very helpful
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(Apple IPhone 14 128GB Purple) - Posted 2 years ago
Very nice, I love it.
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(Apple IPhone 13 128GB Blue) - Posted 2 years ago
Great service and easy process
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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago
Super fast confirmation and delivery.
Helpful Report
(Google Pixel 7A 128GB Charcoal) - Posted 2 years ago
they were very helpful over the phone and order arrived early.
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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago
Easy to use and compare price plans. Best deals on the Internet at the moment. Would recommend to friends and family
Helpful Report
Posted 2 years ago
Effortless. The information provided from visiting the website to receiving my handset was second to none. Very impressed.
Helpful Report
(Google Pixel 7 Pro 128GB Hazel) - Posted 2 years ago
Great website, not too difficult to sort out an upgrade.
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(Apple IPhone 14 128GB Blue) - Posted 2 years ago
Item has never been received
Helpful Report
Posted 2 years ago
Hi Amanda Your parcel was returned as we missed you on first attempt, you should have been contacted by DPD today with an update on your delivery. We apologise for any inconvenience caused. Kind regards Mobiles.co.uk
Posted 2 years ago
Guy on the phone was very knowledgeable and easy to deal with. Explained everything I didn’t understand in simple terms and was a factor in me deciding to get a new phone. Phone arrived next day. Great service.
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 2 years ago
Fast and efficient. Can’t fault them. Fabulous phone, great monthly deal and phone was delivered the next day
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(Apple IPhone 12 64GB Black Refurbished) - Posted 2 years ago
Great fast service
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(Apple IPhone 11 64GB White Refurbished) - Posted 2 years ago
Excellent service, had my new phone sorted within minutes.
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(Apple IPhone 14 Pro Max 128GB Space Black) - Posted 2 years ago
Easy to order,good communication throughout.swift delivery ,very happy with deal and service.
Helpful Report
(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 2 years ago
Brilliant service, easy to use and quick to arrive
Helpful Report
(Google Pixel 7A 128GB Sea) - Posted 2 years ago
Info on how to claim disney plus would be good and a date calendar for claiming back cash back
Helpful Report
Posted 3 years ago
Great service, easy site to use, delivery was fantastic
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(Apple IPhone 14 Pro 128GB Space Black) - Posted 3 years ago
The online purchasing process was pretty smooth. I received the initial delivery comms promptly. However, communication then abruptly stopped and the account order status was set to 'Shipped'. After no further communication, I called customer services and after being passed to four different people, we were able to establish that part of the process to switch my number between providers had failed, and that there was then an inconsistency regarding the account status between different systems. Once identified, the issue was quickly resolved and the order was fulfilled. However, that this issue wasn't identified and addressed by mobiles.co.uk independently and required my involvement before it could be progressed was disappointing and suggests a bit of a failure of detection/reporting.
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Posted 3 years ago
After comparing new handsets on various comparison websites I chose Mobiles.co.uk. Ordering was easy and problem free with next day delivery. Great deal and great phone.
Helpful Report
Posted 3 years ago
Mobiles.co.uk is rated 4.7 based on 37,973 reviews