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Mobiles.co.uk Reviews

4.7 Rating 38,009 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 38,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
“Super fast confirmation and delivery.”
Helpful Report
(Google Pixel 7A 128GB Charcoal) - Posted 3 years ago
“they were very helpful over the phone and order arrived early.”
Helpful Report
(Apple IPhone 14 128GB Midnight) - Posted 3 years ago
“Easy to use and compare price plans. Best deals on the Internet at the moment. Would recommend to friends and family”
Helpful Report
Posted 3 years ago
“Effortless. The information provided from visiting the website to receiving my handset was second to none. Very impressed.”
Helpful Report
(Google Pixel 7 Pro 128GB Hazel) - Posted 3 years ago
“Great website, not too difficult to sort out an upgrade.”
Helpful Report
(Apple IPhone 14 128GB Blue) - Posted 3 years ago
“Item has never been received”
Helpful Report
Posted 3 years ago
Hi Amanda Your parcel was returned as we missed you on first attempt, you should have been contacted by DPD today with an update on your delivery. We apologise for any inconvenience caused. Kind regards Mobiles.co.uk
Posted 3 years ago
“Guy on the phone was very knowledgeable and easy to deal with. Explained everything I didn’t understand in simple terms and was a factor in me deciding to get a new phone. Phone arrived next day. Great service.”
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 3 years ago
“Fast and efficient. Can’t fault them. Fabulous phone, great monthly deal and phone was delivered the next day”
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(Apple IPhone 12 64GB Black Refurbished) - Posted 3 years ago
“Great fast service”
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(Apple IPhone 11 64GB White Refurbished) - Posted 3 years ago
“Excellent service, had my new phone sorted within minutes.”
Helpful Report
(Apple IPhone 14 Pro Max 128GB Space Black) - Posted 3 years ago
“Easy to order,good communication throughout.swift delivery ,very happy with deal and service.”
Helpful Report
(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 3 years ago
“Brilliant service, easy to use and quick to arrive”
Helpful Report
(Google Pixel 7A 128GB Sea) - Posted 3 years ago
“Info on how to claim disney plus would be good and a date calendar for claiming back cash back”
Helpful Report
Posted 3 years ago
“Great service, easy site to use, delivery was fantastic”
Helpful Report
(Apple IPhone 14 Pro 128GB Space Black) - Posted 3 years ago
“The online purchasing process was pretty smooth. I received the initial delivery comms promptly. However, communication then abruptly stopped and the account order status was set to 'Shipped'. After no further communication, I called customer services and after being passed to four different people, we were able to establish that part of the process to switch my number between providers had failed, and that there was then an inconsistency regarding the account status between different systems. Once identified, the issue was quickly resolved and the order was fulfilled. However, that this issue wasn't identified and addressed by mobiles.co.uk independently and required my involvement before it could be progressed was disappointing and suggests a bit of a failure of detection/reporting.”
Helpful Report
Posted 3 years ago
“After comparing new handsets on various comparison websites I chose Mobiles.co.uk. Ordering was easy and problem free with next day delivery. Great deal and great phone.”
Helpful Report
Posted 3 years ago
“Nice deals”
Helpful Report
(Samsung Galaxy S23 Ultra 256GB Green) - Posted 3 years ago
“Great service!”
Helpful Report
(Apple IPhone 14 128GB Midnight) - Posted 3 years ago
“Second purchase through them. Great deals, easy to use, couldn't recommend them highly enough.”
Helpful Report
Posted 3 years ago
Mobiles.co.uk is rated 4.7 based on 38,009 reviews