Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very fast service easy to use”

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Posted 2 years ago

“Excellent value, came earlier than expected. Delivery great, no problems, called me ten minutes before they arrived. iPhone 15pro 256gb set up easy and I could transfer/keep my number. Managed to do transfer in the ID app myself once I got my PUK code and set a date for this to happen when other contract ended. Would use again, Thank you Mobiles.co.uk Very happy 😊”

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Posted 2 years ago

“Easy to buy from quick and seamless delivery with great communication..”

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Posted 2 years ago

“Good service, kept informed regularly”

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Posted 2 years ago

“They sent the incorrect charger with my phone, and make it so incredibly difficult to speak to anyone, and even when I finally got through to someone I’m told their systems are down and to call back tomorrow. How does that help when I need to charge my phone!?”

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Posted 2 years ago

Hello Emily Thank you for reaching out to us to let us know of your experience. At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I’m sorry to hear you’ve received an incorrect charger. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email in the subject so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 2 years ago

“It’s a very good and fast service I like it”

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Posted 2 years ago

“Nice website”

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Posted 2 years ago

“Excellent prices, despatched next day and delivery on time. No complaints at all”

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Posted 2 years ago

“Great customer service very friendly”

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Posted 2 years ago

“Easy to use and find great deals.”

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Posted 2 years ago

“I had to call a few times due to me requiring more detail but all calls were answered promptly and the agents were able to answer my query. Their pricing seems good value for money and the website is fairly easy to use and navigate.”

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Posted 2 years ago

“I have been using mobiles.co.uk for the last 5years ,always found a good deal on the website when my contract has expired,friendly, and helpful staff when I have contacted them to discuss my upgrade. Never had any issues great next day service even on New years Eve when my upgrade phone arrived. Keep up the great service.”

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Posted 2 years ago

“Fab service, quick delivery, best price”

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Posted 2 years ago

“Found deal on internet, no problem, but decided to ring sales to make sure that my existing contract would allow me to take advantage of the deal. Rossie was excellent and took me through what was necessary to cancel my existing contract. The phone arrived next day and so far no problems.”

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Posted 2 years ago

“Easy to use, no nonsense and great deals all round! Would highly recommend.”

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Posted 2 years ago

“HAPPY WITH SERVICES”

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Posted 2 years ago

“Brilliant service very happy”

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Posted 2 years ago

“Very quick and responsive service.”

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Posted 2 years ago

“Easy process with good deals”

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Posted 2 years ago

“On purchase this phone was to be delivered on 31st December. It’s now 3rd January and still no sign of phone being delivered. The tracking app status has not changed or been updated since dispatch!”

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Posted 2 years ago

Hello Deirdre Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’re still awaiting delivery of your order. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews