Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Brilliant service very happy”

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Posted 2 years ago

“Very quick and responsive service.”

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Posted 2 years ago

“Easy process with good deals”

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Posted 2 years ago

“On purchase this phone was to be delivered on 31st December. It’s now 3rd January and still no sign of phone being delivered. The tracking app status has not changed or been updated since dispatch!”

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Posted 2 years ago

Hello Deirdre Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’re still awaiting delivery of your order. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 2 years ago

“Really easy to filter and sort through deals and phone choices to get a good deal. Second time using and happy again with the contract I got.”

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Posted 2 years ago

“Best deal”

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Posted 2 years ago

“Quick and easy change over of phones. Excellent service”

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Posted 2 years ago

“Excellent service next day delivery no problem at all brilliant 🤩”

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Posted 2 years ago

“Wow, really fast delivery. All perfect, thanks”

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Posted 2 years ago

“Well 3 bars of chocolates have arrived in a DPD bag but no IPhone 15 Pro Max is present and now I have to wait for mobiles.co.uk to do an investigation. They say they are unable to cancel my number being transferred too. They offered no help so it's down to me to cancel my DD, recover funds from the credit card and cancel the number being transferred. No customer service there then, should have just gone to the Apple shop.”

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Posted 2 years ago

Hello Neil Thank you for your review. I’m sorry to hear your delivery isn’t as expected and understand the disappointment this has caused. Whilst this is being investigated I recommend you contact your existing network provide and request a new PAC code, this should prevent your number from being transferred to the new contract. I have sent you an email with reference number MO212966 in the subject so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 2 years ago

“After feeling slightly disappointed when I received the email informing me that the handset I ordered wasn’t available for another 5 days, I contacted the customer service team to sort out the 1p payment issue then went on with my day, later I called to clarify that the order went through okay, to be told “great news, we can get the phone out to you for tomorrow”. Now we were a bit sceptical after reading many bad reviews but to our surprise we have the phone as promised and all is good. I also wanted to add that a lot of the bad reviews are people having numbers ported before receiving their phones, I would recommend doing as I did and wait till you have the phone and sim in hand before setting all that in motion. We all know what delivery services are like in the UK. Thank you very much and happy new year”

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Posted 2 years ago

“Easy to navigate web site and fast delivery”

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Posted 2 years ago

“Best deal in best price..👍”

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Posted 2 years ago

“Exceptional service, speedy delivery, couldn't ask for better.”

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Posted 2 years ago

“Great service and a very easy process.”

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Posted 2 years ago

“Amazing experience with mobiles.co.uk”

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Posted 2 years ago

“Really easy to purchase and a great deal. The only thing that could have been a bit clearer was how to claim the gifts but that's a minor point.”

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Posted 2 years ago

“No nonsense process if a little too fast but I understood the deal and value I was getting.”

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Posted 2 years ago

“That's my third order from mobiles.co.uk, and the service has always been great.”

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Posted 2 years ago

“Good customer service and safe delivery”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews