Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,879 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“I chose Mobiles.co.uk as they had the phone I needed on a 24 month contract. It was easy to purchase online with delivery the next day as promised.”

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Posted 2 years ago

“Super fast reliable delivery amazing phones with so many different options”

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Posted 2 years ago

“Great service so far. Quick delivery! Ordered new phone late Friday evening and was here by Lunch time on Sunday.”

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Posted 2 years ago

“Great customer service and great product range, which is why I have had to come back to get another contract with the firm.”

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Posted 2 years ago

“Mobile.co.Uk's website was very straight forward to deal with”

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Posted 2 years ago

“Good to see the total cost of the contract and good deals”

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Posted 2 years ago

“Knowledge and helpful and no hard sell”

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Posted 2 years ago

“Best deals around, and quick delivery!!”

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Posted 2 years ago

“Very good value for money (often cheaper than going direct). Website very easy to navigate and process from ordering to delivery is straightforward. DPD next day delivery is excellent. This is the fourth time we have bought phones from Mobiles.co.uk and doubtless we will return in the future. Highly recommended!”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Shame really my order was supposed to be delivered at my local curry’s store as I knew I wouldn’t be in to take delivery however my order was pin protected and couldn’t be delivered so it has to be sent back to the warehouse then sent back to curry’s without a pin protection what a mess around considering I chose curry’s for convenience 😡”

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Posted 2 years ago

Hello Dannylee Thank you for your review At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I'm sorry for the issue with your delivery and I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 2 years ago

“Good information, easily available. Great choice of phones and tariffs.”

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Posted 2 years ago

“My go to when I’m in need of a mobile”

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Posted 2 years ago

“Great company to deal with, thank you!”

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Posted 2 years ago

“Really helpful on the phone, quick and easy!!!”

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Posted 2 years ago

“Delivered with care and everything was easy with ID mobiles 💯”

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Posted 2 years ago

“Very easy to compare and receive items ...I ordered on a Sunday and got it Monday!”

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Posted 2 years ago

“Great deals, fast efficient service”

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Posted 2 years ago

“Fast efficient service”

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Posted 2 years ago

“I want to reopen my faulty pixel 8 pro. the screen is freezing, I've data connection issues even in car, no problem even I put some in my old S10 garbage. want to repair it lol. nightmare of a company. avoid..”

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Posted 2 years ago

Hello Mark Thank you for your review. It’s disappointing to hear about the issues with your device and understand the frustration this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,879 reviews