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Mobiles.co.uk Reviews

4.7 Rating 38,009 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 38,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
“Order 2x iphone 1st order case was missing (as a part of contract) 2nd one late delivery and no one knows what happening between dpd and them”
Helpful Report
Posted 2 years ago
“Get delivery on time and I was updated on every step. Good service with good rates”
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Posted 2 years ago
“Ordering was easy and recieved on release day plus was the best price could find”
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Posted 2 years ago
“Easy to order. Came earlier than first stated and was as advertised”
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Posted 2 years ago
“Fast and efficient”
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Posted 2 years ago
“Ordered over the phone with ease and a friendly team member to complete my order. The best deal around and del so quickly. So happy with my samsung s24 + I would Definitely recommend to purchase from mobiles.co.uk”
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Posted 2 years ago
“Best website”
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Posted 2 years ago
“4th purchase, speaks for itself.”
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Posted 2 years ago
“process was easy and everything was explained without any jargon phone arrived on time”
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Posted 2 years ago
“Best prices. On time delivery. Strongly recommend”
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Posted 2 years ago
“Good service 👍 Recommend it.”
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Posted 2 years ago
“Fabulous from start to finish. I'm really pleased with Mobiles.co.uk and will definitely recommend them to friends and family.”
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Posted 2 years ago
“Every thing went Smooth from ordering to delivery. grate to shop with you”
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Posted 2 years ago
“A welcome experience, simple ordering , kept informed throughout, delivered when they said. Can't ask for anything more.”
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Posted 2 years ago
“Pre-ordered Galaxy s24 Ultra was kept informed about delivery, tracking of package was provided. smooth experience all round”
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Posted 2 years ago
“Was looking to leave my previous network and ID mobiles came ip on search. Website easy to navigate but the best part were the deals offered. Excellent communication throughout. Give this network a try I don’t think you’ll have any regrets and maybe pleasantly surprised, I know I was.”
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Posted 2 years ago
“Everything was great at POS. Cheap deal, easy sign up, very informative website etc I ordered a new phone because my old one broke and I needed a new one ASAP as I use my phone for business. Phone arrived next day however I had to re-submit my PAC two days later (despite the website telling me not to as I'd already submitted at POS). Submitting my PAC at POS did not work even though the system clearly validated it. I was without my phone number for almost a week costing me money and causing inconvenience. This needs sorting so it doesn't happen to other people. Apart from the above issue I'm very happy.”
Helpful Report
Posted 2 years ago
Hello John Thank you for reaching out to us to let you know of your experience. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry for the issue with your PAC code and I do understand the disappointment this would cause. Thank you for taking the time to speak to me today. Kind regards Roshni | Mobiles.co.uk
Posted 2 years ago
“Was very easy to apply for and straight forward”
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(Vodafone-Sim-Only-Deals) - Posted 2 years ago
“Clear offers and well organised order and delivery process”
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(Apple IPhone 15 Pro 128GB White Titanium) - Posted 2 years ago
“Absolutely fantastic company”
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(Samsung Galaxy S23 128GB Green) - Posted 2 years ago
Mobiles.co.uk is rated 4.7 based on 38,009 reviews