Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Everything was great at POS. Cheap deal, easy sign up, very informative website etc I ordered a new phone because my old one broke and I needed a new one ASAP as I use my phone for business. Phone arrived next day however I had to re-submit my PAC two days later (despite the website telling me not to as I'd already submitted at POS). Submitting my PAC at POS did not work even though the system clearly validated it. I was without my phone number for almost a week costing me money and causing inconvenience. This needs sorting so it doesn't happen to other people. Apart from the above issue I'm very happy.”

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Posted 2 years ago

Hello John Thank you for reaching out to us to let you know of your experience. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry for the issue with your PAC code and I do understand the disappointment this would cause. Thank you for taking the time to speak to me today. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“Was very easy to apply for and straight forward”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Clear offers and well organised order and delivery process”

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(Apple IPhone 15 Pro 128GB White Titanium) - Posted 2 years ago

“Absolutely fantastic company”

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(Samsung Galaxy S23 128GB Green) - Posted 2 years ago

“Briliant.very Quick”

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(Samsung Galaxy S24 256GB Onyx Black) - Posted 2 years ago

“Very easy to use and the best deals”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 2 years ago

“This is the first time I've used mobile.co.uk and the experience was very easy and quick, your nothing to other mobile website, other websites don't give you the chance to own a new phone, I'm happy with the service I received and happy with my purchase thanks for having me as a valid customer ID, keep up the good work your doing”

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(Google Pixel 7 128GB Obsidian) - Posted 2 years ago

“Quick and easy to deal with I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for. The only reason not to give 5 stars is the fact that I had to separately claim for the offered cash back deal, rather than it being automatic, and this info wasn't stated anywhere.”

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Posted 2 years ago

“Brilliant service and added bonus of a very good prices”

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Posted 2 years ago

“Ordered a phone and it arrived 5 days early and they had the best deals online and in any stores”

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Posted 2 years ago

“Very simple to order and clear pricing and terms on the website. Kept up to date on delivery and the service is excellent and prompt. Would recommend.”

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Posted 2 years ago

“Very good but delivery dpd shet”

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Posted 2 years ago

“I ordered my new phone at approximately 19:00 on a Monday night, and it was in my hand by 13:00 on Tuesday afternoon! I cannot fault Mobiles.co.uk at all!”

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Posted 2 years ago

“I was not able to reorder by internet as after going through the process it kept telling me i had no product.ordering by phone was easy but I was concerned I didn't have a mymobile order no.Managed to find it in spam email so everything worked out ok In the end everything was fine thanks I ordered SIM only.”

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Posted 2 years ago

“easy to navigate web site good offers quick shipping”

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Posted 2 years ago

“Fab service really helpful customer services”

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Posted 2 years ago

“Ver good service”

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Posted 2 years ago

“Bere happy”

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Posted 2 years ago

“Super Fast delivery and great experience costumer service.”

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Posted 2 years ago

“wow, such an easy process, ordered on Saturday, phone delivered on Sunday. Sooo much cheaper than what I have been paying. Will definitely be using again”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews