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Mobiles.co.uk Reviews

4.7 Rating 37,791 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,791 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
I like this company very helpful and glad I went with these guys.
Helpful Report
(Apple IPhone 13 128GB Product Red) - Posted 3 years ago
Great service and very simple. However, it would have been useful to know that my SIM wouldn't be activated until 24 to 48 hours later. Had to call customer services to query and this could have been avoided.
Helpful Report
(Google Pixel 6 128GB Sorta Seafoam) - Posted 3 years ago
After ordering online and being confirmed a "special deal" popped up being stupid and not wearing my glasses I clicked on it for a saving £16 only when it went through to pay out point with bank details I realised it was a £15 a month charge. I pulled out of offer at this point and didn't confirm everything but it was showing on my mobiles account after ringing and Facebook I wasn't getting anywhere staff didn't have a clue what I was talking about and didn't want anything to do with it. Finally being put through to a lady for the 4tb / 5th time I spoke to someone who knew what they were talking about and I was starting to lose my cool at this point and nearly to the point of cancelling and going else where. After speaking to the lady for 5 minutes she did explain everything and reassured me everything was good. After that phone turned up on time and everything is looking ok on account.
Helpful Report
(Apple IPhone 13 128GB Blue) - Posted 3 years ago
Great price and great range of plans. Live chat service would make it even better.
Helpful Report
(Apple IPhone 13 Pro 128GB Sierra Blue) - Posted 3 years ago
Deliverly was quick but am still waiting on my sim to activate. It's been 24hrs as I write this and will have to wait another 24hrs before anyone can do anything about it. I've never had this problem before (max 1/2 wait previously). It's a shame I cannot get my phone up and running straigt away. Not even sure, in the next 24hrs it will be resolved.
Helpful Report
(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago
Would be great if it had more networks
Helpful Report
(Google Pixel 6 Pro 128GB Stormy Black) - Posted 3 years ago
Great service. Difficult to understand online regarding being able to keep existing number but the girl I spoke to at customer services was really helpful. Phone arrived the next day and easy to set up. Lacked instructions regarding sim card though but otherwise great service and best price.
Helpful Report
(Apple IPhone 13 128GB Starlight) - Posted 3 years ago
Easy process to complete & kept informed every step of the way
Helpful Report
(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago
the phone is already on its way and been a day no upfront cost and easy to apply not stressful
Helpful Report
(Apple IPhone 13 128GB Pink) - Posted 3 years ago
Great phone, fast delivery and very supportive!
Helpful Report
(Google Pixel 6 128GB Sorta Seafoam) - Posted 3 years ago
Very good, easy to use. Offers displayed clearly. Only thing i would suggest to get 5 stars is to let people know when there is no phone charger with your new phone. I had a wire that connects two phones, but not a usb one. Thankfully my old phone has the same size charging port, otherwise i wouldn't have been able to use it at all when it first arrived.
Helpful Report
(Samsung Galaxy S21 128GB Phantom Violet) - Posted 3 years ago
Very good phone for price
Helpful Report
Posted 3 years ago
Easy order processing, efficient & best offers on iphones
Helpful Report
(Apple IPhone 13 128GB Midnight) - Posted 3 years ago
Great service, not too clear on how to claim free gifts but quick and easy to use otherwise
Helpful Report
(Samsung Galaxy S21 128GB Phantom Violet) - Posted 3 years ago
Good deal but had an issue with payment which was rectified quickly
Helpful Report
(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago
I was looking for a right phone deals and Mobiles.co.uk helped me find a great Christmas deal. Transaction was simple and easy. This is my second phone here. Always recommend.
Helpful Report
(Google Pixel 6 Pro 128GB Cloudy White) - Posted 3 years ago
ok need better offers for some of the contracts on offer
Helpful Report
Posted 3 years ago
Great service applying over the phone
Helpful Report
(Apple IPhone 11 64GB Purple Refurbished) - Posted 3 years ago
I only received 128gb honor 50 bit gutted, also missed the free smart watch ☹️. But otherwise a great phone and highly recommended service. Kind regards Duncans paranormal.
Helpful Report
Posted 3 years ago
Stress free purchaser, competitive prices, quick delivery and the peace of mind that you're buying from a trustworthy company.
Helpful Report
(Samsung Galaxy A12 64GB Black) - Posted 3 years ago
Mobiles.co.uk is rated 4.7 based on 37,791 reviews