Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,367 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,367 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 24th February 2024

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service”

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(Google Pixel 6 Pro 256GB Stormy Black) - Posted 2 years ago

“The wrong color of phone but the phone is amazing”

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Posted 2 years ago

“No problems”

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(Google Pixel 6 128GB Stormy Black) - Posted 2 years ago

“Very knowledgeable and good understanding the product and was required.”

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(Oppo Find X3 Neo 256GB Starlight Black 5G) - Posted 2 years ago

“Didn't get a USB end so i charge the phone only get a adapter to plug from phone to phone”

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(Samsung Galaxy S21 FE 5G 128GB Olive) - Posted 2 years ago

“I like this company very helpful and glad I went with these guys.”

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(Apple IPhone 13 128GB Product Red) - Posted 2 years ago

“Great service and very simple. However, it would have been useful to know that my SIM wouldn't be activated until 24 to 48 hours later. Had to call customer services to query and this could have been avoided.”

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(Google Pixel 6 128GB Sorta Seafoam) - Posted 2 years ago

“After ordering online and being confirmed a "special deal" popped up being stupid and not wearing my glasses I clicked on it for a saving £16 only when it went through to pay out point with bank details I realised it was a £15 a month charge. I pulled out of offer at this point and didn't confirm everything but it was showing on my mobiles account after ringing and Facebook I wasn't getting anywhere staff didn't have a clue what I was talking about and didn't want anything to do with it. Finally being put through to a lady for the 4tb / 5th time I spoke to someone who knew what they were talking about and I was starting to lose my cool at this point and nearly to the point of cancelling and going else where. After speaking to the lady for 5 minutes she did explain everything and reassured me everything was good. After that phone turned up on time and everything is looking ok on account.”

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(Apple IPhone 13 128GB Blue) - Posted 2 years ago

“Great price and great range of plans. Live chat service would make it even better.”

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(Apple IPhone 13 Pro 128GB Sierra Blue) - Posted 2 years ago

“Deliverly was quick but am still waiting on my sim to activate. It's been 24hrs as I write this and will have to wait another 24hrs before anyone can do anything about it. I've never had this problem before (max 1/2 wait previously). It's a shame I cannot get my phone up and running straigt away. Not even sure, in the next 24hrs it will be resolved.”

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(Google Pixel 6 128GB Stormy Black) - Posted 2 years ago

“Would be great if it had more networks”

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(Google Pixel 6 Pro 128GB Stormy Black) - Posted 2 years ago

“Great service. Difficult to understand online regarding being able to keep existing number but the girl I spoke to at customer services was really helpful. Phone arrived the next day and easy to set up. Lacked instructions regarding sim card though but otherwise great service and best price.”

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(Apple IPhone 13 128GB Starlight) - Posted 2 years ago

“Easy process to complete & kept informed every step of the way”

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(Google Pixel 6 128GB Stormy Black) - Posted 2 years ago

“the phone is already on its way and been a day no upfront cost and easy to apply not stressful”

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(Apple IPhone 13 128GB Pink) - Posted 2 years ago

“Great phone, fast delivery and very supportive!”

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(Google Pixel 6 128GB Sorta Seafoam) - Posted 2 years ago

“Very good, easy to use. Offers displayed clearly. Only thing i would suggest to get 5 stars is to let people know when there is no phone charger with your new phone. I had a wire that connects two phones, but not a usb one. Thankfully my old phone has the same size charging port, otherwise i wouldn't have been able to use it at all when it first arrived.”