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Mountain Warehouse Reviews

2.3 Rating 400 Reviews
32 %
of reviewers recommend Mountain Warehouse
2.3
Based on 400 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Mountain Warehouse Reviews

About Mountain Warehouse:

Mountain Warehouse clothing and equipment is designed to protect you from the elements. Mountain Warehouse offers the best gear at the lowest prices. Same day despatch. Dozens of buy one get one free offers and other great deals. Return or exchange your products at our stores. We offer prices up to 50% lower than equivalent products.

Visit Website

Phone:

020 7808 4606

Email:

info@mountainwarehouse.com

Location:

TORQUE LOGISTICS ANCHOR WORKS HOLME LANE
Bradford
BD4 6NA

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Mountain Warehouse 5 star review on 18th December 2025
Terry H Jones
Mountain Warehouse 1 star review on 3rd September 2025
Anonymous
Mountain Warehouse 4 star review on 13th October 2024
ApK
Mountain Warehouse 4 star review on 13th October 2024
ApK
Mountain Warehouse 1 star review on 23rd February 2024
Danny
Mountain Warehouse 1 star review on 23rd February 2024
Danny
Mountain Warehouse 1 star review on 23rd February 2024
Danny
26
Anonymous
Anonymous  // 01/01/2019
“Excellent quality product that ive bought as gifts for most of my family.”
Helpful Report
Posted 8 years ago
“Mountain Warehouse Backpacker 3 tent Excellent price with great service & a speedy delivery. It was also just in time for last weekend's Thunderstorms, which tends to test the waterproofing pretty well & the 2000HH Flysheet had no leakage whatsoever. Not sure if it would handle the 70-80mph Winter winds on Norwegian Mountainsides as well as my Force 8 Bivvy when Whitewater Kayaking, but seeing as i didn't buy it for that purpose, i'm well chuffed with it. Cheers. PS..... I'm 6'2" tall & had no problems with its size at all, even with the Missus in there with me. Plenty of room for 2.”
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Posted 8 years ago
“I had a query regarding walking boots.My query has handled efficiently and professionally by Sharon,manager of the Horsham branch.”
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Posted 8 years ago
“Shorts as described, arrived promptly. Good value.”
Helpful Report
Posted 8 years ago
“Really high quality merino wool top purchased at a bargain price - really comfy for a snowy hike in the Lakes”
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Posted 8 years ago
“Good prices & service . They had a mishap with next day delivery & it took 2days to get to me but I had left for Europe so they refunded my money & let me keep the goods. Very fair I think & so I have purchased more gear from them .”
Helpful Report
Posted 8 years ago
“Fun and helpful staff with nice sense of humour. Went out of their way to help me even though I had made an error”
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Posted 8 years ago
“Products are always advertised at “half price” yet if you look at the full price it’s ridiculous for the poor quality you get! £80 for a pair of leaky wellies, really? Wake up people MWH make the products so they can set the rrp to what they like in order to “discount” it!”
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Posted 8 years ago
“Great customer service . Love the gear they sell and especially the softshell jackets. Spot on”
Helpful Report
Posted 8 years ago
“They sell products of great quality at a very competitive prices (while they have big sales that reduce their prices even more).”
Helpful Report
Posted 8 years ago
“I have had to make 3 telephone calls and 2 emails to get any service. The Click and Collect was not working on the website, nor the live chat. Each time I spoke to someone they said it would be fixed in 2 hours. Consequently I lost 2 items on my order as when I could order they no longer had my size!?”
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Posted 8 years ago
“Quick delivery and quality product.”
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Posted 8 years ago
“Sent wrong sized item which I returned but then didn't get in time for the trip I had planned. Have emailed to say new size has been dispatched but still not delivered. Hopefully will come today.”
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Posted 8 years ago
“Excellent value for money and good quality items”
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Posted 8 years ago
“Wide range of products and really helpful customer service assistants”
Helpful Report
Posted 8 years ago
“Order took a week when it should have been next day. Had to return some items as sizing was HUGE. They don’t answer phone or reply to emails. Customer service is worse than BT....... yes worse than BT. Still waiting for a refund 3 weeks later.”
Helpful Report
Posted 8 years ago
“Excellent quick service and fantastic boots. Really pleased with them.”
Helpful Report
Posted 8 years ago
“Bought a pair of neoprene men's wellies. Supposed to be of good quality and ideal for country walks. First pair leaked badly within 3 weeks. Eventually given replacement pair and lo and behold they leaked badly within 3 weeks. Shocking quality!!!”
Helpful Report
Posted 8 years ago
“Fabulous clothes great quality and super prices”
Helpful Report
Posted 8 years ago
“bought 2 item , got delivered only one. missing return label from the packaging i am unable to return it. Offered replacement for missing item 2 weeks and no item. slow reply on emails..... absolute waste of time. quality of product is really bad.”
Helpful Report
Posted 8 years ago
Mountain Warehouse is rated 2.3 based on 400 reviews