My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,576 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have loved having my food bag, especially during lockdown as we miss eating out so having fresh exciting recipes to cook is great!”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

Kia ora Jennifer, thanks for your review! We are so lucky to be able to deliver to kiwi's during these times! It is great that you are loving the meals :) Thanks again, -Jess Couscous

Posted 3 years ago

“Love getting Myfoodbag for so many reasons - lots of options, easy to make with simple/clear instructions, fresh and top quality products (often with bigger quantities of non perishables). I thank MyFoodBag for improving my mental health - for taking away the effort in what to cook and for feeding me a variety of nutrients my regular meals probably lacked. Can’t recommend enough! Oh, and you have recipes that you can make anytime! My only “gripe” is that there is no dairy free option so often have to substitute for my own dairy free alternatives.”

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(My Choice (3 Nights For 4)) - Posted 3 years ago

Kia ora Aisha, thanks for your review! We are so pleased to hear that you are enjoying My Choice. How good were those Fathers Day Wedges, yum! We will pass on your feedback regarding more dairy free options. We do have our Plant Based Bag which is completely meat and dairy free if that could work at all. -Jess Couscous

Posted 3 years ago

“So happy to have great new ideas for the weeks meals, Everything is super easy. My happy place is the kitchen, so great to give new things ago instead of my tried and true faves, We now have some new faves.”

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(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

Hi Hazel! Glad to hear that we're helping with you getting out of your comfort zone with new ideas! Thanks for your review :) - My Food Bag Foodies

Posted 3 years ago

“Great food, healthy and easy to make! Stuck in hotel for a few months and then even longer due to lock down, great having my food bag meals dropped off. Didn’t have to worry about meals and could add extra once we heard lockdown was coming. As a essential worker, traveling to work each day and really long hours it was great to have a nice healthy soup for lunch and quick healthy and yummy dinners when I got back to base.”

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(Fresh Start Choice (4 Nights For 2)) - Posted 3 years ago

“Am loving My Food Bag. Delicious, easy, convenient and nutritious. Also very good communication. Big thanks to all the team for your awesome work.”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“We decided to try MFB as we were looking for more variety in our meals, and were eager to try different flavours. I was sick of cooking the same thing every week. From that perspective MFB does not disappoint. Most dishes have a great flavour profile and the spices always pack a punch. The tofu dishes are our favourite. I love the convenience of MFB and not having to think about what the meals for the week will be. I've noticed a huge shift in terms of carbohydrates, as we never used to eat them, but now we have them most nights. I also feel that MFB uses a little too much salt, so I have made a conscious effort to avoid where possible. It is not required where lots of spices are used in a dish. I love the bonus treats we sometimes get and the rewards I've received- it adds value to what is a relatively expensive way to eat. It would be great if the recipes came in a paper bag (like they do for gourmet weeks) instead of randomly thrown around the box. I often roast cauliflower and add a salad, as I do feel more greens are required for some meals. I also wish that thighs were used more than breasts for the chicken dishes. Based on the boxes we have tried, gourmet packs are definitely for a more confident cook. But overall, we are loving it- even the arguments on a Sunday night about what to choose for the following week:)”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

“We are enjoying the variety of meals from MFB during the lockdown. The weekly deliveries to our door are an extra bonus since our shift to Cambridge. That was always a problem when we lived in the country, no rural deliveries, despite your competitors doing door to door drop offs. Good to try out different ethnic cuisines & the meal portions suit our requirements. Being able to choose our own meals each week is a great option. Thanks for the good service, keep up the good work. 🌺”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

“I enjoy the freshness of the meat and vegetables and enjoy the different menus. I would like more choice as I have fussy eaters though”

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(Bargain Box (3 Nights For 4)) - Posted 3 years ago

Hi Jean! Thanks for your review! Make sure to check our My Choice, Fresh Start Choice or Bargain Box Choice bags. With these bag you have the ability to choose your meals each week :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Änswers the question, whats for dinner"is the ciche, but its true. We have cooked meals that we would never have tried. And enjoyed most of them We tried the first, and have discovered the NZ made meso. In the end we decided we didnt like lentils, especially the dried ones which turned into glue. We,ve switched to the boxes, the recipies re easier to follow, we do enjoy cooking them together. As to price, we are spending just a little more than when we bought all our own food. With the lockdown, these boxes are a great.”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 3 years ago

Hi Trevor! Glad to hear that we're helping you get out of your comfort zone! Thank you for your review :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“I love the deliveries every week! I only order for one (my classic) and feel that the recipes are sometimes repeated. It would be great to have a my choice for one option.”

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(My Classic (5 Meals For 1)) - Posted 3 years ago

Hi Taylor! Thanks for your review! We'll pass your feedback onto our innovations team and hopefully we can look at doing a My Choice for 1 box sometime in the near future. In the meantime, we do have a Fresh Start Choice for 1 bag if you're interested in checking out that option :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“My food bag has been great for us - we have busy lives and had got in a bit of a rut when it came to deciding what to have for dinner each day. The recipes are easy to follow with plenty of variety and sometimes we have enough for a third meal. If there is a problem they are super fast to respond and rectify.”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

Hi Sarah! Glad we're helping make life that little bit easier! Thanks for your review :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“We enjoy the variety in meals. We especially love that the meal planning part is taken from my week making dinner so much easier. Some recipes challenge our tastebuds, but that’s not a completely bad thing at all.”

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(My Gluten Free (5 Nights For 4)) - Posted 3 years ago

Glad we're making meal times that little bit easier Rachel! Thanks for your review :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Love the food and recommend fresh start..There have been items missing unfortunately in three orders recently,but the customer love team have credited me and been absolutely lovely.So highly recommend”

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(My Family (5 Nights For 4)) - Posted 3 years ago

Thanks for your review Briar! We're so sorry that you've experienced issues with missing items! Although we can't guarantee we won't make another mistake, we can guarantee that we'll always do our best to try and make it up to you :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“My Food Bag: the only way to go in lockdown”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

Thank you Beth! We love being here to help our community during these trying times! - Shivani Sweet Potato 🍠

Posted 3 years ago

“The products are fresh the recipes very delicious. I like the variety and use of different spice and herb varieties. It's always enough we often have a little leftover for the next day. No food waste,just lots of individual packaging.But at least its all recyclable. Highly recommend it.Takes a lot of pressure of me in terms of what to cook, what to shop etc. We love it!!!!”

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(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

Thank you for your kind words Britta! It makes us so happy to hear that we're helping take a bit of pressure off during cooking time :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“I love my FoodBag. The food is great. It saves me so much time. No shopping, no decision making. The food is great.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

Thanks for your review Debby! We're delighted to hear that we're helping make meal times that little bit easier :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Serving sizes are sometimes on the small side (especially if it were 4 adults). Sometimes it feels like it's always the same ingredients so a bit more variety would be good. Great not to have to think as much”

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(Bargain Box (3 Nights For 4)) - Posted 3 years ago

“The recipes are easy to follow, and usually pretty yummy. we get the four person (there is only two of us, but we use the left overs for lunch) We find the portions pretty small. Would be good to see more tempeh rather than tofu every week. But has made our life so much easier and opened us up to much more flavours, we have been vegan for two years, and it’s great to see companies like this accommodating to us!”

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(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Hi Daisy! We're so happy to hear that we're helping make life that little bit easier! We'll pass on the feedback to our kitchen development team in regards to the tempeh! :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Recipes are delicious and easy to prepare. I love how even the "junk food" style meals incorporate plenty of veggies. The flexibility provided by the My Choice Bag means I can rely on pre-prepared meals during busy weeks, while mixing in some more involved recipes in others. The only downside is the delivery. We occasionally find broken eggs, exploded yoghurt pots, or leaky meat packaging, which can be unpleasant to deal with. This probably happens in 1/5 of the bags we've ordered. Oh and I wish they included stock in the boxes! I sometimes get caught out when a particular type of stock is required as a 'pantry staple'”

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(My Choice (4 Nights For 4)) - Posted 3 years ago

Thanks for your awesome feedback Evelyn! We're glad to hear that the recipes are delicious and making life a bit easier :) While the nature of a food delivery service does mean that things don't survive their trip to you from time to time, this is still disappointing to hear as we expect all deliveries to be handled with care. If this ever happens again, do send us an email at hello@myfoodbag.co.nz and we'll be sure to follow this up with our packing team and couriers and credit the cost of any ingredients you can't use. I've also passed on your feedback regarding the stock to our Recipe Development team - we hate hearing our foodies have ben caught out by not having pantry staples on hand :) Kindest, Sophie Stroopwafel 🧇

Posted 3 years ago

“The recipes are easy to follow and nutritious, perfect for our family of 4. We often have enough for my husbands lunch the next day.”

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(Bargain Box (3 Nights For 4)) - Posted 3 years ago

My Food Bag is rated 4.7 based on 4,576 reviews