My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,725 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

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English

“We are loving My Food Bag. The variety of meals is fantastic and we've been introduced to so many new flavours and ingredients that we never would've considered otherwise.”

Helpful Report

(My Veggie (3 Nights For 4)) - Posted 3 years ago

“We decided to try MFB as we were looking for more variety in our meals, and were eager to try different flavours. I was sick of cooking the same thing every week. From that perspective MFB does not disappoint. Most dishes have a great flavour profile and the spices always pack a punch. The tofu dishes are our favourite. I love the convenience of MFB and not having to think about what the meals for the week will be. I've noticed a huge shift in terms of carbohydrates, as we never used to eat them, but now we have them most nights. I also feel that MFB uses a little too much salt, so I have made a conscious effort to avoid where possible. It is not required where lots of spices are used in a dish. I love the bonus treats we sometimes get and the rewards I've received- it adds value to what is a relatively expensive way to eat. It would be great if the recipes came in a paper bag (like they do for gourmet weeks) instead of randomly thrown around the box. I often roast cauliflower and add a salad, as I do feel more greens are required for some meals. I also wish that thighs were used more than breasts for the chicken dishes. Based on the boxes we have tried, gourmet packs are definitely for a more confident cook. But overall, we are loving it- even the arguments on a Sunday night about what to choose for the following week:)”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

“We love my food bag and being able to choice the meals. The meat and veges are great quality. My partner is a butcher and is very fussy! It encourages miss 11 to try different foods. The ready made lasagne and chicken pie were amazing!”

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(My Choice (5 Nights For 4)) - Posted 3 years ago

“I enjoy the special flavours food bag has introduced me to. The meals are generous. I get a meal for one person and most meals have left overs for tasty lunch next day”

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(Fresh Start Choice (5 Nights For 1)) - Posted 3 years ago

“Generally really tasty meals. We had a really negative experience where our box was not delivered and so we were stuck with a week of substitute meals that we didn’t choose, and wouldn’t have chosen. I then emailed requesting a partial refund to make good on this, but I have had absolutely no response from my food bag. We are consistently missing meal cards in our boxes.”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

Kia ora Sam, thanks for your review! We are so sorry to hear that your delivery did not arrive one week, and also that we had not gotten back to you yet. We have been experiencing a higher volume of calls and emails than usual but we are working to get through those. In the unfortunate circumstance where a delivery does not arrive we have the option to redeliver a chefs choice bag, or offer a credit or refund instead. We hope that one of our Customer Love team have been in touch but if not, please pop us a call on 0800 469 366. Stay safe, - The My Food Bag Foodies

Posted 3 years ago

“My Food bag has been a life saver for us and even more now that lockdown hit. I have never experience a problem with the food that has been delivered. As a house of three young working professionals it has meant that we now eat 5 balanced meals a week vs reaching for take out or quick snacks. Thank you My Food Bag!”

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(Fresh Start Choice (5 Nights For 4)) - Posted 3 years ago

“We are enjoying the variety of meals from MFB during the lockdown. The weekly deliveries to our door are an extra bonus since our shift to Cambridge. That was always a problem when we lived in the country, no rural deliveries, despite your competitors doing door to door drop offs. Good to try out different ethnic cuisines & the meal portions suit our requirements. Being able to choose our own meals each week is a great option. Thanks for the good service, keep up the good work. 🌺”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

“Unfortunately I received two broken eggs and a split tub of yoghurt. Salvaged what was left and still enjoyed a lovely dessert which was my first food bag one- and it was delicious! Recommend Plum & Pear French Toast Bake..😋”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“I have tried all the food bags/ meal preps and this is by far the best range and quality/quantity for price. I genuinely look forward to choosing my meals each week and can’t wait for dinner time! :)”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“Makes it easy for dinner prep, delicious food. Love the premade and the 15mins and 30mins meals- just what you need at the end of the day. Good portion sizes with loads of vege.”

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(My Choice (3 Nights For 4)) - Posted 3 years ago

“Beautiful meals and super easy. Love this even with fussy eaters.”

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(My Gluten Free (5 Nights For 4)) - Posted 3 years ago

“Easy to follow and very delicious recipes. What's also amazing is that the recipes are different every week and I am also able to swap a recipe if I need to.”

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(Bargain Box (4 Nights For 2)) - Posted 3 years ago

Hi Jose! Thanks so much for taking the time to pass on your kind words - we are delighted to hear you're enjoying our recipes and the extra bit of choice in your bags! -Austen Affogato 🍨

Posted 3 years ago

“I enjoy the freshness of the meat and vegetables and enjoy the different menus. I would like more choice as I have fussy eaters though”

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(Bargain Box (3 Nights For 4)) - Posted 3 years ago

Hi Jean! Thanks for your review! Make sure to check our My Choice, Fresh Start Choice or Bargain Box Choice bags. With these bag you have the ability to choose your meals each week :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“We have had meals from other company's, My Food Bag My Choice Plan is the best by far. The amount of meals to choose from is fantastic. Always have faith we are deliverered healthy meals. Only once we have had a problem with what we received, in approximately 51 weeks! The extra puddings we can order are great for a treat.”

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(My Choice (5 Nights For 4)) - Posted 3 years ago

Hi Brent! Thank you for your review and your kind words! We're delighted to hear that your are enjoying the meals and the yummy treats :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“We are long time vegans and are loving the My Food Bag plant-based box. We were in a bit of a rut with meals and thought we'd give it a try and it's been great. We get a lot more variety each week than we normally would and love all the tasty extras that take the meals to the next level. We are a family of two adults and two small children and get the 4x4 box. It has really generous portions and we usually don't have to cook anything else during the week as the leftovers feed us for the other nights. It has also introduced us to some new foods and taught me how to cook tofu properly! I'm not overly competent in the kitchen but handle the recipes fine and appreciate how prep time is factored into the recipes. If you are newly plant-based this would be a great choice to learn how to make some amazing meals and realise that they are totally delicious as well. We've had a few bumps with box deliveries, missing items, and items that have been off but customer feedback has been very fast and helpful. The tasty meals delivered more than make up for it. I think we will be long term customers!”

My Food Bag 5 star review on 2nd September 2021

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Hi Jo! We're delighted to hear that you have been enjoying our Plant Based bags! Thank you for your review and your kind words. That meal looks delicious :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“I love receiving my fresh food bag each Sunday evening, it totally takes away any anxiety knowing that I'm all set for the working week ahead. Thanks My Food Bag Team love your work :-)”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

Glad we can help make life that lit bit easier with our food bags Natalie! Thank you for your review :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“We have newborn baby twins and my husband has a gluten allergy. The My Food Bag gluten free meals are easy, quick and delicious. The best part is all the mental labour of planning meals is done for me so I can either grab a recipe card and cook or ask someone to prepare dinner if we’re tied up with two newborns. Would highly recommend!”

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(My Gluten Free (5 Nights For 4)) - Posted 3 years ago

Hi Michaela! Congratulations on the new additions to your family! We're so happy to hear that we have helped made things a little easier for you with our meals :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Änswers the question, whats for dinner"is the ciche, but its true. We have cooked meals that we would never have tried. And enjoyed most of them We tried the first, and have discovered the NZ made meso. In the end we decided we didnt like lentils, especially the dried ones which turned into glue. We,ve switched to the boxes, the recipies re easier to follow, we do enjoy cooking them together. As to price, we are spending just a little more than when we bought all our own food. With the lockdown, these boxes are a great.”

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(My Veggie (4 Nights For 2)) - Posted 3 years ago

Hi Trevor! Glad to hear that we're helping you get out of your comfort zone! Thank you for your review :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“I have just started this up again. Enjoying My Choice as I have begun to use the choice idea. I wasn't sure how it worked at first. The food is lovely and of a high quality which we are enjoying.”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

Hi Barbara! Thanks for your review! We're happy to hear that you are enjoying the option of getting to pick your meals :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Convenient, and delicious, just like dining out every night”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

Thank you for your review and kind words Lynn! :) - Shivani Sweet Potato 🍠

Posted 3 years ago

My Food Bag is rated 4.6 based on 4,725 reviews