My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,700 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The meals are mainly good! But sometimes have weird. Mixing of ingredients! But as far as receiving what comes in the box! That is where i feel its falling short! At times bad produce missing products, missing instructions, and getting things you dont even need for that week!! So really for me its a mixed box good and bad!”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 1 year ago

Hi Adam, thank you for bringing this to our attention. We apologise for the inconvenience caused by the missing and poor-quality produce in your recent delivery. We strive to maintain a high standard of quality, and it's disheartening to hear that we fell short on this occasion. Please feel free to email us at hello@myfoodbag.co.nz so we can assist you further with this. Your satisfaction is important to us, and we will do our best to make it right and we hope to continue serving you with the high-quality products you expect from us. - The My Food Bag Foodies.

Posted 1 year ago

“Both my partner and I are vegetarians and we love the recipes. They are really tasty and it has taken the stress of deciding what to have away. The thing that has let my food bag down is the amount of items missing or rotten. We had a risotto last week and the main risotto rice was missing. That was pretty bad. We have also had products that go off the day after arrival, like coleslaw that were also pretty disgusting. I understand the food shortage at the moment but quality control should be high priority.”

Helpful Report

(My Plant Power (4 Nights For 2)) - Posted 1 year ago

We strive to make sure our customers receive our top notch produce and ingredients, and it's sad to hear that this hasn't been the case with your recent deliveries with us. If you still haven't reached out to us, please do either through our email or give us a call as take these things very seriously. And if there is ever anything we can do to help, please don't be hesitant to reach out. - The My Food Bag Foodies

Posted 1 year ago

“Despite a couple of hiccups along the way with the odd missing item and one occasion when the meals we had ordered weren't the meals that were delivered, we've been impressed with the quality and freshness of ingredients. So far, and we're only a couple of months in, there has been a good variety and choice of meals and the service from the team has been prompt when contacted.”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 1 year ago

We're sorry to hear that your recent experiences with us that you have been missing items and meals from us. If you still haven't yet you can always give us an email regarding your concerns with your bag and we are more than welcomed to help you out there. Other than that, we are happy to hear that we are able to offer a good variety of meal choices. Hope to continue offering you meals like this! - The Fresh Start Experts

Posted 1 year ago

“Our family absolutely loves our Bargain Box! It makes my life so much easier not having to go to the shops as often and I don't have to think what's on the menu. Thank you Bargain Box for making my life a little bit easier”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you Bianca for your glowing 5 star review of My Food Bag! It is fantastic to hear that our Bargain Box is making your life easier! We are so glad that you are loving our product and appreciate the positive feedback. Our family appreciates your review and we hope you continue to enjoy. - The Bargain Box Buddies

Posted 1 year ago

“I'm always excited to get my dinner for the week but .....the veges are always rotten and I haven't had the time to put my complaints in 😔 other than that I love being able to cook a meal for my family 👪”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Thanks for your review, Aurora, we're sorry to hear that in your deliveries with us that you have had rotten vegetables. In case that you haven't had the chance you can always send us a message at hello@myfoodbag.co.nz or give us a call. And one of our agents can help you there. Please let us know if you need further assistance, and we look forward to making this up to you! - The Bargain Box Buddies

Posted 1 year ago

“Great recipes to choose from”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

Thanks Nadia for your 4 star rating of My Food Bag. We are so glad to hear that you have been enjoying the variety of recipes! At My Food Bag, we are committed to taking the hassle out of meal planning by providing each customer with great recipes to choose from. Thank you for your support!

Posted 1 year ago

“Great value for money, makes life easier!! Still very price competitive and tasty!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you so much, Rebecca, for your 5 star rating of My Food Bag! We are thrilled that you felt it was great value for money and makes life easier. We really appreciate your support! - The Bargain Box Buddies

Posted 1 year ago

“Takes a lot of stress out of weekly planning and flexible if my plans change”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 year ago

Thank you, Ashlee for your kind words. We are so glad to hear that our meals are making meal planning that much easier for you and your family. Thanks so much for your ongoing support! - The Bargain Box Buddies

Posted 1 year ago

“Great recipes for all the family and easy to prepare. Really impressed with the meal choices”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

It's really great to hear how well you are finding our Bargain Box is for you and your family. We look forward to providing more amazing recipes that you are your family can enjoy. Thank you for your support! - The Bargain Box Buddies

Posted 1 year ago

“loving bargain box. Fresh vegetables are great and really enjoy the meal choices”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

Sue, thank you for your review! We are so pleased to hear that you are enjoying the meal choices and fresh vegetables provided. - Bargain Box Buddies

Posted 1 year ago

“The recipes are easy to follow and the meals are simple but oh so tasty. Even my fussy family will eat them! I have used bargain box to teach my kids how to cook. They enjoy it and are proud of the meals they serve. We even have leftovers for my lunch the next day. I highly recommend giving this a go! 😊”

My Food Bag 5 star review on 14th September 2023

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 year ago

Thank you so much for the 5-star review Rachel! We are so happy to hear that you are finding the meals tasty and that they are being enjoyed by the whole family. It is great that your kids are able to learn cooking skills as well! Thank you for your support, we hope you continue to enjoy your meals. - Bargain Box Buddies

Posted 1 year ago

“I have tried a few food boxes and Bargain Box is by far my favourite. Reasonable priced, good variety and delicious meals.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

Thank you so much, Harriet, for giving Bargain Box a 5-star rating! We highly appreciate your positive review. We are glad to hear that you have tried a few food boxes and found our Bargain Box to be your favorite. We're glad that you are enjoying the variety and delicious meals. Thank you for your kind words! - Bargain Box Buddies

Posted 1 year ago

“My food bag is changing my life. Someone else does the meal planning for me and there is a great variety of recipes. It makes it easier for the whole family to chip in with the cooking because the recipes are so easy to follow and all the ingredients are clearly labelled and obvious. There have been a few times when items have been missed from my order but the customer love team has always been very quick to respond and sort out a refund with a minimum of hassle. I always thought the cost of meal kits would be way more than a do it yourself approach but I'm not finding it that way with bargain box. I'd struggle to go back to doing it all myself.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you so much for your 5-star rating of My Food Bag Jeanie! We're so glad that it's been life changing and that you're loving the variety of recipes we offer. It's great that you're finding the recipes easy to follow! We appreciate your kind words about our customer love team too! Thanks again for the great review! - Bargain Box Buddies

Posted 1 year ago

“I would of given 5 stars however I find the recipes to be a bit repetitive at times and that is why I only get it fortnightly and the produce quality to be average at times.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Thanks for your review, Anna! We are sorry to hear that you are finding the produce to not always be up to standard, and some of the meals repetitive. We really appreciate this feedback, and it will be passed on. - Bargain Box Buddies

Posted 1 year ago

“It’s pretty average tbh not much of the WOW factor tastebud wise and way too much spinach and broccoli and I’m not always supplied with the right ingredients that is fine by me it’s just they don’t give you an adapted recipe and you have to make up your own as you go This has happened numerous amounts of times also I found in the first 6 deliveries that most of the veges were rotten and either meat was close to use by dates or just not appealing And they only will replace “a beetroot “ or 1 onion A bit mediocre”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Thanks so much for taking the time to give us your feedback, Caroline. We really appreciate it. It sounds like you’ve had a few disappointments with your Bargain Box – we’re so sorry! We will definitely look into why this could have happened with the vegetables being rotten, and the use by date of the proteins. Is there anything else that would have made your experience with Bargain Box? We really value your input and would love to hear your suggestions on how we can make things better for you. Feel free to get in touch with our friendly Customer Love team to assist you further. - Bargain Box Buddies

Posted 1 year ago

“The meals are always delicious and easy to prepare.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 1 year ago

Thank you so much for your review, Helen! We are so happy to hear that you are finding the meals easy and delicious. - My Food Bag Foodies

Posted 1 year ago

“Very easy & cost effective way to make the family evening meal, sometimes the potions even stretch to lunch the next day.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

Thank you for your 5-star review Paula! We are glad that you are finding the meals easy and cost effective. It is great that sometimes you also have enough to stretch to lunch the next day! - Bargain Box Buddies

Posted 1 year ago

“Really great meal choices and fresh produce !”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Heath, thank you so much for your review! We are pleased to hear that you are enjoying the meal choices and fresh produce Bargain Box provides. - Bargain Box Buddies

Posted 1 year ago

“Been pretty impressed with the menus, good value for money, easy enough instructions, and the few times there's been an issue customer service has been good.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Thank you so much for your 5-star review Matthew! It's great to hear that you are impressed with our menus and find our recipes easy to follow. We are happy that our Customer Love team has been able to help you out when needed. - Bargain Box Buddies

Posted 1 year ago

“We are loving Bargain Box! Wonderful fresh good quality vegetables & meat with easy to follow recipes. Great portions sizes as well. Love the packaging & delivery box. Excellent communication va txt re delivery & email for menu choices. A winner all round!! Highly recommend!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you so much for your review, Sharon! We are so happy to hear that you are loving Bargain Box. Thank you for your support, and we hope that you continue to enjoy your meals! - Bargain Box Buddies

Posted 1 year ago

My Food Bag is rated 4.6 based on 4,700 reviews