My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,576 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love My Foodbag: Freshstart. No worrying about what to cook. They are nutritious and delicious. The other great thing is they are really filling, even though they are 450 calories or less.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

“Very happy with Bargain Box. It’s helped me to learn how to more confidentially prep food and has reduced our time at the supermarket which is important during COVID. It’s helped us be healthier and also reduced the stress of weeknight cooking. Only gripes are sometimes the ingredients don’t arrive in the best condition, would appreciate more delivery time options and more diverse recipes. But overall thanks!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 years ago

Kia ora Jenny, We love that Bargain Box has helped to build confidence in your own prep and cooking skills! There is a nationwide challenge with COVID and the effects this has around the labour availability, we appreciate your feedback here and will continue to do our best to source the best quality local produce we can. If anything is unconsumable, you can always get in touch with our Customer Love team who are happy to help. Thanks again for your wonderful feedback. -The My Food Bag Foodies

Posted 3 years ago

“I really like the recipes. Even though I have been cooking for a long time and would be considered a good cook, I am learning lots of new tricks that has really improved my knowledge. I have often in the past told my husband to make the decisions on what we eat because the hardest part is the choice so it is great to know that I can choose from a week of meals and all the ingredients will be there.”

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(My Choice (3 Nights For 4)) - Posted 3 years ago

“I would normally have given five stars but this week the spinach was SLIMY and we had to wash and re bag it as soon as it arrived! Also the past few weeks the tomatos have not been fresh,they have been old and over ripe.(Had to use my own) I have just sung my food bag praises to family members, so I hope that there is an improvment. Otherwise very happy with my food bag.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

“Delicious meals with variety. It’s really diversified our weekly menu, and the ingredients are good quality. We used to use hello fresh and I’ll never go back.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

“Most of the recipes are great. But every so often there is one that is very average”

Helpful Report

(Fresh Start Choice (4 Nights For 1)) - Posted 3 years ago

“Love the variety, especially how many vegetarian options there are each week. Meals are always easy to make and have lots of veges.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 years ago

“Food options and portion sizes are great. However, about every second week, there is an ingredient, or a recipe missing from the delivery. The packaging of items could be better - we have had vegetables squashed by meat or waterlogged. Finally, occasionally the recipe instructions can be a bit vague, or overly expectant on what staple ingredients you have in the pantry.”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“Excellent tasting recipes, only thing would be the freshness of some vegetables”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

“Great variety of tasty recipes with clear instructions. Overall, products included are fresh and good quality. On three occasions the delivery has been left on its side resulting in damaged product (eggs broken etc) it seems the box is carried by one handle vertically. At times the leafy products become wilted prior to use by date and best before dates on proteins (in particular poultry) are short. I raised this with customer care and was advised to put product in the freezer. Whilst I accept this suggestion may be necessary for fish products not being consumed early on, I do not care to freeze proteins and am able to purchase such products at the supermarket with dates that allow just refrigeration prior to consumption. Thank you for the opportunity to give feedback.”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 3 years ago

“Meals are great - most full of veg so feel relatively healthy for a family with two growing kids. Not all meals work out and are delicious, but on the whole, they're quite good. At times, we look at the ingredients for a meal and question whether or not we could have bought the ingredients ourselves for half the price (which I imagine we could), but the convenience of not thinking about menus, ingredients and delivery does mean we keep ordering. Some recipes call for a lot of home staples, meaning there seem to be only a handful of ingredients supplied. In those moments I question value for money in particular. Would love to see less waste in the packaging - so many ice packs and plastic and paper and a big box to deal with each week - are there more environmentally-friendly options? Overall, we're happy but I'm not yet convinced we'll continue long-term.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 years ago

Hi Angela, thanks for taking the time to leave us a review! We're so pleased we can help deliver you some deliciously healthy and convenient meals each week. We're always looking for ways to reduce our environmental impact and will be sure to pass on your feedback around this :) - The Bargain Box Foodies

Posted 3 years ago

“I really appreciate having everything there to make a meal. I don’t have to even think about it during the week when I am busy with work and everything else”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 3 years ago

Kia ora Louise, thanks for the review! We're so glad we can help take the thought and planning out of dinner time for those busy days :) - The My Food Bag Foodies

Posted 3 years ago

“Delicious meals and so convenient.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 years ago

Kia ora Lorilei, so happy to hear you're enjoying your Bargain Box! Thanks for the awesome review :) - The Bargain Box Foodies

Posted 3 years ago

“I love the meals and different flavours I’ve tried different places but this is my favourite and have stuck with them for the last 3 months but I will say I’m not always happy with the quantity of meat for family of 6 and the fresh produce has not always been fresh and the delivery service my boxes are usually damaged causing damage to veges like tomatoes and onions and lettuce usually arrives brown bar a few occasions”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 years ago

Kia ora Michael, thanks for your review! Glad to hear that you have loved the meals for the most part!! Apologies if there have been any quality issues, we do pride ourselves on high-quality ingredients. If you ever have any issues please do let us know as it is super important that we follow this up with our team to improve moving forwards :) -Jess Couscous

Posted 3 years ago

“MFB takes all the stress out of meal preparation and grocery shopping - I love that I don’t have to think about what meals I’m going to make day in and day out! The variety in meals is awesome and the food always tastes delicious. Absolutely worth purchasing!”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Hi Jess, so great to hear we are making mealtimes that much easier for you :) Happy cooking for the week ahead! -Dan Dijon

Posted 3 years ago

“My Food Bag has been pretty great since we moved from another food delivery company. There has been a few minor issues but the Customer Love team has resolved them efficiently. Produce is great, recipes are delicious and makes dinner so much easier!”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 3 years ago

Hi Taylor, it's awesome to hear we are making dinner time easier for you each week :) Happy cooking for the week ahead! -Dan Dijon

Posted 3 years ago

“Nice to try different tastes and ways of cooking. Also good to know I have dinner sorted for Monday to Friday. Would be great if it would cater to rural delivery and my gluten free food bag would have flexible amount of meals/people to reduce food wastage. Fresh produce and meat. Packaging/transport at times can damage some goods on arrival usually the vegetables.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 3 years ago

Hi Lisa, great to hear we are making weekly meals that little bit easier for you :) We will make sure to pass your feedback around the GF Food Bag to our development team! -Dan Dijon

Posted 3 years ago

“Your product is outstanding. The consistency of fresh delicious healthy food delivered each week never fails to meet expectations. Thank you so much”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Hi Christine, thank you for your kind words :) Happy cooking for the week ahead! -Dan Dijon

Posted 3 years ago

“The recipes are easy to follow and very tasty. The products are fresh and a high quality.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Great to hear Carolyn, we love that you are enjoying our beautiful meals! Thank you for your kind words. -The My Food Bag Foodies

Posted 3 years ago

“I started MFB with some trepidation but we are really happy with the variety of food we are now eating and far more vegetables than previously. The meat is excellent quality and always free range. There are little free treats and extras to purchase if required. Service is excellent, staff have been super helpful.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Kia ora Mary, thank you for your review. It's awesome to hear that we've upped the vege intake whilst adding excitement to mealtimes for you! -The My Food Bag Foodies

Posted 3 years ago

My Food Bag is rated 4.7 based on 4,576 reviews