My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,576 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love getting My Food Bag each week as it takes the hassle out of deciding what's for dinner each night. The price per meal is good, and we enjoy being able to specify a delivery time slot so we know when to expect it. As purchasers of the vegetarian box, we do wish there was at least one more veggie option to select each week, so we would have the chance to change out something that really doesn't work for us. If that was too much, a protein swap option could be really useful for some meals. Otherwise we enjoy the meals, the quality of the produce is great, and we look forward to seeing what's in our box each week.”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 3 years ago

“We are really enjoying Fresh Start food bag! The meals are easy to replicate and it is great being able to use the recipes again.”

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(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

“Fresh quality produce, nice quality meat & great flavours. Encourages us to cook more than order in & I’m cooking dishes I wouldn’t normally”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“We have been very happy in general. For us service would be improved if a) On holiday weekends our normal Monday delivery was made on Tuesday not the prior Saturday as we are nearly always away on long week ends so Saturday is useless for us b) related to the above our very first delivery was on the Saturday of a long weekend and the vegetables were somewhat tired - looked like prior week left overs. No issue since then c) we prefer chicken thighs to breasts( last 2 deliveries have been thighs ) Thanks Peter Forrest”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 3 years ago

Kia ora Peter, Thanks for your review! We appreciate your feedback and we'll be sure to pass it on. If you ever have any issues with your future deliveries don't hesitate to get in contact with us. - The My Food Bag Foodies

Posted 3 years ago

“Main reason I love My Food Bag is that I do not have to think about what we are having for dinner, My Food Bag delivers choice, variety, and most of all flavours, Thanks Penny.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

Hi Penny, we appreciate your lovely review! So happy you're enjoying the variety and convenience of your deliveries. - The My Food Bag Foodies

Posted 3 years ago

“Love the fact that fresh produce and good quality meat turns up at the door. Love not having to think about meal planning”

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(My Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Tania, thanks for your review! We are glad you're loving the convenience of My Food Bag! - The My Food Bag Foodies

Posted 3 years ago

“Bargain box 📦 has change our whanau life for the better we enjoy it and look forward to it weekly, other than missing a few recipes or having some of the veggies and eggs broken in delivery box it's been ideal and even better when they have rewards for getting so many boxes.”

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(Bargain Box (5 Nights For 6)) - Posted 3 years ago

Kia ora Pania, We are so happy to hear that Bargain Box has been a game changer for you and your family. Always get in touch with us if you have any issues with things such as broken eggs and we will credit you for what was damaged. You can always keep an eye out via email, as that will be the first place any promotions for our customers are advertised. -The My Food Bag Foodies

Posted 3 years ago

“My family and I have the fresh start healthy meals four times a week. The meals are always delicious and the produce is always great quality”

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(Fresh Start Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Amanda, wonderful to hear that you love our Fresh Start bags as much as we do! Thank you for your wonderful feedback! -The My Food Bag Foodies

Posted 3 years ago

“I have 3 kids and was getting tired of meal planning and going to the supermarket. Bargain Box has made my life a lot easier in that regard. The kids are able to help prepare the meals and we all love the variety. The flavours are kid friendly and each incorporates veges.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 3 years ago

Hey there Shanna! So awesome to hear about the impact Bargain Box has had on your dinners! Thanks for your lovely review. -The My Food Bag Foodies

Posted 3 years ago

“Everything is very good but vegetables not fresh most of the time. We got pack today and both green beans are already brown… not good at all. Spinach most of the time not good so we need to use half of the bag… more care please with vege especially greens . For that I would give you only one star Thanks”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 3 years ago

Kia ora Diana, Thanks for your review. Apologies if some of your produce has not been up to standard, this is not what we want at all for our foodies! I'll be sure to pass this on to our suppliers. Please don't hesitate to contact the Customer Love Team in the future if you have any other issues. -The My Food Bag Foodies

Posted 3 years ago

“Great meals that are always satisfying. Love not having to decide what to cook each week and not having to do big grocery trips every week!”

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(Bargain Box (5 Nights For 4)) - Posted 3 years ago

“I quite highly rate My Food Bag. The meals are almost always delicious. The variety and choice is outstanding. The convenience of it is great. If I’ve ever had an issue, their customer services team has been incredibly quick to solve it”

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(Fresh Start Choice (4 Nights For 1)) - Posted 3 years ago

Kia ora Grace, so happy to hear you are loving your deliveries with us. Thank you for your lovely review! -The My Food Bag Foodies

Posted 3 years ago

“I would prefer not to have ready made in my order”

Helpful Report

(Fresh Start Choice (4 Nights For 1)) - Posted 3 years ago

“We are enjoying all the different flavours and the really good variety of vegetables. For dietary reasons, I would like it if all your spice mixes did not include dried onion and garlic powder. Perhaps the onion and garlic powder could be supplied separately or low fodmap onion and garlic could be used instead.”

Helpful Report

(Fresh Start Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Judith, thanks for your review. So happy you are enjoying the flavours and variety of your deliveries! Thank you for your feedback and suggestions regarding our spice mixes, we'll be sure to pass this feedback on. -The My Food Bag Foodies

Posted 3 years ago

“We were customers of HelloFresh for a long time and moved to My Food Bag when HF kept getting our orders wrong. We like the fact that there is more variety in MFB - but the winning factor was that when you forget to order, MFB sends you choices similar to previous ones. HF sends you the reject recipes - and often they are inedible from our perspectives. The only thing about MFB is there is often way too much by way of vege portions as opposed to protein, and the sauces are almost always too much. We leave them out of the recipe. Cheers”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 3 years ago

Hi Priscilla, thanks for your review. Amazing to hear you are loving your deliveries with us! Thank you for your feedback regarding veggie portion size and sauces. We'll be sure to pass this on! -The My Food Bag Foodies

Posted 3 years ago

“Really good value for money, always fresh produce and high quality ingredients”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 years ago

Hi Matt, thank you for such a lovely review! -The My Food Bag Foodies

Posted 3 years ago

“We've been enjoying the meals each week and the control over skipping weeks as required. Kids love the meals and hubby loves that he doesn't have to think about what to cook on his cooking nights.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 years ago

Hi Erin, thanks for your review! Great to hear you and your family are finding the meals so convenient. -The My Food Bag Foodies

Posted 3 years ago

“I got our first box after becoming a single mother. It was such a relief not to worry about a meal plan for a few days a week. The kids are loving (most) of the meals and I have enjoyed everything we have made this far. The only downside is the amount of veggies we seem to waste as there are a few we don't eat/can't get the kids to eat but I try to repurpose them where I can!”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 3 years ago

Hi Olivia, thank you for your review and your feedback regarding the portion size of veggies. We'll be sure to pass this on. So great to hear your deliveries have been so convenient for you! -The My Food Bag Foodies

Posted 3 years ago

“We enjoy the convenience and simplicity of these meals. The food is great quality and healthy. At times it would be great to have a bit more variety in terms of cooking methods and ingredients but by skipping some weeks and choosing from the options we manage to mix it up a bit.”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 3 years ago

Hello Mary, thank you for your review and also your feedback, we'll be sure to pass this on! -The My Food Bag Foodies

Posted 3 years ago

“Our whānau meal times are made easy with Bargain Box! Everyone can follow the easy, step-by-step recipes, if an item is forgotten by the packing team customer support is always there with a refund. I love getting to choose between several recipes each week to include new flavours and ingredients to keep our dinners full of flavour and variety. We always have left overs and love how much easier Bargain Box makes the meals in our lives!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 years ago

Kia Ora Janelle, it's awesome to hear that you and your family are loving Bargain Box. Absolutely, our Customer Love team is always there to support our foodies the best we can! We appreciate you taking the time to post your kind feedback. -The My Food Bag Foodies

Posted 3 years ago

My Food Bag is rated 4.7 based on 4,576 reviews