My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,725 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

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English

“Loving my food bag. The only feedback that I would give is anything with avocado becomes a challenge as they are so under ripe you need to have that meal later in the week for the avo to ripen however often the other ingredients in that meal are short dated so have to be used earlier in the week. Some of the items in this weeks delivery were very short dated so it was a challenge to use them before the best before dates”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 2 years ago

Hey Rachel. Thanks for your feedback! We are so sorry we haven't been able to get the timing of the avocados right! We will pass on your feedback and hopefully some improvements are made :)

Posted 2 years ago

“Love that the meals actually take the amount of time they specify (or less!) So easy and an awesome variety of dishes.”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 2 years ago

Hey Melissa, thank you for your kind words. Our chef's put a lot of effort into making sure the cooking times are correct! Glad to hear you are enjoying your meals! - My Food Bag Foodies

Posted 2 years ago

“Very disappointing .. we have unsubscribed because of repeated damaged food packages ( leaking chicken ) health and safety concerns .”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 2 years ago

Hi Anne, we are so sorry to hear this has been your experience with us. If you haven't already, please pop us through an email as we would love to try and make this right for you! - The My Food Bag Foodies

Posted 2 years ago

“Quality of produce is incredible; recipes are easy and very tasty, portions generous especially the vege which is important to us... every order has arrived on time and the freshness and quality is second to none. Have tried competitor and they don't come close.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Thanks so much Bronwyn for your positive feedback. This has really made our week! We will pass this feedback on to our team. As always sing out if there is anything we can help with. - My Food Bag Foodies

Posted 2 years ago

“I have been delighted at how easy it has been to order and receive My Food bag since i began more than 6 weeks ago. The produce has been excellent and i have enjoyed creating the recipes and in turn learning more about how to put a well-balanced meal together for myself and partner to keep us healthy. The packing of the goods could do with minor tweaks to ensure the products arrive in a better state - the recipe cards are often either damaged or wet from being scattered around the box or behind the cool bags and the produce seems to have been flung into the box at times with less care than i expected.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 2 years ago

Hey Jules, thanks for your lovely review! We are so glad we have been able to help inspire you in the kitchen. Regarding the lack of care taken when packing, we can't apologise enough for this! We are in the process of implementing a new packing system that will help to create a better-looking box and this should be reflected in the New Year so hopefully you will start to see some improvement! - The My Food Bag Foodies

Posted 2 years ago

“Great quality and variety, easy to prepare and a real treat.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hey Judy, thank you so much for your lovely review! This has made our day - The My Food Bag Foodies

Posted 2 years ago

“We find MFB great, takes the effort out of deciding what to make each night, we always have something different and eat things we would not usually even think of let alone buy. We have a six-month-old baby and night times are chaotic as it is and taking the thought process out of dinner really does make a huge difference. It also helps having easy to follow instructions as both of us are not chefs (hehe). We will continue to get MFB. Thanks for the variety and the "out of the box" meal ideas.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 2 years ago

Thanks so much for your thoughtful feedback, Courtney! So glad to hear we can help make the chaotic nights a little less stressful. We will let our Development Kitchen know you love the meal selections! - My Food Bag Foodies

Posted 2 years ago

“Only complaint would be - there is not enough food for the number of people especially when you have young adult sons to feed. They are always still hungry afterwards so have to order for extra persons.”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 2 years ago

Hi Heather, Thank you for your feedback. Glad to hear you are enjoying My Food Bag. We will pass the feedback about the portion sizes on to our team so we can hopefully review this for the future. If you have any questions, feel free to get in contact! - My Food Bag Foodies

Posted 2 years ago

“We really enjoy the yummy and varied recipes! Convenient and easy to follow recipes and if we're lucky enough to have leftovers a lovely lunch.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hey Brett, that's awesome! We are so glad you are enjoying your recipes... happy cooking! - The My Food Bag Foodies

Posted 2 years ago

“Amazing for the convenience! We love that we get our delivery on a Sunday and have all our meals for the week sorted without having to think. Unfortunately, we find the portion sizes could be improved. There is always way too much salad ingredients/slaw/rice/noodles etc. and we end up throwing out quite a lot of these which is what we are tying to avoid by getting my food bag. Meals are always tasty and we love all the sauces and toppings that we wouldn’t think of using ourselves.”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 2 years ago

Hey Annalise, thanks for your lovely review! We have sent your feedback onto our Innovations team about the excess salad, thanks for letting us know! We are so glad you are enjoying everything else, we love to help inspire in the kitchen :) - The My Food Bag Foodies

Posted 2 years ago

“It has been really good to try new meals that I wouldn't have normally prepared. Overall ingredients have been of good quality and recipes easy to follow.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hey Yvonne, thanks so much for your lovely review! We are so glad you have enjoyed using My Food Bag so far :) - The My Food Bag Foodies

Posted 2 years ago

“Love my food bag! Food is always fresh and meals always different and delicious”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 2 years ago

Hi Tink! Thats great to hear that you have been loving the meals! Thanks so much for passing on this feedback. 😀 -The My Food Bag Foodies 🥕

Posted 2 years ago

“Good variety of vegetarian meals and they are delicious! Only draw back is the portion sizes are a bit big for everyday, I get the 2 person meals and split them to have for tea and then the leftovers for lunch the next day and it feels like a LOT of food.”

Helpful Report

(My Plant Power (4 Nights For 2)) - Posted 2 years ago

Hi Rachael. Great to hear you have been loving the meals! Thanks so much for taking the time and passing on this feedback! - The My Food Bag Foodies 🥕

Posted 2 years ago

“Bargain box takes the fuss out of meal planning and the family enjoy the variety of meals.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 years ago

Hi Kerry! So happy to hear you have been enjoying the meal selection! Thank you for taking the time to pass on this feedback! - The My Food Bag Foodies 🥕

Posted 2 years ago

“Basic, affordable. Annoying that the box arrives late afternoon on a Sun.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 years ago

Kia Ora, Melanie. thanks for your review! We are so sorry to hear your delivery arrived outside your delivery window! Please let us know if this happens again and we will follow this up with the appropriate teams. - Georgia Lemonade

Posted 2 years ago

“Good quality vegetables and difference recipe each week.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 years ago

Hey Leigh, We are so glad that you are enjoying our service! -Georgia Lemonade

Posted 2 years ago

“My Plant Power is amazing! I get to eat my favourite foods every night, and I'm learning new ways to cook them. Really generous portions and sometimes leftovers for lunch too. Definitely recommend for other vegetarians. Whilst the cost might seem high, I spend hardly anything at the supermarket now, so it all balances out!”

Helpful Report

(My Plant Power (3 Nights For 2)) - Posted 2 years ago

Hey Trish, thanks so much for your kind review! We are so glad you are enjoying your Plant Power box - this is really nice to hear, you have made our day! - Georgia Lemonade

Posted 2 years ago

“Sometimes great sometimes just fine. Would likd to see a bit more variety and more family friendly vegetarian. I like how fast some of the meals are.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 years ago

Hey Vicki, Thanks so much for your review! You do have the option to rate your recipes in your account area. This feedback goes straight to our Development Kitchen and is the best way for them to understand what our Foodies do and don't like :) - Georgia Lemonade

Posted 2 years ago

“The menus are always very yummy. Enjoyed by EVERYONE in the family. Love how easy it is to make the meals especially when I am working Nightshifts.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hey Sharon, we are so glad you and your family enjoy My Food Bag! Thanks so much for your kind review :-) - Georgia Lemonade

Posted 2 years ago

“Love being able to pick the meals. Some times a bit carb heavy and I feel like I’m constantly throwing out rice!”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 years ago

Hey Jane! Thanks so much for your review. Be sure to rate your recipes in your account area as this is the best way for our Development Kitchen team to understand what our Foodies do and don't like :-) - Georgia Lemonade

Posted 2 years ago

My Food Bag is rated 4.6 based on 4,725 reviews