My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,880 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“In general i like the quality of your products. However recently i ordered chicken roast ready made meals along with roast pork. The picture you show of the chicken roast show that of sliced herb loaf which i quite like but instead all i got was ordinary white sliced meat which i do not like and i had to throw away my 3 chicken meals. I don't like chicken in general and this that was received dissapointed me. Please in future ensure the ready meals we get are as per your sales photo and not something that is different Martin Smith”

Helpful Report

(6 Meals) - Posted 4 months ago

Hi Martin, thank you for your feedback! We're sorry to hear that your recent chicken roast meal didn't meet your expectations. We strive to provide accurate representations of our meals, and your comments are invaluable in helping us improve our service. We appreciate your support and hope to serve you better in the future. In case you haven't already please reach out to our Customer Love team at hello@myfoodbag.co.nz and they are able to help with this! - My Food Bag Foodies

Posted 4 months ago

“The meals are always so easy and healthy! Saves me and my partner so much time and gives us a many delicious options to try new things.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 months ago

Hi Rochelle, thank you for your fantastic review! We're so happy to hear that our meals are not only easy to prepare but also help you and your partner explore delicious new options. Making mealtimes simpler and healthier is exactly what we aim for. Enjoy your culinary adventures! - Bargain Box Buddies

Posted 4 months ago

“I am elderly and decided to have some Ready Meals by My Food Bag to help me through a few Winter months. I have been delighted with the quality of the meals, plenty if choice and delicious. All so very efficient ordering and delivery. I also had some help by phone a few time. Thank you for making life easier. Julie Arundel”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Julie, thank you for your lovely review! We’re thrilled to hear that our Ready Meals have been a delightful addition to your winter months. It’s wonderful to know that you appreciate the quality, variety, and efficiency of our service. We’re always here to help, so don’t hesitate to reach out if you need anything else. - My Food Bag Foodies

Posted 4 months ago

“My only worry is that the rest cabbage vinegar wth the roast pork turns my tummy”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Nicola, thank you for your feedback! We're sorry to hear that the combination of ingredients didn’t sit well with you. We strive to cater to all tastes and appreciate your comments. If you have any other concerns or suggestions, feel free to reach out via hello@myfoodbag.co.nz. We’re here to help! - My Food Bag Foodies

Posted 4 months ago

“Great service , great food”

Helpful Report

(12 Meals) - Posted 4 months ago

Hi Rachael, thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and enjoyed the food. Your satisfaction is our top priority, and it means a lot to us that you took the time to share your thoughts! - My Food Bag Foodies

Posted 4 months ago

“Bargain box has encourage our young family members to try new foods and new flavours. It is great not having to think about what to cook”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 4 months ago

Hi Pam, we're so glad to hear that the Bargain Box has inspired your young family to explore new foods and flavors! It's wonderful to hear that it’s taken the stress out of meal planning for you. Thank you for sharing your experience with us! - Bargain Box Buddies

Posted 4 months ago

“We have absolutley loved My Food Bag in my household. Having a household of 5 adults in their mid 20's its made cooking alot easier and helped the grocery costs reduce significantly. I personally have also found myself eating out a lot less and not even being tempted by takeaways as Im so used to fresh home cooked meals now. I have also lost weight which I highly accredit to the healthier meals I've ben eating. My only issue is that I wish the portion sizes were slightly bigger. Living with 4 males and being the only female I find they eat a lot more than myself so I dont get enough to fill me up some nights and neither do they. Overall, however, very happy. 4/5 stars.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 months ago

Hi Chantelle, we're so happy to hear that My Food Bag has made cooking easier for your household and has encouraged healthier eating! We appreciate your feedback regarding portion sizes and understand the need for slightly larger servings, especially in a household of five. We’ll definitely take your comments into consideration! Thanks for your wonderful review! - Bargain Box Buddies

Posted 4 months ago

“Terrific option for winter nights!”

Helpful Report

(6 Meals) - Posted 4 months ago

Hi Sally, we’re thrilled to hear that you find our service to be a terrific option for those cozy winter nights! There’s nothing better than warming up with delicious meals during this season. Thank you for your lovely feedback! - My Food Bag Foodies

Posted 4 months ago

“Good value for money, convenient, and helps me keep organised.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 months ago

Hi Campbell, we're delighted to hear that you're finding good value and convenience with our service! Staying organized is key, and we're thrilled that we can help with that. Thank you for your positive feedback! - Bargain Box Buddies

Posted 4 months ago

“Loving my bargin boxes. Great variety and good value for money.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 months ago

Hi Vanessa, we’re so glad to hear that you’re loving your bargain boxes! A great variety at good value is what we aim for, and it’s wonderful to know you’re enjoying them. Thank you for sharing your experience with us! - Bargain Box Buddies

Posted 4 months ago

“We’ve been doing the Fresh Start for the last four weeks and I have indeed (and to my own surprise!) lost almost 2kgs. The structure offered has made this almost effortless, which has really helped as my weight hadn’t been shifting when I was trying to manage my food by myself (the previous 6 months). The meals themselves are generally quite tasty; I’d say we’ve had about 3 misses but the rest have been bangers, which is like a 80/20 ratio so overall very happy :)”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Christine, we're so happy to hear that the Fresh Start program has been a success for you! Losing 2kgs in just four weeks is fantastic, and it’s great to know that our structure has made your journey easier. We love that you found the meals to be enjoyable as well, and your feedback on the few misses is truly appreciated. It helps us continue to improve! - My Food Bag Foodies

Posted 4 months ago

“Generally very impressed with the quality of food. On one occasion a frozen component had defrosted by delivery but compensation was quickly organised. A little more variety in winter menus would be great. Some are a bit basic and bland.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 months ago

Hi Karen, thank you for your thoughtful review! We're thrilled to hear that you were impressed with the quality of our food. We apologize though for the incident with the frozen component but are glad our team could address it quickly. We appreciate your feedback regarding menu variety, and we’re always working to enhance our offerings, especially during winter. Your insights help us improve, so thank you for sharing! - Bargain Box Buddies

Posted 4 months ago

“Lynn is a vegetarian and there is very little options to cater for her.”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Lynn, thank you so much for your feedback. We understand how important it is to cater for all dietary needs, so while we don’t currently offer ready-made vegetarian meals, it’s something we’re actively looking into as we continue to grow and improve our range. We hope to offer more inclusive options in the future! - My Food bag Foodies

Posted 4 months ago

“Great quality and easy to follow recipes”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 months ago

Hi Damien, thank you for your wonderful review! We're delighted to hear that you find our recipes easy to follow and our quality is great. - Bargain Box Buddies

Posted 4 months ago

“Good food with healthy options and low carb options.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 months ago

Hi Stephen, thank you for your review! We're glad to hear you’re enjoying our healthy and low-carb options. We strive to provide delicious meals that cater to all preferences. - Bargain Box Buddies

Posted 4 months ago

“Absolutely perfect for us. I changed from Bargain Box which I loved, to Ready Made Meals when I had a hand in plaster. Now I'm absolutely sold on these meals, 4 a week, sometimes I add some greens or a salad and the some of the meals are enough for both of us.”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Margaret, thank you so much for your fantastic review! We’re thrilled to hear that our Ready Made Meals have been perfect for you, especially during your time of recovery. It’s great to know that they work well for you and your partner, and we love that you’re adding some greens and salad for an extra boost! - My Food Bag Foodies

Posted 4 months ago

“I found the website hard to navigate, I accidentally ordered twice and I couldn't remove one so I gave up but after voicing my concerns I was contacted by a very helpful person who helped me sort everything out 😊 looking foward to my order arriving.”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Shelley, thank you for sharing your experience with us. We're sorry to hear that you found our website difficult to navigate, and we appreciate your feedback on the ordering process. We'll work on making improvements to enhance the user experience. We hope you might consider giving us another try in the future! - My Food Bag Foodies

Posted 4 months ago

“Easy convenient and no matter what it’s always tasty”

Helpful Report

(9 Meals) - Posted 4 months ago

Hi Maxine, thank you so much for your lovely review! We’re thrilled that you find our meals easy, convenient, and consistently tasty. - My Food Bag Foodies

Posted 4 months ago

“The ingredients are always fresh and delivered on time. My boxes have always been complete. The only issue has been missing recipe cards, or last time, completely wrong cards which led to confusion thinking that my whole box was wrong until I checked the ingredients. The recipes are not as easy to follow as the recipes that come with Hello Fresh.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 4 months ago

Hi Alison, thank you for your feedback! We're glad to hear that you find our ingredients fresh and your boxes complete. We apologize for the missing or incorrect recipe cards, and we'll certainly work on improving that aspect for a smoother cooking experience. Your input is valuable to us, and we appreciate your suggestions regarding recipe clarity. - Bargain Box Buddies

Posted 4 months ago

“Easy to place orders. Timely and clear communication around finalising meal choices, delivery and payment. Delivery drivers prompt and polite. Food yummy!”

Helpful Report

(4 Meals) - Posted 4 months ago

Hi Kathryn, thank you for your review! We're delighted to hear that you found our order process easy and appreciated our timely communication. It's wonderful to know our delivery drivers made a positive impression with their promptness and politeness. We're glad you're enjoying the yummy food! - My Food Bag Foodies

Posted 4 months ago

My Food Bag is rated 4.6 based on 4,880 reviews