My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the bargain box. Meals I don't have to think about, just prepare, cook and eat. ❤️”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 6 months ago

Thank you so much for your 5-star rating of Bargain Box! We are so glad to hear that you are liking the bargain box. Meals that don't require too much thinking to prepare, cook and eat! We appreciate you sharing the love, Penny. Thank you for the review, your support means the world to us! - Bargain Box Buddies

Posted 6 months ago

“Most of the product is top quality and we really enjoy this however the veggies over the past few weeks have been soft and go off before we can consume them. The herbs are almost always off. Avocado is always over ripe and rock hard. We are still hoping that a 6 person plant based option will become available. We would really like a strict vegan option one day!”

Helpful Report

(My Plant Power (5 Nights For 4)) - Posted 6 months ago

Thank you so much for the 5-star rating, Jack! We are sorry to hear that the veggies have not been up to your expectations over the past few weeks. We will pass this feedback onto the appropriate team. We do also hope to potentially offer a 6-person plant-based option and a strict vegan option in the future. Thanks again for your feedback, Jack this is highly appreciated! - The My Food Bag Foodies

Posted 6 months ago

“MFB is perfect for my needs. Easy to cook. Fresh ingredients. Really good portions. Delivery is always perfect. Thumbs up from me. James”

Helpful Report

(My Plant Power (3 Nights For 2)) - Posted 6 months ago

Thank you so much, James, for your 5-star rating of My Food Bag - we really appreciate it. We're so glad that MFB is perfect for your needs, and that you find the cooking simple, the ingredients fresh, the portions great and the delivery spot on. We're glad we could give you such a positive experience and we thank you again for your kind review. - The My Food Bag Foodies

Posted 6 months ago

“I love how tasty and easy the meals are to make. Great way to make sure not always to eat the same or needing to worry what’s for dinner.”

My Food Bag 5 star review on 25th October 2023

Helpful Report

(My Choice (3 Nights For 2)) - Posted 6 months ago

Thank you for sharing your 5-star review of My Food Bag, Lucy! I'm pleased to hear that the meals are tasty and easy to make and that you don't need to worry about what's for dinner! Thanks for sharing the love, Lucy. - The My Food Bag Foodies

Posted 6 months ago

“We have really enjoyed the variety and quality of meals and we are happy with the current price/value for money. The deliveries have usually been correct but in the last couple boxes we have noticed irregularities. Once we have had a completely different meal than what was ordered and have been missing spice packs from multiple boxes and tortillas from a taco recipe. We, unfortunately, noticed too late each time and have just substituted what we had as it was easiest. Once, our delivery was delivered to the wrong street but customer service was prompt in replacing the box the next day (as there were no runners in the area to retrieve the correct box). We are generally happy with the service and will continue ordering as long as it is a convenient choice for us.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 6 months ago

Thank you for the awesome 4-Star rating, Kelly! We sincerely apologise for the recent delivery issue you have experienced. However, we're glad to hear that our friendly agents have been able to assist with this promptly! We strive to deliver delicious meals right to your doorstep and we hope to make this up to you moving forwards. - Bargain Box Buddies

Posted 6 months ago

“Fresh produce, quality and quantity up to my expectations. Variety of meal choice plus extras.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you so much Jamie for your 5-star rating of Bargain Box! We're delighted to hear you are happy with the fresh produce, quality and quantity, as well as the variety of meal choice plus extras. We appreciate your feedback! - Bargain Box Buddies

Posted 6 months ago

“Bargain box has been great, we generally enjoy the meals and I enjoy not having to menu plan. Some meals can be a bit plain at times but most are nice”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 6 months ago

Thank you for your 4-star rating of My Food Bag, Elizabeth! I'm glad to hear that Bargain Box has been great for you and that you enjoy not having to menu plan. We'll keep working to ensure that all of our meals are as flavorful as possible - thank you for your input! - Bargain Box Buddies

Posted 6 months ago

“My Food Bag is by far the best subscription service in NZ. Food is always fresh, arrives on time and we don't have to deal with last minute substitutions or missing ingredients. Our household would highly recommend this service. The only thing needs to be improved is the 'customer love' team - Fortunately, our interactions with them have been infrequent, but on the two occasions we've reached out, we found their demeanor to be less than courteous, unhelpful, and simply unpleasant”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 6 months ago

Thank you so much, Kylie, for your 5 star rating of My Food Bag! We are so glad that you are enjoying the freshness of the food and that it always comes on time. We sincerely apologize for your less than satisfactory experiences with our customer love team and take all feedback seriously. We continue to strive on improving our customer experience every day. Thanks again! - The My Food Bag Foodies

Posted 6 months ago

“Very good value for money. Easy to make recipes. Much better than Hello Fresh. A bit too much slaw with recipes but overall a good product. Wrapping very environmentally friendly.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 6 months ago

Thank you Steve for your 4 star rating of My Food Bag! We're so glad you appreciate the easy recipes and value for money. We're sorry to hear you weren't totally satisfied with the amount of slaw in our recipes - we'll certainly take your feedback into account. If you have any more feedback feel free to contact us at hello@myfoodbag.co.nz. - The Bargain Box Buddies

Posted 6 months ago

“Since joining up we have both enjoyed the experience of being a customer and have been quite impressed with both the logistics and of course the quality of the ingredients, recipes and dishes.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 6 months ago

Wow, thank you so much for the 4-star rating, Ron! We are glad to hear that since joining My Food Bag, you and your family have had a great experience with us. We are so pleased that you have been impressed with both the logistics and quality of the ingredients, recipes and dishes. Thank you for sharing your feedback! - The My Food Bag Foodies

Posted 6 months ago

“We are very pleased with most of the ingredients and menus, especially the curries. Sadly, the potatoes seem to have a blight which means they have to be peeled more than usual, otherwise we are very happy with My Food Bag.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 6 months ago

Thank you, for your rating Trysh! We appreciate your feedback and are glad to hear that you are pleased with most of the ingredients and menus. If you haven't already, you can reach out to our Customer Love team at hello@myfoodbag.co.nz regarding the poor quality potatoes and they can help you out! - The My Food Bag Foodies!

Posted 6 months ago

“We like that we know what our meals are going to be however recently it's felt like the meals have little variety.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 6 months ago

Hi Elizabeth, thank you so much for your feedback on Bargain Box! We truly appreciate you taking the time to let us know what you think. It's really important to us to make sure our customers are getting the best experience possible, and we're thrilled to hear that you're so happy with our services. We're always striving to provide the highest quality ingredients, recipe choices, and overall experience, and we hope we can continue to do that for you. Again, thank you so much for your feedback - we really appreciate it. Please don't hesitate to reach out if you ever need help in the future. Cheers! - Bargain Box Buddies

Posted 6 months ago

“Recipes are superb! Yummy! Quick and easy!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you so much for your 5-star rating of Bargain Box, Michaela - we really appreciate it! We're so glad you're enjoying the recipes, and that they're quick and easy for you too! Thanks again for your support. - Bargain Box Buddies

Posted 6 months ago

“We're very happy with My Food Bag - no more wondering what to have for dinner, plenty of food, very little waste, no shopping for ingredients, no eating leftovers another 2 days and we think it is at least as economical as our food costs prior to signing up with MFB. We get the quick prep meals and they are so easy and quick to prepare, much better variety and far more veg and nourishing food. We have been customers for 3 months now and so far we have not had a repeat of any of our meals. Well done My Food Bag!”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 6 months ago

Thank you so much for your wonderful review, Jill! We absolutely love My Food Bag and appreciate your kind words. Our quick prep meals are so easy to make, and it's been great to have such a variety of nutrient-rich foods delivered to you. Thanks again for the 5 stars! - The My Food Bag Foodies

Posted 6 months ago

“Good value for money, I love the amount of fresh veggies in each meal, it feels healthy and balanced. Yummy recipes. I go for the quick to cook options to save time as I have young kids to get ready for bed.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 6 months ago

Thank you Christian for your kind words. We are so happy to hear that you are enjoying our meals and appreciate how you find them to be good value for money. Our team work hard to ensure every meal provides a balanced mix of fresh veggies and yummy recipes which are also quick to cook our customers. So, we're glad that we have managed to do this for your household. - The Bargain Box Buddies

Posted 6 months ago

“All 4 meals were tasty and plenty for us. My only complaint is the meat for the chimichurry stake with home made chips was very, very fat and had to cut a lot of it off before cooking it.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 6 months ago

Thank you for your 4 star rating of My Food Bag, Connie! We're so glad you liked the meals. We're sorry to hear the meat for the steak was very fat, if you haven't already if you send us an email regarding this at hello@myfoodbag.co.nz one of our Customer Love agents can help out!. We always strive to provide the best ingredients and will look into what happened with this particular product. Thank you for bringing this to our attention and we appreciate you being a valued customer. - The Bargain Box Buddies

Posted 6 months ago

“Love the recipes, love the beautiful fresh vegetables, love the stress removed from tea. Only gripe is a lot of recipes have the same coleslaw. TX for making life easier”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you Linda for your kind 4-star rating and your beautiful sentiments about My Food Bag! We're glad that you love our recipes, the fresh vegetables, and the stress removed from making dinner. If you haven't already you can send us an email regarding any suggestions or feedback regarding our recipes and we will be more than happy to take those into consideration. Thank you again for making My Food Bag a part of your life and for helping to make life easier! - The Bargain Box Buddies

Posted 6 months ago

“Quick and easy to prepare. Tasty and well received by all the family.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 6 months ago

Thank you for your fabulous 5 star rating of My Food Bag, Leanne! We are delighted to hear that you enjoyed your meals - it's great to hear that they were quick and easy to prepare, and that everyone in your family enjoyed the taste of them. Thank you for your kind words! - The Bargain Box Buddies

Posted 6 months ago

“I enjoy the variety and opportunity to choose from lots of different meals. I love that I can change between meat or vegetarian. So easy to prep and saves me so much shopping time.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 6 months ago

Thank you for your 4-star rating of My Food Bag, Brodie! We really appreciate your feedback. We're glad you enjoy the variety and the opportunity to choose between meat and vegetarian options. We're also thrilled that it's so easy to prep and saves you so much shopping time. Thanks again! - The My Food Bag Foodies

Posted 6 months ago

“Great food, love the choice available on recipes! We look forward to our delivery every week!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 6 months ago

Thank you so much, Alex, for your 5 star rating of My Food Bag! We are so pleased that you are enjoying the recipes and the food. Your continued support is greatly appreciated. We look forward to delivering to you every week! - The Bargain Box Buddies

Posted 6 months ago

My Food Bag is rated 4.7 based on 4,270 reviews