International Education Evaluations Reviews

Name: International Education Evaluations
Address: 7900 Matthews-Mint Hill Rd. Suite 300, Charlotte
Rating: 4.69

4.7 Rating 12,453 Reviews

93 %

of reviewers recommend International Education Evaluations

4.7

Based on 12,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About International Education Evaluations:

For over 40 years, IEE has provided foreign credential evaluations to thousands of individuals and businesses with immigration, admissions, job searches and professional licensure needs.

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International Education Evaluations 5 star review on 19th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your staff needs to be trained on the process for accepting the high school transcripts/documents. You cant expect Cambridge board to send you my transcripts. They only send it to high schools and it is the responsibility of the high school to send it to the universities or other organizations. I lost about 4 weeks because of the delay in your office accepting the high school transcripts and this delay may possibly affect my admission chances. As CEO, you please read the emails that my school counselor had sent to your office.”

Helpful Report

Posted 2 years ago

“Customer service is very horrible! I emailed saying specifically that “I made a mistake on the delivery options” the reason why I contacted them asking for help to get my documents back but this person named JB don’t know what he’s doing and don’t have good manners! I even called the office and they just said they will email the payment link. I did not received the email even I called them already. And instead of sending the link this JB sounds like blaming me instead of just giving the link. It took me a several hours, days to follow up just to receive the payment link! 🤦‍♀️”

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Posted 2 years ago

“Very poor evaluation. I am totally upset with the evaluation department as they never accepted my simple requests. I will never ever recommend IEE to any of my friends.”

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Posted 2 years ago

“The *****WORST**** customer service I have ever seen... You send your documents to this institution and you regret every penny of it. I had paid $320 for bachelor's and master's evaluation, but changed my mind when sending the documents and only send master's. They never contacted me about the extra money I had paid for bachelors, so I contacted them and had to go through 10 emails(all saying I will follow up with the admins!), and 5 customer service reps to explain that I had paid extra. Guess what! After waiting THREE weeks, I was able to get a refund. After a few weeks, I tried to add bachelor's since I was applying for a different job, and they wanted to charge me another $119 for something that should have been $65. When I was on the phone explaining about the extra payment in first transaction, I specifically asked the lady how much it would be for bachelor's if I decide to do that later? She told me $50 + shipping = $65. But now they are charging me $119. So to this institution, you have to pay $390 to get the bare minimum of master's and bachelor's evaluation. DO NOT use this institution for god's sake. They don't care about customers. There are so many other institutions out there. I prefer to pay $119 for my bachelor's to another institution and receive excellent customer service. Theirs is BS. There is no such thing defined for them as CUSTOMER SERVICE...”

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Posted 2 years ago

“It was an awful experience! Given we were expecting you to finish the process within 3-5 days and send the documents to the university. Although you let us know that you finished the process but the university never received the documents after 17 days from the beginning of the process and his application is rejected due to the missing material”

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Posted 2 years ago

“I paid for the expedited services and Noone contacted me to let me know about the translation, i was waiting for 2 weeks to receive this document that i needed with urgency. I never got refunded for that amount, I will not recommend this company.”

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Posted 2 years ago

“I am totally DISAPPOINTED with IEE. They provided me with incorrect information which caused me to select 2 different options.I paid for both. When the situation was brought to their attention, they refused to correctly reimburse me for services not received. Totally disappointed. Would not recommend. They stole my money.”

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Posted 2 years ago

“Bad service”

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Posted 2 years ago

“Dear David, Thank you for reaching out. I am very surprised with the services you gave me. How can I email you directly Best regards Karin”

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Posted 2 years ago

“I was very satisfied with the speed of delivery, but the assessment is based on the way the document is presented. I will be using it for immigration purposes, but the document received contains a signature on only one page, in this case, on the appraiser's credentials page, which is important but should have on both, but there is no signature on the first, so no makes it clear that the information on the first page was made by you and to make matters worse, the first page still contains the information, page 1 of 1 in the footer, which contributes to not knowing who prepared the document. I am sending an email, requesting the adjustment, I hope you understand and make the adjustment, the way it is does not suit me.”

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Posted 2 years ago

“communication was so bad and i keep calling messaging to understand the evaluation because the school said it was not the correct one but i got ignored , worst service ever”

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Posted 2 years ago

“I ordered my transcripts to be evaluated by IEE and my experience has been an absolute nightmare. A month later I am still waiting for my application to be processed because the institution I had it sent to has not received them. I now had to PAY AGAIN to have them sent to me via email (a $50 email I might add) so I can fix this mistake and handle it myself. This was a waste of time and money…thank you IEE for unreasonably taking more money away from a new teacher.”

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Posted 2 years ago

“I paid extra $50 just to send an email copy of evaluation to the university. I’m talking talking about email not physical mail. That’s a lot of money. Not happy”

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Posted 2 years ago

“You have given me the lowest evaluation of all; I am very disappointed. I was hoping you would review my transcript according to the advise of the Open University in Britain. Four other places did review and gave me an evaluation very close to the Copen University, in the UK. Your was like an outlier---way off.”

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Posted 2 years ago

“Requested the evaluation service from IEE for the Business degree outside of the states. The evaluator can not even tell the length of the program at the evaluated institute and the enrollment requirement for the Business degree program at the evaluated institute. Additional supporting documents are sent to the evaluator without any constructive feedback and insisted on the assumption that half of the courses completed at the evaluated institute are high-school level courses which absolutely has no basis. Also when making payment for the evaluation service, the web portal kept asking for the payment without any confirmation and then made payment 8 times over the required amount. Extremely disappointed with the evaluation service and in my opinion the evaluation service from IEE deserves no star if there is such an option.”

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Posted 2 years ago

“Too much delay”

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Posted 2 years ago

“No help in the chat. People just logged out. Too complicated everything. No one understood anything”

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Posted 2 years ago

“My evaluation was not accurate, as some subjects, where I had 'pass', where evaluated as "D". In Georgia education system, 'pass' is not a mark/grade, it is just a assessment of knowledge of certain skills/disciplines e.g. swimming, traffic signs etc. I am very disappointed with your evaluation...”

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Posted 2 years ago

“Worst service I have ever encounter. No follow up on the status of the case unless you call, the representatives are impolite and rude no proper training will give you incorrect information. My process took 3 months and cause delay in my enrollment process. Will charge you big amount which is not worth it! WILL NEVER RECOMMEND THIS SERVICE!”

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Posted 2 years ago

“As soon as I hit the send button, it says "Congratulations! Your message is on shared". That was not nice. I did not wish my message to be to the public.”

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Posted 2 years ago

International Education Evaluations is rated 4.7 based on 12,453 reviews