Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

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“I stopped looking after myself due to depression. In the past 6months life is much better. Your product has been a good send. I look forward to bring able to replace my makeup with your product. Thank you. It's really beautiful stuff.”

Helpful Report

Hi Emillia, Thank you for your kind words. We hope you enjoy your recent order! Take care and have a lovely day. Best, NPHQ

“Fav color can’t get anywhere else”

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“I had never been a big user of cosmetics until at 50 i came across napoleon and i have been using it ever since i love the easy application and lovely texture”

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Hi Jayne, Thank you for your lovely feedback. We hope you enjoy your most recent order! Best, NPHQ

“Ordered store to door delivery for my order. It arrived at my place 40 minutes after placing my order online. Amazing!! So impressed. Great service.”

Helpful Report

Hi there! We are so happy to hear you were able to utilise our new Store to Door delivery option. We look forward to your next shop, thanks again. Best, NPHQ

“Only use the Mosaic Harmony Flushing Powder, but LOVE it!!”

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“High quality ingredients makes my skin better colors are amazing and seriously a perfect match when reviewing your foundations”

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Hi Penelope, Thank you for being such a loyal customer! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I always have a good experience buying Napoleon products, both in store and on line. This is the one powder I can use on my face and I know that it will be flawless all day. Through work, play and evening. It is my way of looking after me. :-)”

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“Love the speed of delivery and the extra goodies I generally get with every purchase. Saves me time shopping and I still get to try out new products.”

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“Delivered promptly. Thank you for the gift which was included.”

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“Very good foundation. I find it soft and light to put on.”

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“It’s been already 15 days since I purchase my powder and I still haven’t receive it. I got an email from Auspost saying the tracking will be updated on March 3, and it is still showing the same. But of course, I already receive an email from you guys asking about a review??! And heaps of spam!!! Can you please let me know when will I receive my order?”

Helpful Report

Hi Elena, Thank you for your time to provide this feedback. Our Customer Experience Team have contacted you via email. Please check your inbox for our correspondence regarding your order. Best, NPHQ

“I love your products, great service and delivery on time. Love the delivery packaging.”

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Hi Helen, We are happy to hear you're enjoying your recent purchase! NPHQ

“Beautiful nude color very hydrating ,...also the lucite case is beautiful .”

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“I love Napoleon Perdis Cosmetics, great coverage, excellent pigment and lasting wear.”

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Hi Jessica, Thank you for being such a loyal customer! We hope you enjoy your order, and can't wait to have you shop with us again. Best, NPHQ

“Love my Napoleon make-up and especially the gift pack that came with it. Delivery was prompt and I will continue to order my products from Napoleon.”

Helpful Report

Hi Gail, Thank you for your support! We hope you enjoy your order and can't wait to see you again. Best, NPHQ

“First time trying Napoleon. Very impressed. Adore the lipstick. Beautiful natural finish with colour that actually lasts. Eye shadow also lasts well with no slip/bleed throughout the whole day. Top quality. So good that I returned to buy more within 48 hours of my first purchase ha ha!”

Helpful Report

Hi Beauty! Thank you for taking the time to provide such kind feedback. We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I honestly cannot live without my Napoleon Perdis skin care and make up so I am so glad I am able to purchase all my favourite products online. I am so impressed with the speed of which I receive my orders too and the FREE gifts are amazing!! THANK YOU!”

Helpful Report

Hi Amanda, Thank you for being such a loyal customer! We appreciate you taking the time to review your recent order. We hope you enjoy your gift and look forward to having you shop with us again. Best, NPHQ

“Best liquid eyeliner I have ever used. Only negative is I can’t find a place in Darwin that stocks it”

Helpful Report

Hi Sherry, Thank you for taking the time to review your recent order. We're glad to hear you are loving the Matte Eye Ink! You can always find your local Napoleon Perdis stockist using our online Store Locator: https://napoleonperdis.com/pages/store-locator Best, NPHQ

“Not paraben/vegan/cruelty free and safe to use.”

Helpful Report

Hi Julie, Thank you for taking the time to provide feedback on your recent order. We always appreciate the feedback as it lets us know exactly what is important to our community! We remain cruelty free, do not test on animals and all of our newer releases are vegan friendly as well as gluten free, paraben free, mineral oil free and fragrance free where possible to accommodate those with sensitive skin and allergies. Best, NPHQ

“Really not happy bought products during there complimentary gift campaign only to receive no gift as advertised on there website”

Helpful Report

Hi Brooke, Thank you for taking the time to provide feedback regarding your online order. Our Customer Service team have been in touch regarding your comments. Please check your inbox for our recent communication. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews